Vitality Living Shadow Hills
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- 110 Frankford Ave, Lubbock, TX 79416
- (806) 799-4225
- 4.5 ( 15 reviews )
- Assisted Living and Independent Living






Related Costs
Description
About This Community
Brookdale Shadow Hills offers a homelike setting and cheerful smiles from the professional staff who greet everyone every day. The caring staff offers the assistance each senior needs while respecting independence. The peaceful setting, restaurant-style dining experience and activities combine to create a wonderful living environment every day. Home-style meals and daily activities add to the residents' experience. Through special events, activities, clubs and ongoing cultural enrichment programs, the community offers unlimited opportunities for each senior to get to know the other residents and staff.
Reviews
4.5
( 15 Reviews )
Trish
January 10, 2023
My sister is at Vitality Living Shadow Hills. The staff is wonderful. Everybody's really sweet, very caring, and very helpful. The gentleman in the room next door, unfortunately, has dementia, which triggers at night, and he's up all night yelling and screaming and keeping my sister awake all night long. She had been dealing with that for over a month and was literally getting no sleep during the night. I think she was just frustrated with that. He's going to be transferred to another facility next week. Other than that, she really likes the place. She's made some good friends there.
I like it. I go and see her a couple of times a week and eat lunch with her. She has art classes there, they do crafts, and they go on some outings and things. I've had a little trouble communicating with the director. We've had a few little instances, but the overall staff, the aides, the kitchen help, the medication people, housecleaning, all of them are wonderful. I've had a couple of issues with the higher ups there.
Their food is good. They have the dining room where they all have their meals. They have a little library area. There's a salon where they can go and get their hair done. It's a really small facility, which I do like and my sister like. They have a little area where they do painting and art classes and arts and crafts. Every morning, they do their chair exercises. There's one area that got some chairs and a big table where people can go and sit. They have a room with some theater chairs in it if they want to watch movies.
Tammy
Vitality Living Shadow Hills was wonderful. It's where I was looking to move my parents because I was impressed with that place. It was very quaint like a colonial type of place. I fell in love with it. I liked the fact that it was done on an octagon level, so everything came around back to the main area. When you first walked in, it was the dining room after you passed the offices and everything. The apartments were a little small, so that was going to be a concern of mine, but this was something that I was originally trying to research for the future. The staff was wonderful. They were incredible. They invited us for lunch and their food was amazing as well. The place was beautiful in a different setting. They were all very, very nice to us. We got to meet the activities director, and they have quite a few activities over there as well. That's why I was leaning towards Vitality Living Shadow Hills.
Billy
The rooms at Vitality Living Shadow Hills were very nice. They had nice restrooms that looked like they would be easy to use, nice beds, and communal movie areas for people to get together. Robert showed me around and he was very accommodating in answering all the different questions I had about the place. Everyone looked pretty happy, too.
They had groups for various things. They get together every week to play dominoes or take walks outside if they want to. They also had a salon and an exercise room with different equipment for people to use. They had quite a spacious dining area and a nice kitchen. Before we left, Robert gave us a pie to take home to my grandmother. She liked it. It was delicious.
Sharon
January 18, 2022
Vitality Living Shadow Hills was very friendly, very welcoming, and bright. The residents and the staff banter each other and there were just people constantly moving around. The residents would come up to me and ask me who I was and if I was going to work there, and they got so excited.
It's a small facility. I ate lunch there and the food was really good. They went way above and beyond compared to the other ones I visited. They gave me a tour of every nook and cranny of that place. The person who showed me around was excellent. They have a dining room, a game room, then they do painting, all kinds of activities, and they have outdoor spaces for them. There's tons of stuff that they have.
Leann
August 23, 2021
Vitality Living Shadow Hills was small and the people were very friendly, very outgoing. The facility was spotless and it just seemed like a really good fit for where my mom is right now. All the rooms are private with private baths, which we liked. They do have assistance to help them to and from meals if they need help with showers and dressing. They have activities and they do have a church service on Sundays. Those were quite a few of the perks we thought were nice. Robert was the one who toured us and he was excellent and very informative. We ate a meal there and the staff was very friendly. The wait staff and the chef came out and brought her a pecan pie, and that was a nice little touch. The dining area was very nice and very clean too.
PP
February 23, 2020
It is small, which is good. My mother requires a lot of care and they've been doing a good job with that. The food is good. There's a lot of flexibility because my father still drives, but my mother requires a two-person lift. It was the best place I could find for accommodating both of them. They have plenty of activities to do. They have trips to the mall, movies, music, and they even went to church yesterday. There are always people playing cards, doing puzzles, and watching football. Their room is always hot; the temperature control doesn't seem very good. It's an older facility, but I'm satisfied.
Jim413505
May 10, 2017
The size is appropriate and comfortable for Mom; it's long enough without being too big. The nursing and the skill and caring level of the staff is very good.
Nancy841742
June 22, 2016
We put my mom in here. She enjoys the food, and her room and the dining area are nice and clean. Her room has plenty of room for her bed, furniture, and a chair. They said there were services that they would provide, but the charges were for each thing piece of care that we wanted, which we don't like.
Michael115923950
November 11, 2015
I visited and there wasn't anything wrong with it. It was nice, except the facility offered was more of a cottage and outside of the main area, so you have to walk across the parking lot to get food if you needed it and stuff like that. That's not really a problem for some, but it would have been for my aunt. The staff was very nice, though, and knew people by name. I saw their dining area, and it looked great.
Anonymous112033150
October 28, 2015
My mother-in-law passed away in July, but she had stayed in here. The girls over there were great. The building was fantastic. I loved the manager. I forgot her name, but she was fantastic. She was so good. The girl that she brought in that worked with them for hospice was fantastic. They were so instrumental. They gave me so much information that I just felt really comfortable knowing that they were there. I talked to the residents there, and they were very happy with the facility. If I were in that situation, I would have been comfortable with them taking care of me. They were fantastic. They really made me feel comfortable, and that was the most important thing.
Visitor107155850
May 29, 2015
It is very good. The staff is very friendly. They treat their residents really well. It is where my mother is living right now. My mother is really liking the food. The rooms are really nice. They seem kind of small, but other than that, they are really nice. My mother says that they play different things, and it seems like they have whole calendar of activities.
Visitor105916350
April 27, 2015
It came highly recommended. It was a good price, and Dad could have a private room. It was a convenient location for my sister. The room is nice with his own bathroom. Some staff are amazing, and others seemed intimidating to my dad. They had different planned activities like carnival days and movie nights. The employees need to care more.
Visitor80191350
April 26, 2014
My mother is here. It's a great place. The apartments are very roomy. It has got lots of storage, and it's well-kept. The staff is very nice and warm. The facility is very clean and very well-maintained. Mom is fine and good there.
Danette1
February 28, 2014
It seemed nice and clean; however, it was a larger facility. We decided that Mother needed a very much smaller ratio of nursing staff to residents. Accommodations were nice. They all have bathrooms; however, their rooms weren't large; they were enough. As far as the staff, the ones that I met were all very nice and pleasant. They seemed okay. I spoke with the cook and looked at their menu and it looked good.
Leaf19
September 29, 2013
I liked the family atmosphere here the best. They seemed genuine and the staff was excellent. The rooms were extremely small for two and I had both my parents there. The biggest problem that I had was that there was not a licensed personnel there at certain times. However, the experience was good.
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