Legacy at Crystal Falls
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- 1841 Crystal Falls Parkway, Leander, TX 78641
- (512) 487-7049
- 4.3 ( 13 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Legacy at Crystal Falls residents enjoy compassionate care, beautifully decorated accommodations, engaging activities and delicious food-all in a community that provides meaningful connections and personal comforts. Our community is designed to keep residents connected both inside and outside the community. From the comfort of their private rooms to the convenience of 24/7 support and organized activities, our residents live an active, comfortable and engaged life.
The advanced technology incorporated into our community allows our residents to have the support they need, the independence they want and the connection they crave. Nothing less.
Reviews
4.3
( 13 Reviews )
Meredith
June 21, 2021
Legacy at Crystal Falls was very good. It would meet all of my mother-in-law needs, like the social, and the comfort. Everyone seemed very friendly and comfortable, and seemed to enjoy being there. The facility was very clean, very high-end, and nice. They had nice rooms with big closet space and nice bathrooms. They were good. We saw the menu and it was very diverse.
disappointed again
November 11, 2019
The worst. Don’t place your loved one here. Management is horrible and they have major systemic problems. It is beautiful and is great during the week days- but the nights and weekends are a nightmare. Nights are under staffed, so the caretakers cant possibly get to everyone. Residents wondering around asking for help with no-one in sight. Care-plans never get read and the caretakers are so overworked and underpaid that they cant keep them. So the eternally new caretakers never know what to do. If you do put your loved one here, be sure to get a camera and advocate for them..
disappointed and fed up
June 29, 2019
I have had experiences with several al and memory care places now and they all disappoint. Legacy is no exception. The caretakers and staff is mostly kind and the place is clean and beautiful however they are very understaffed and management is difficult to deal with. Rooms are beautiful and large. They will actually raise your level of care (and cost) for advocating for your loved one. They dont follow care plans and when you ask that they actually do what you are paying for they will charge you for that communication time by an increase in care level. Each time you change something like meds they also charge you. Be aware of the way they nickel and dime you. The attitude that i feel is ‘we do what we do and if you don't like it thats too bad’. I will be moving my father as soon as humanly possible. He is happy enough however as he likes the independence snd residents are kind. But the next fall that is unreported will result in another move probably back home. Ask lots of questions and be clear about your expectations! Good luck!
Deb
August 13, 2018
We toured Legacy at Crystal Falls. It's absolutely wonderful, a single story, and only a couple of years old. They had a lot of workers, and everybody was wonderful. The food was wonderful, and the rooms were really nice, but it's too expensive at $8,000 a month for two, but it included everything. They had all kinds of activities. The entry lobby was really pretty. They had a kitchen area for snacks, different rooms that family members can use, and a pretty outdoor space with garden planters if you want to plant vegetables or plants. The dining room was really nice. There was a theater room, an exercise room, and a beauty parlor, but you have to pay for services. Right next to it was the memory care facility that they lock. I cannot say enough about that facility.
michmash
October 07, 2017
Very happy w the staff and facility itself. The food is the only thing that is lacking and it is our only concern. After 3 months my dad has lost 10 pounds and we’ve had to start taking him to eat to reverse that trend. Unfortunate given the $ he is paying to stay there. Everything else though is great!
susanitalee7
May 20, 2017
The Legacy was one of the best places I visited. The people were wonderful. It was small but very personal place where they can give better attention to people. They had a lot of modern technology. Everything was clean, modern, and a very good size. However, the food was industrial-like, and I wished that they would have more doctors and nurses there more often.
Pockyjack
October 04, 2016
I have been to The Legacy at Crystal Falls several times visiting residents. Of all of the communities in the area, the legacy stands out. The staff is so welcoming and inviting and their philosophy of care in unique and very innovative.
Greg522400
September 29, 2016
Legacy at Crystal Falls is a brand new and nice facility. Everybody was very helpful. It was very secure, but it was also really expensive. They spent a lot of time with us, so it was nice. Their rooms were a little odd and kind of funky. They had a weird set up, and their living area was very small.
Bradley267114
I liked Legacy at Crystal Falls a lot. I was there a total of four times. I liked the manager. It was a smaller facility, prettier, and newer. It had a really open and bright feel to it. I really liked the staff. Everybody was extremely friendly. They took the initiative to introduce themselves, and the gal explained the program really well. It had a different model in that it was a straight fee based on the room that you were at. They wouldn’t charge for your level of care and, in principle, that was a really good thing. They said, “It doesn’t matter your level of care. We're gonna take care of your needs.” I liked the staff and the facility. The rooms were a bit small. I thought the employees there worked well as a team together. I liked that it was one story and that they had memory care in one corner of the building.
slrank
June 29, 2016
My loved ones were at Legacy at Crystal Falls' memory car, which was secured and had more staff per resident. The staff was absolutely exceptional. They went out of their way to meet our needs. In fact, they went beyond expectations trying to meet our needs, so they were absolutely outstanding. They're willing to meet their clients at any level. They had very personalized care and an extremely attentive staff.
ElaineKDGVN
May 10, 2016
The Legacy at Crystal Falls was a very clean, beautiful place. I was impressed by it. The staff was very friendly and very helpful.
SC3
March 17, 2016
Legacy is a pretty new, nice place. I love the fact that it’s full of light and built around patios. The staff is very good, and I’m very happy to have found it.
Heidi13
September 30, 2015
My mother is in Legacy at Crystal Falls. She has round-the-clock care, and it's been pretty good so far. She has been there about three months now. They're very attentive, and she enjoys it. It's a brand new facility, so everything is very clean and new. She has a two-room suite that has a living room and a bedroom. She is in a wheelchair and all the bathrooms are very large. She can maneuver, and they have a roll-in shower. They have a gym, on-site chef, activities, different communal living areas where people can play cards and watch TV. They have outings, they go shopping and to doctor's appointments. They have a nurse that comes in once a week to check on her and there's someone there 24 hours a day. She has an emergency call button in her room, and they're very prompt at responding to her. The food is very good. They have a chef that cooks fresh every day. She can also request meals in her room if she's not feeling like coming down to the dining area. They have a very nice dining room area that can hold at least 50 people and then they have a private dining room if she wants to have family in a private dinner. She can request things if she wants something in particular or something that's not on the menu for the day. It's really good, and she's very happy there.
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