I was a resident of Brookdale Lakeway twice, and the most recent stay was after my surgery. They treated me fantastically. It was assisted living, so they took care of my prescription. I didn't even have to provide it; they got it from my doctor and ordered all the new prescriptions. And they gave me the medication when I needed them, I didn't have to ask them or anything. They prepared three meals a day, cleaned your room, and do your laundry. They took care of everything and it was fantastic, plus the people were great. My insurance paid for all of it. The room I had there was more like you're in a hospital. I didn't have to share my room with anybody, but I had to share the bathroom. I had a single room with a bed and share the bathroom with the person next to you. They had a little gym that was on the same floor, and I could just walk to the dining room or they would bring the food to my room. They had a library on the first floor, and they would periodically announce on the intercom that they're having things like bingo on which room on which floor and that you're welcome to go. They have stuff like that and activities. But I was in the assisted living place where they would help you, they would even help me bathe. They also have a living area where you can have your own apartment. It's a beautiful place. I would rate them a 5 because they're fantastic. They have a nurse on-call all the time, so if you have a problem you can call the nurse. After I got out of surgery, she had several new patients and we were talking. Then the nurse asked me if I'm OK because I don't look good, did the vitals on me and said I need to go to the hospital. She called an ambulance and took me to a hospital, where they found out I had blood clots in my lungs. They take care of you, and I can't complain about them. When I got back, I heard the staff speaking Spanish all day long. They were nice, so we got along beautifully. I didn't have a problem with it. They treated me really well. The food was good, but I was used to better or tastier stuff. I wouldn't mind moving into one of their apartments that you can rent.

Brookdale Lakeway is very nice. The staff is excellent and very accommodating. My father is still adjusting. There's plenty for him to do if he took advantage of it, but he's not there yet. Bingo, arts and crafts, and exercise rooms are all available. The dining area is very nice and the food is very good. One thing it does have that none of the other facilities do is that the residents are able to go to the dining room all day long and eat; you can go anytime. The cost of all of the places was just shockingly expensive to me.

Therapy is outstanding and service has been wonderful including dinning experiences.

Brookdale (Brookdale Lakeway) is very nice. I’ve made several friends. I’m pretty satisfied and enjoying myself here. I have a nice comfortable room, and the people are nice. The nurses have been very good. The food could be improved, though, but they try their best to please. I don’t have any complaints about the staff.

I believe the family is paying around $10,000 a month at Brookdale Leeway, so I expected that the care would be better and, unfortunately, it was worse. I had to do most of her care. There was a 24-hour period where she didn't get any care at all. I know that because I had fed her on the day that she came in and spilled food on her gown, and when I came back the next day, she didn’t look like she’s been washed and the same gown was on her with the same stain. I wouldn’t rate them highly at all for the overall patient care, which I don’t believe was very good. I don’t know what they did when I wasn’t there because the lady couldn’t talk, so she couldn’t holler or anything. If they didn’t touch her for 24 hours when I wasn’t there, I imagine she was just left alone. My impression was that the patient-to-nurse ratio was not good. She had a large room with carpeted floor that wasn’t overly elaborate. It’s a Brookdale in a nice area, and the family had money, but the care was substandard.

I went here for pulmonary rehab straight from Cedar Park Regional. My lung doc thought I should be here and do some rehab before going to my apartment. I never/never received any pulmonary rehab. No matter what I kept saying they kept treating my like a stroke patient with memory loss. Got out of there and back home. Dangerous place.

The insides and out are nice and all but what counts is what's on the inside. When it comes down to it the staff is a major problem here. They lack motivation and treat the residents like cattle rather then kind hearted sometimes misplaces seniors. I can only assume that the employees are super happy to come to this job everyday as is. Be carful as well if you trust unprofessional and rude people like this around your beloved mom or dad then this is the perfect place for them.

The staff at Summit at Lakeway were very nice. The rooms were very clean and nice. They do offer a lot of activities. I highly recommend this facility. What I like about this place is its cleanliness and how it smelled when we went in. It didn’t smell a regular retirement home; it smelled clean.

We needed a place that's in Lakeway because that's where my brother lives. Luckily, there was an opening at The Summit, so we placed my father there. Currently, he is adjusting really well. I highly recommend this facility. They have gone above and beyond to make him feel comfortable. They gave him a first floor room, so he can go outside and smoke. He is also allowed to bring his dog and they take the dog for walks because my dad isn't able to walk his dog anymore. The staff members are very friendly and the food is great. I can't think of anything negative at all. It has just been perfect.

The Summit at Lakeway was one of the best in Central Texas. This was the reason why I chose this facility for my parents. Everything was there, so I wouldn't have to move them from one place to another. The staff exceeded my expectations. A really great place.

It has ambience, tries to emulate the best kind of hotels and is well-staffed. It is three stories tall, with the bottom level provided with private gardens/yards. My friend is staying in a two room flat with a kitchen alcove. The staff is pleasant, attentative and, generally, very professional. The Activities Director is imaginative and resourceful. All in all my friend is getting all the support and help needed. As a guest you're politely and courteously received, and you can stay for lunch or supper.

My Mother was a resident of The Summit at Lakeway for 2 years. She suffered from Alzheimer's Disease, COPD, CHF, and other diseases. The wonderful attention and care she received from the staff assisted us in keeping her away from several hospitalizations. They treated her as a member of their family. The staff were responsive to any and all of our questions and concerns. We were able to request and attend "care plan" meetings to discuss our mother's care.

While i do believe that the staff was taking good enough care of my mom at most times . at others it seemed as though there was no way for her to get the care that she needed due to overcrowding of the smaller facility. Altough my mom can take good care of herself right now i am not so sure about the future. What am i going to do when she cant take care of herself and these staffmembers are so buysy that she endures neglect or minor abuse. i do believe though that this place does deserve four stars because at least for now she is well taken care of.And plus my mom loves to eat and they have an excellent buffet style complementry cafeteria. which my mother just loves because she loves to eat. It also has a good location seeing as wich its not that far from my current location in dallas. To summarize the staff is friendly but understaffed.They are excellent at what they do whenever they can do it. And it is a thriving community of people in their golden years. plus it has a very lush rich landscape

The Summit at Lakeway assisted living facility was in the same vicinity where we were visiting the area to look at possible places for my brother's friend to live in. The facility looked like it was well tended the grounds were neat. The outside area was ample, with plenty of seating areas to enjoy. My brother's friend really likes living next to a park like area, so this would make him very happy. The variety of activities offered was impressive. Just about any hobby you might have can be accommodated and more. The staff goes out of its way to suggest stimulating things to do from gardening, to reading, going on nature walks, playing games and outings in the community. The rooms we viewed were all very clean, well-kept and inviting kind of resembling what you might find at a hotel that rents out small apartments but a bit more personal. The lunch we saw while there looked really appetizing. The menu was extensive so we were really impressed with the variety of food selections. We liked that the exercise room was large and had a variety of options to choose from. The library had a large book selection and also visit the local libraries. Overall, the facility really looked like a place anyone would like to live. We didn't see anything missing - it just looked like it was all right there.

I took a field trip to The Summit when I was a junior in high school. Initially, I was a little apprehensive of visiting the residents. However, I soon began to feel right at home. It was a very nice building and very well equipped. All of the people there seemed genuinely happy. The staff treated them very well. Each person had their own apartment. They were equipped with a bathroom, television and decently sized bed ( I felt the individual bathrooms were very important.) Also, everybody was free to equip their apartment with whatever furniture and decoration they wanted. The result was a multitude of stylish and unique rooms. It gave the whole place more of a homely feel. While there i even got to try the food that they ate. It was pretty good. Far better than any would expect from an assisted living home. Local bands also played there on occasion for the amusement of the elderly.