My mom will be moving into Novellus Cypresswood. We like the atmosphere. Their facility is nice. They have nice dining areas, places for the residents to do crafts, and outside areas. They have a big porch on the second floor that's nice for them to sit on, and it backs up to a park. I liked that everyone on the staff was very friendly and nice. They greeted me and were very welcoming. I saw residents that were socializing with one another and eating together. I saw some of them doing crafts together, and some sitting on the porch. It just seemed like a good atmosphere. They seemed to keep the residents busy. I know they take them on outings, take them to church, and that kind of thing. Those are the things that I was looking for more than necessarily amenities. I was looking for the atmosphere and the socialization. I wanted to see that residents don't just stay in their rooms because that's what we want for my mom. The refrigerator and microwave are included, no matter which room you choose. You have to furnish your own hygiene supplies and things like that. I want to bring our own furniture to make the room homier, but I don't know if they furnish it. The staff who showed me around was great. She showed me everything. After I left to tour somewhere else, I called my daughter to meet me back there because I wanted a second opinion. They weren't expecting us, and the staff was very open; she said, "Oh, yes, I'll give you the whole tour, too" without an appointment or anything. So, that was very nice of her. They gave me a box with two little cheesecakes as a gift and I ate those, but I didn't eat a meal. It was really good. We chose assisted living and we're going to start there. I saw the memory care, and the residents were busy there, too. They had them all out in their little area, and they were all doing a project. That was impressive too.

We went here and it was nice and the food was excellent. It was all very nice and very clean, and everybody was friendly. We were there at lunchtime so there weren't a lot of activities going on because everybody was at lunch. They have a gym that my friend liked, they had an outdoor area that was nice where you could go sit, they do movies and different kinds of games and stuff.

I chose here because of the director and the nurse. When I went in and sat down to talk to them, they were very thorough. I asked them a lot of questions about our situation and important things about my brother's dementia. They explained everything to me, even when they haven't met him yet. I sat down and talked with Sherry, and it was about an hour; she was very thorough. She took me around to show me the place, the rooms and introduce me to everybody. I also spoke with the nurse, Tamika. She was very thorough, understood, and went through the same thing with her grandmother. She was fully knowledgeable and knew what was going on with them. Then the following day, she came to the house and did an assessment on him and talked with him to see what he can do. I like Ella and her interest. I like how they came to follow up and came to the house to check on how my brother is doing. They have a rapport with the VA to give him assistance and everything, so that's what made me decide on them. They have a salon, the dining area, the movie area (where they go to movies), and a sitting area to watch TV. They also have a walking path, and they're right by a huge park.

It was very nice and clean when we walked in. The people were nice. It wasn't institutional, but it was not so homey as well. The people that work there seem to really care about the clients and the people that they're working with. The staff member knew what she was doing, she was well versed, she knew the places that she was showing us, and she knew about the facility. They go on field trips. Everything was so pleasant.

It was very nice. They didn't have availability at the time that we looked at it, which was part of the reason we didn't choose it. Also, it was somewhat larger and we were trying to find a facility that's smaller. The dining area as well as the snack area were visually very appealing. Their rooms were very nice and clean. I had a friend whose mother was there, which was one of the reasons I looked there and she was very happy. It was larger and a little more confusing for someone with memory problems though. They had a visiting choir in the lobby singing for them, which was quite nice.

It was an older facility, and it was farther from our home. We now have newer, better facilities that are a step closer to our home so we didn't have to go that far and they didn't have anything that would have made me want to drive farther. They gave us homemade cookies, and they was really good. What stood out was that they knew how many people were there. It was a smaller environment, so if you wanted like a smaller environment, that would have been a plus. They were friendly and helpful. It was just that there was nothing there that stood out as compared to places closer to our house.

It was the only facility I visited. It was very pretty and very upscale. For my mother, her feedback was that it was too formal for her. She wanted something a little more homey and a little more inviting and a little less like a cruise ship. Those were her words. I didn't eat there, but my mother did, and she said it was quite good. She was very happy with it. She thought the rooms were small. I remember they were talking about arranging trips, shopping, and various things like that. However, we didn't spend much time because she thought it was too formal for her. She wanted something more homey.