Interim Healthcare of Houston, TX

  • 1920 Country Place Pkwy Suite 310, Pearland, TX 77584
  • (713) 230-8329
  • 3.4 ( 5 reviews )
  • Home Health Agencies
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Related Costs

  • Senior Living Fee:
    Call for price
  • Health services

    Physical Therapy

  • Medicare

    Overall: 1.5

    Medicare Provider Number:747159

    Ownership Type:Private

  • Quality of Service
    Timeliness of providing service
    81.9%
    Taught patient or caregivers about their drugs
    98.2%
    Checked patient's risk of falling
    93.7%
    Checked patient for depression
    94.9%
    Checked for flu vaccination
    73.9%
    Checked for pneumonia shot
    78.7%
    Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    99.2%
    How often patients had less pain moving around
    51.7%
    How often home health patients had to be admitted to the hospital
    9.1%
    How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    17.3%
    How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Same As Expected
    How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Worse Than Expected
  • Patient Improvement
    Walking or moving around
    51.9%
    Getting in and out of bed
    48.6%
    Bathing
    45.7%
    Breathing
    52.2%
    Wounds/healing after an operation
    78.8%
    Medication compliance
    42.7%
  • Agency Type

    Full Service Agency

Description

About This Community

Home health care services from Interim allow individuals to stay safe, independent, and engaged while remaining in their own homes. We offer:

Personal Care and Support

Companionship and help with daily living activities such as grooming, bathing, fixing meals, and laundry.

Nursing Services

As allowed by state law, Interim offers in-home nursing care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs). Available services include the monitoring of blood pressure, glucose, and other vital signs, disease and treatment education, wound care, and medication administration.

Therapies

Many therapies can be provided at home to speed recovery from illness, injury or surgery, while also allowing families to be more closely involved in the rehabilitation process. Interim offers physical, occupational, and speech therapies.

Respite Care

Respite care from Interim provides family members breaks from the daily routine of care giving. Whether it's for a few hours or a long vacation, Interim can provide the support and relief needed.

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Reviews

3.4 ( 5 Reviews )
review users
AndPark
July 19, 2018
I'm a wound vac patient being seen 3 times a week for dressing changes since June. My biggest issue is with the referral/auth and business office because they have been very poor at obtaining and maintaining my orders such as supplies being delayed because paper work not sent over for a week. But the most disturbing thing is that I was due a visit from the nurse on Monday 3 days ago and I received a call from that nurse stating that the office told her not to come because I have no auth on file and that they were going to discharge me. This was the first I heard of any issues at this point. No one from the business office called to let me know that they did not have an auth (for a week!) or to let me know that they would have to discharge me. The nurse called me as a courtesy. She was not directed to call me and inform me of this. The fact that they didn't make an effort to pick up the phone and let me know there were issues is just poor customer service.....and to not notify me I'm being discharged at all has to be the worst practice management ever. And then, I had to end up obtaining all the information on my own and they still put me off on when they would deal with this. I realize there are going to be issues....but when the patient has to educate the staff on how to obtain a referral/auth and how to appeal claims that were denied says a lot about how competent the staff is. I was going to hold off on writing this because I was afraid that my treatment (still ongoing) would be affected but I felt compelled to do this so that other's would be aware of the issues. I did not pick my agency because I was in the hospital and was assigned this group by my case manager and I feel that because I had no say in the choice of provider makes it even worse. The only reason why I didn't give 1 star is because the nurse that comes out does a great job.
review users
B Finn
Due to an incomplete SCI at T10 -12, my husband needed Occupational Therapy, physical Therapy, and wound care. Occupational Therapy was great. But physical Therapy was lackluster. Sweet girl, but did not provide the aggressive therapy he needs in order to recover function. But by far the worst was the wound care. Again first nurse was great, only good things to say about her. Second nurse did not apply dressing correctly, causing skin irritation and multiple leaks with wound vac. Third nurse didn't even show for the first scheduled appointment with her. No call, no show. When she finally did show, she had no idea what she was doing. I had to show her and I'm not a nurse, just a wife who has been watching application of wound vac for 6 months. If I know more than they do, it's time to get a new service.
review users
L.L.357377
October 07, 2016
Interim HealthCare do home care for two hours a day. They are approachable, and they get back to me. I got their help for them for three days just for postoperative care. The caregiver was friendly and alright.
review users
mills.deby
The team at Interim Healthcare of SW Houston was very impressive. They took care of me after surgery and all of the nursing staff was very friendly and knowledgeable, and their entire team was very organized. I am so appreciative of them and would absolutely use them again and highly recommend them to anyone.
review users
Irma G
February 09, 2016
Interim Healthcare of Southwest Houston has been very good. I like them a lot. Dad has Alzheimer’s so they bathe, feed, and clean him. They read to him. I have no complaints about their punctuality, and attendance. I would definitely recommend them.
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