I have visit a family friend many times in the past. The facility is very nice and kept clean from what I could see. The employees are friendly and there is always something big goin on with resident involved. The room is a little dark for might liking but each room have their own restroom and shower.

The staff is very patient with our difficult relative. They treat her with kindness even when she is rude to them. The room and bathroom are quite adequate and large enough. She even now has her recliner from home and there is plenty of space. This is an excellent facility and quite convenient for doctors and hospitals. Many activities are planned and most of the residents take advantage of this time to share time with others. Dietary needs are accommodated. She definitely eats much better than when she had a paid caregiver in her home. This is a safe and friendly environment.

My husband is in Villa Toscana at Cypress Woods for rehab, and it's really nice. The therapists are very good, the place is very clean, and they keep it clean. The staff is good, the location is very convenient to my home, and the grounds are nice and kept well. Their beds are mahogany wood with foam mattresses, there's very luxurious furniture, and the cafeteria is very nice and well kept. It's almost like a luxury hotel.

My wife first arrived she was limited when she came to Villa Toscana, She progressed with her Pt and Ot we learned a lot of things about not having items on the floor, The staff are helpful and meals are great. Janet Pena the cna is great, willing to help and always in good sprits. The room was comfortable but the bed could be a better grade. I would recommend any friend/family to come to visit. Loves the dining room and its nice well supplied did not have to lift a finger! Glad that we have a tv that works well and has all the channels I like, thanks the staff for providing a chair for me to stay with my wife. Enjoyed my stay and we thank the staff for all your hard work.

My Mom has really progressed well, with the physical therapy dept. She thinks they are great and I would agree with the progress she has made. The Cna's that have helped her have always had a good attitude and willing to help her. The food has been very good and she is a picky person even with my food. Just like any time you put a loved one in the hospital or rehab family needs to be with them, check on them to keep up the spirits but Villa Toscana has done a good job in my absents. I would like to thank them all foe a wonderful job!!!

I came to visit my relative in rehabilitation and I found the place is beautiful. When I went inside, is a different atmosphere. They don't have smile on their faces and look so stressed out. This is suppose to be a friendly environment for the patients to stay here. The staffs are too busy to answer my questions that i asked. This place don't have enough workers to help my aunt to go to the bathroom. The medicine takes forever that she has to wait and wait before the nurse comes to give it to her. It's a terrible place to put your love ones here. I don't even know if the staff members that works here has respects to the elderly, or respect to themselves. I've been to another facility and I should say Villa Toscana is a horrible nursing home. I rather take my love ones home than to live and die in this kind of place.

1 star is too good for them!! Terrible place, don't take your loved ones there!! My mother was there for rehab. I told them for a week that I thought she was very sick, and I made repeated request for them to send her to the ER; but they kept making excuses and would not send her. I finally went in and made an scene, I threatened to call the state if they did not send her to the ER immediately. They finally sent her. She ended up being dehydrated, malnourished, had a bed sore, and had a serious life threatening infection! Their staff was actually in the halls while we waited for the ambulance making comments that I had caused drama, that my mother was not sick just crazy, and that they were glad to get rid of her!

We had unfortunately taken my in law there . It's a nice building but the administration staff does not listen to your concerns , they are very rude. The culture there is not where I want my loved one to be .

I didn’t the location of Villa Toscana at Cypress Woods. The place is dark and feels no energy. It has that old fashioned nursing home feeling, and that is not what we are looking for.

Most of the staff and nurses were very caring and helpfull. My partner and I made friends with the other patients there and the atmostfer was pleasant and friendly. It is not easy to have a loved one in a place you can not be there with them but for the most part I felt comfortable that she was being cared for when I was not there.