The Heights of North Houston
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- 303 Hollow Tree Lane, Houston, TX 77090
- (832) 705-8700
- 2.7 ( 6 reviews )
- Nursing Homes
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Reviews
2.7
( 6 Reviews )
Butterfly 70
This place used to be a good facility when my mother first went there in 2014. But right now they are always understaffed.
When asking questions about my mothers doctors appointments the nurses always seem to be lost and don’t know any information. The communication is not good with Director I have sent emails and never got a response but maybe once.
reyu
March 20, 2019
Big improvements but problems with the food not arriving hot & good taste to it. Hard to sleep when the roommates tv is left on too loud almost all night long. This facility has made major improvements BUT needs to focus other factors involving residents right to have a peaceful rest. Staff is great to the residences here even though they get abuse from some of the patients. Hoping to see more changes and better solutions.
jujus
December 08, 2018
My sister has been@The Heghts for over 3 years. We have had the ups and downs.i am very pleased with the new administrator, Erika. She responds quickly to my questions and concerns. She listens to you. There have been definite improvements since she has come. My sister likes being there and says everyone is good to her. I. Believe this a good place.
The activities are good and they make a rreal effort to include everyone.u
William367552
February 10, 2017
My mom is in a skilled nursing facility called the Heights of North Houston. They give her medications, bathe her, and help her with physical therapy. The rooms are clean, and the food is good.
Heights Mistake
October 30, 2016
Horrible place! Mouthy employees. Plan to do everything yourself. First night of check in I changed the dirty sheets. Fourth night there I noticed his catheter bag was missing! He can't walk and it wasn't even in the room. Tonight I changed him for the second time. Food at dinner was so bad two men at my table didn't want to eat it. The nurse never comes to the room when you press the button for help. We've only been here five days. Terrible mistake.
The Caring Daughter
January 07, 2016
Mom was at The Heights of North Houston and this place was absolutely awful. She was fresh out of a stroke and could not feed herself and three different times that I know of, they brought her a meal and placed on the table, an hour later somebody came and picked it up and she never got her dinner. The only positive thing I can say to this facility is the cleanliness. It was absolutely clean and also the physical therapy was good.
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