We toured Rosewood Assisted Living & Memory Care, and it was the best tour we got. Shannon covered everything. She had a folder ready, and she wrote down what would be accommodating for the patient. She gave us a full tour and showed us what would happen if my friend needed to go into memory care. It would be a very short distance from where my friend is going to live, but his daughter and I couldn't commit because we don't know what the recommendations will be and the level of care that he's going to need. We have to leave that to the professionals over at Medical City. It had those handrails that looked like part of the decoration of the wall. The areas that they provide has short distance from one little sitting area to the next. In case the person can't walk very far, they can sit and rest. Then they can get up and go. Overall, it just provided the kind of care that possibly would be nice if my friend could get around. The rooms are really super nice. The layout has basically all you need which is a little sitting room, your bedroom, a good bathroom, and a walk-in shower. The walk-in shower was quite nice, and I think the actual room setting was ideal. I even met the gentleman who's the all-around Mr. Fix it, I guess. He was walking around checking things, moving things, and clearing things. He was also very nice. It's pleasing to the eye. Their dining area and their little Bistro area were both very nice. We got there at 10:00 in the morning, so we didn't see anybody eat. We looked at their menu and to have a choice of one or two is very nice. Shannon mentioned that if neither is appetizing to the person, there are snack things that are also nutritional for the person. The fact that they offer snacks through the day and beverages is good, and it is good to know that the person can partake in any of these areas. She was all-knowing, very much up on everything, and she was very prepared. She had a folder ready with what's required by the staff, the doctor, the medication, and the regime of what needs to be done to get that going if there's physical therapy to be done. All that plus she added in what the prices are for every level. It's good to know these things. The wall menu looked delicious. I did not see the food, but it looked really good. They also have a private family dining room area that was really nice.

If my parents are going anywhere, my sister and I selected Rosewood Assisted Living & Memory Care as our favorite and the reason was the rooms were larger, the living space was larger, and we liked it. My parents just felt like they didn't want to make that move quite yet. I liked that they had a doctor during the day and a nurse practitioner full time, 24 hours. I loved their dining area, and they were about to do some renovations and they showed us what they were going to do. They had a beautiful courtyard and we would've wanted a room on the courtyard so that they had access to that. The staff was great. It had a memory care facility, which was good. My father has Alzheimer's, so that was good, and it was a small unit. All the staff members we came in contact with were great. If I had to put them in more of an assisted place, that would've been where we would've gone. It had a beauty salon and they were hiring somebody to do manicures and pedicures. They had a podiatrist that came in. The staff was really sweet. They were doing renovations and they're gonna be nice once they get them.

We toured Rosewood Assisted Living & Memory Care. We liked it, but the expense was more than what we are paying where were at by a lot. We weren't there very long. The parking was insufficient for visitors. It seemed like a good place to be. Everything was clean and the people that were there seemed happy. The only thing that held us back was the pricing. We looked at the largest room that they have. It was larger than any place else we've looked at for the same price. The staff seemed like to be very business-like. The location would have been great for Mom because it's right across from the hospital just in case. Her doctor, dentist, and all that was in the same area. The location is great, but the parking is not because you have to park in the back and walk all the way around to the front of the building. There is just not enough parking for visitors. They need to improve the parking area. I don't know how they could because they've only got a certain amount of property. The parking was really my only complaint, and the pricing was just more than we were going to do. I liked the lady that walked us through. She was answered every question. I believe she was having another tour after us, but we didn't really feel hurried through. She was great. The facility looked clean. I like the colors, the layout, and the way they did the door locks. It was really good.

My mother is a resident there. She has only been there for about a week. So far the staff is very friendly and attentive. The food is very good. I love that there is a courtyard for the residents to enjoy. I believe have a secure outdoor area is so important. They have lots of activities. I am not sure is my mom will ever participate, but it is there if she wants to join in.

My husband stayed at Rosewood Assisted Living. I love the staff, and everybody there was super nice. However, I felt like we didn't get the services that they talked to us about when they were telling us about the place and what they have to offer. Once we got there, I felt like they dropped the ball and didn't meet my expectations. He was there for 10 days, and he fell about five times. We were under the impression that he could push the button and tell somebody that he had fallen and needs help, but that wasn't the case. He pushed the button and had to wait for somebody to come. The first girl that came was the tour guide, so she was probably just an aide. When we finally talked to the director, he was only aware that he had fallen once. The staff never reported to her all the times that he fell. On the weekends, he was supposed to get a pain medication in the morning. He asked about it, and they told him he's not supposed to get pain medication in the morning even though he was supposed to. So he never got his meds that time. We did report that to them, and they were going to take that up with the girl who works on the weekend. We also realized that he needed more care than what they're offering. Maybe that was just a misunderstanding on my part, but they did say they have medical staff available 24/7. Somebody happened over the weekend so I called the staff, and she never answered the phone. The rooms get a 5-star, everything was fantastic. His bedroom was actually separated, and he had a little living area with a refrigerator, and a big bathroom with walk-in shower. The meals were really good as well. I would rate the staff a , because a couple of them should have reported to the nursing director when my husband had fallen but they didn't. They were all very nice, and the ones we dealt with were very helpful, and all the management staff was really nice. Maybe I just expected too much. The food gets 5 stars because it was great.

Rosewood was good. I would recommend them, but they're on the expensive side. They're right across from the hospital, so that is what makes them a little pricier. I like the decor, it's elegant, it's homey, and it doesn't feel like an institution at all. It's like you're in a nice hotel. Everybody seems to be friendly. They have scheduled activities, a library, church services, movies that they show in one room, and a hairstylist.

Rosewood truly has alot people there who truly care about the residents. There are have been changes in management over the past few months. Some staff has stayed and some have left. The ones that have stayed are truly angels. The new chef is awesome, the presentation and the taste are wonderful. My loved transferred to memory care and the level of care is warms my heart. The patience and compassion they have for the residents allows me to sleep at night knowing my loved one is safe and secure. The leadership team are very hands-on, not just sitting their offices. I often see them helping residents and staff. This place gives love.

We did go to Rosewood Assisted Living. It was beautifully maintained, and they had lots of activities, but it is too expensive for my father. It was very good. The individuals that live there seemed to be enjoying themselves and enjoying the activities. They even had a spa area where if you want, you can go in and sit in the spa bath and take your bath. They help the people in and out of the bath. The rooms were very nice.

I visited Rosewood, and I thought it was a very nice place. It was new, clean, and tastefully decorated. It seemed to be secured. The rooms were small, but I thought they were well designed. They checked in to know where you were going and so forth. They had movies. They play games like bridge. It seemed to be a very nice place. The staff seemed very friendly and capable as far as I could see.

Care partner to resident ratio is too low. No monitoring of front desk on weekends or after 5pm week days. No covered drive through to load and unload residents in bad weather. Nothing was done when these were brought to owners' attention. New facility and beginning manager was very personable to residents but new manager did not show a caring interest in residents. These are the things I observed during a 19 month period.

Rosewood Assisted Living is a relatively new place, and it is excellent. Sanitation is excellent. The staff is also excellent. They are very attentive to my parents. The caregivers there are young people who work very hard to take good care of their residents. Also, the facility itself is gorgeous. Their rooms, even though they are relatively small, as most assisted living places, are extremely comfortable and clean. They are cleaned regularly. My parents have a sink and a full refrigerator. It is completely wonderful.

Rosewood was really nice. They have a nice accommodation, large in size, seemed to be well kept and maintained. Everybody was out in their rooms in the group area and participating in activities.They had group activities going on because it was a Saturday. I remember seeing things planned and scheduled on bulletin boards.