Cnas are on their phones while feeding residents. Poor people have food on their faces. Administrator hires family members for top positions, husband is maintenance supervisor, 2 of his brothers work under him, 2 sister in laws work in administarator capacities. A cousin of husband is supervisor of house cleaning, while someone I family is nutritionist. Be ware some of these people were put in position without prior experience.

In July a lifelong friend found out she had metastatic cancer. She first went to Northgate plaza for rehabilitation but her insurance ran out and they dismissed her. Chris at Ashford Hall helped us immediately. My friend had no money no home and could not work. She was alone and Ashford took her with only Medicare and Medicaid pending. She was given excellent care until she passed away in November. Everyone treated her with respect and care. I cannot begin to thank this home for the love and care she was given. They managed her pain as it continued to get worse. Because she was Medicaid pending they did not receive any money. We worked with them and with there help we were able to get her on Medicaid before her death. We want others to be able to get care when they need it even if they do not have money. The nursing home was clean and I am Registered Nurse and was impressed with her care and compassion. Thank you again for taking care of my dear friend. You were a blessing to her and her friends.

Recently my mother passed away at Ashford Hall in Irving TX. This is the third nursing facility. The first one was in Fort Worth over 6 years ago. After two years I wanted her closer to home verses work. We looked at a few and most of them had poor ratings so we picked the nicer newer one in the area. After a year we left and went to Ashford Hall. We (my husband and I) wished we had come to Ashford Hall in the first place. The building is older but well kept. But the staffs are really caring. You will always have reservations about a nursing home. But this one was he very best of them all. You learn that looks and Star Ratings and looks don’t mean everything it’s the staff that matter. Thank you for reading this and thank you Ashford Hall for the care of my mom. LP

I have recently set my mother up at Ashford Hall. I am impressed how well maintained the facility is and that there is not the smell as in so many other nursing homes. The staff has all been extremely nice; my mother has not been very happy with her new home but I know she will acclimate to her new surroundings because the staff is so understanding of elderly attitudes.

My grandfather had recently been having some issues with falling, and so we decided it would be best if we found a nursing home that could care for him on the day to day, just because we could not stay with him all the time. We chose Ashford Hall in Irving because it seemed like a great place with a great staff. They were all very helpful and made my grandfather feel at home. It is well lit, clean, and very cozy. The rooms are great, even though the residents have to share, but there is ample space for two people. I really liked all the staff, they made it seem as if they really wanted to care for my grand father and that his health and safety were their number one concern. While I was there I even saw that they had a Nintendo Wii set up! The residents were playing some sports games and it was keeping them active and entertained. It's a wonderful home and I highly recommend it.