My husband and I were recently thrown into one of the biggest challenges of our life's. A challenge we had zero knowledge of how to navigate and a challenge only the two of us could help solve. My Mother-in-law's dementia and a recent fall left her incapable of caring for herself. We have 5 kids with our youngest being 10 and 3 others in college that require our financial support. We weren't prepared to bring another human into our already busting-at-the-seams household however, when a loved one is in need you do what you have to do. She was living a state away and slowly deteriorating from the isolation of quarantine that COVID requires. We went to get her and moved her in with us. We discussed options (her staying with us was one) but she thought it best to find an assisted living home as she didn't want to be a "burden". Cut to many phone calls and tours leaving us uneasy/unhappy, I came across what felt too good to be true. All inclusive pricing with no surprises. Home-cooked meals 3x a day. Homes that... well, look like homes!! So I called Mustang Creek Estates in Sachse. From the first interaction with Mary I knew this was the right place. Her warmth and helpfulness (no matter the hour) didn't go unnoticed. We toured. It was perfect. With private rooms that include attached private bathrooms, bright windows and individual ac units. A staff that is SO HELPFUL that they clean, cook, do laundry, shower and help dress if needed. Leave the room to the expansive hallway that leads you to the comfy living room where the residents actually sit a hang out! A beautiful, open concept kitchen and 2 large dining tables for all residences to dine together, if they so choose. She had to have a consultation to determine level of care and in under weeks (2 weeks!) We had her room ready and moved her in. She then and still says "This is my home!" She loves it. She loves the staff of caretakers her visiting nurses and therapists, the event and housing director and they love her. We feel just as welcome when we visit (and we visit a LOT) Kendra, Brittany and Deborah are so loving, welcoming and are clearly in the field that they were called to do. I have April, the director, on speed dial and I call/text with questions at all times of the day/night and she always responds, never sounding "put out". I will always consider her a friend. She LOVES her residents and it shows (and they know it). I never knew a place like this existed. This is not a nursing home. This is a home for your loved one to thrive with the respect and freedom to choose, exactly as someone who has lived a long life should expect and with the respect and dignity they deserve! I can't say enough about Mustang Creek Estates and frankly, I can't imagine a future where these amazing people aren't in our life's. Thank you. THANK YOU! Much love. HIGHLY RECOMMEND

I only went into one building in Mustang Creek Estates - Sachse, and nobody was living in it yet. They have a very good, very nice, and very helpful staff. The facility was very nice too. It has a good layout, and there's a building that has about twelve rooms in it, with one kitchen, and a living room, and where people can all congregate and eat together. They were not good for couples, but they're only good for individuals, because the rooms were very, very small. Also, the menu didn't have that many choices. You either eat what they have or you get a sandwich pretty much.

My mother will be moving to Mustang Creek Estates in Sachse. I like that they're separated in different cottages, 10 to 12 of them in a house with their own living room and kitchen. It doesn't have that big hospital feel. The staff was super friendly, attentive, and efficient. Everything, so far, has been great with them. The cottages were built from the ground up specifically for the purpose of housing a group of elderly people so everything is there. They have their own thermostat in their rooms and they have their own bathrooms. They have a gathering area in the house, a living room they can meet in, and not a big dining hall but a little dining area next to the kitchen which is really nice.

August 2019, this was an incredible place and exactly what my dad needed as he healed from head injuries. When the new director came in October and Covid hit, it went down hill fast. My dad lost 20 lbs, became angry and more confused. Lies, no response from corporate and owners. So sad! Had to get him out of there. Now he is thriving, happy and healthier than he has been in a year!

Mustang Creek Estates is an assisted living facility geared towards memory care. It was a good tour. The facility was very nice, very pleasant, and very clean. They're very cordial, willing to share information, and very eager.

I would have given them zero stars but it would not allow me to do so! Do not walk, run away from this place. My mother was a resident for 4 months and we had nothing but trouble. She fell and laid in the floor for over four hours (thankfully her therapist insisted she be allowed to go to her room), her medication was dispensed incorrectly and refills were never ordered on time, the care givers documented she was showered three times a week but in truth she was only showered by them twice in three months, the meals were inadequate and often the menu items were not supplied, her clothes were ruined by their washing techniques even though we had signs in her room that we would wash her clothes, the apparatus residents use to call a caregiver didn’t work most of the time and if by chance it did the caregivers did not carry the pagers, and the final straw was when money and other items were stolen from her room. The owner of Mustang Creek did not contact our family at any point during her stay even though we had multiple meetings with the campus director who forwarded our concerns to her. Please DO NOT put your loved ones at Mustang Creek!

Mustang Creek Estates Sachse was nice, but we didn't like the room. It was just a one-bedroom, one-bathroom, and my husband needs more room than that. It just wasn't enough space for him. The place was new and clean. The activities director who helped us there was nice.

Mustang Creek Estates - Sachse is new. It didn't have a kitchenette in the room and the kitchen area was small. It was nice, but mom wouldn't have access to a microwave or a refrigerator in those rooms. It was just a bedroom. The person during the tour was nice. Their living area was small as well. It's in a nice subdivision right across the street from a little school.

We have recently moved Mom here three weeks ago. I am an RN so know how people should get cared for. Wow I love to visit. The workers are always busy not hanging out but yet always have time for your loved ones needs to be discussed. Clean, neat, well organized. Everything smells nice including the residents. Food looks attractive and served home like. Residents appear well cared for and loved. Activities offered frequently. I cannot say what more could be offered for the residents.

Only 2 caregivers for a dozen confused, wandering, residents. Same 2 were responsible for all cooking, housekeeping, and care. Mom is early stage Alzheimers and we were told most of the folks in Memory care were at her level. Wrong!! She was terrified numerous times by confused folks wandering into her room at night. Took 3 weeks for them to get phone line working, food was not good most of the times, medcations not reordered on time so doses were missed, I had to shower Mom many times because they just didn't. We were told Mom could move to the Assisted Living Plus house but 2 months and many excuses later, we finally had enough. There were rarely activities. Residents just sit or wander most of the day. These folks will tell you anything to get a room rented. As a nurse for nearly 30 years, this is NOT a place to put your loved one if you want attentive care. Several residents fell due to lack of supervision and I know of many who have moved out already. For what you pay, the care is not worth it. This place only cares about a profit.

I really liked Mustang Creek Estates - Sachse a lot. It was very nice and had a very home-like atmosphere. Each home was dedicated to either assisted living or memory care or nursing. Each home can hold a maximum of 16 people. It was new, clean, and nicely located in a residential neighborhood. Stephanie was very helpful, answered all my questions, gave me handouts, showed me around the whole place, explained how they do various things and how they're handled, and she was not pushy at all. I liked it because it's all-inclusive. There's no extra charge to give the medicine or an extra charge to do the laundry. The only thing that had extra charge was if they had to take Mom to her doctor's appointment. Each kitchen was large with a nice, granite countertop where the residents can walk up and get food. They eat at big oak dining tables that sit about 10 or 12 people.