The Waterford at Plano

  • 3401 Premier Drive, Plano, TX 75023
  • (972) 464-2262
  • 4.1 ( 19 reviews )
  • Assisted Living and Independent Living

Related Costs

Description

About This Community

At the Waterford, you'll find the freedom to create the lifestyle you've always wanted. Awake each morning to a colorful palette of possibilities from which to paint your day. At the Waterford, you'll find the freedom to create the lifestyle that you've always wanted. Each morning you'll awake to a colorful palette of possibilities from which to paint your day.

Our community provides you with areas to get away from it all (maybe with a bestseller from our library along with areas to enjoy the company of others. Connect to the Internet on a computer, join friends in the billiards room, relax in our television theater lounge, or step onto our community bus to explore the surrounding areas without the worries of driving. You'll be conveniently close to shopping, doctors' offices, hospitals and other medical facilities. We'll even transport you to and from your medical appointments within a specified radius.

Say hello to a relaxed lifestyle at The Waterford, where you can paint your retirement any way you please. We invite you to come for a visit. Explore your retirement options, the Waterford way.

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Reviews

4.1 ( 19 Reviews )
review users
nativetexan07
September 27, 2022
I took a tour here, the staff is so friendly, warm, and welcoming. I felt like my mother will be right at home here. It was clean, the residents seemed happy and well cared for, and it was generally a happy environment.
review users
Kellie Moss
September 21, 2022
My friend lives in the assisted living. She loves it here. The staff is always so friendly and kind to her. She loves participating in the activities and making new friends. I have eaten here a few times as a guest and the food and service has been great. The front office staff is always friendly and welcoming to my friend and me. I am so happy my friend has such a great place to live!
review users
Catherine
September 19, 2022
I visited this location and was very impressed with the building and the caregivers. There were many different activities available to residents and the staff were very kind and helpful. I was given a tour through the facility and everything was explained as we went, along with answers to all my questions. I was very impressed.
review users
Kevin
August 22, 2021
I like The Waterford at Plano's cleanliness, the informative staff, and the facility is nice. Jennifer, the director, was very helpful and the residents seemed to be well-groomed and happy. It was well maintained. They provide doctor house calls, ride services, and activities. They had a salon and a courtyard.
review users
Keith
June 27, 2021
Waterford at Plano is nice. The staff has been very friendly. Everything seems fine as far as facilities; it is good. I have observed music, piano playing, and medical assistance. They take my dad to and from eating. He is enjoying the food so far. The room is nice with hardwood floors. It is a nice space, and he likes the room as well. They have a group meeting room and an activities room.
review users
Jane
March 17, 2021
I think we're going to go with The Waterford at Plano. We went in person and talked to them last Monday. I thought it was very nice. The apartments were empty -- you have to furnish them -- but the place seemed very nice to me. It's not a large place, which is good, but there were people around. All the rooms smelled good, everything looked clean, and everyone seemed nice and caring. We're hoping that's the case. It didn't smell artificial or anything, it just smelled clean. I saw all the places where they can play games and have activities, the places they ate, and the TV rooms. I think I toured the whole facility. We were looking at a studio for my aunt, and I think that's what we're going to go with.
review users
S.L.
October 29, 2020
The tour at The Waterford at Plano basically showed us the living quarters, the eating quarters, and the social quarters. It was very nice and very acceptable the way they're doing it. But right now, due to the quarantine, they were not meeting together because they had to keep their distance, but the staff member showed me where things would be once everything is back up; it's very nice. The staff member was very nice, she answered all of my questions and concerns, and helped us a lot. The room was like a studio. They had different rooms and she showed me a couple of rooms. Their amenities are not open right now due to the coronavirus. The layout of the place looked good.
review users
KT
April 13, 2020
Everybody at The Waterford at Plano was really nice. There was nothing negative about the place, just a little farther away from where were live. The staff who gave us the tour was very nice, and the rooms were nice as well. The room we saw was about 400 to 450 square feet maybe. The dining room looked good, and they described the events they have for the residents. It's a very nice community and everyone was very pleasant.
review users
J. Smith
March 25, 2020
The Waterford at Plano is nice and clean. I stayed for lunch and I liked the activities and apartments that they had. I would go there if I had to. The thing that impressed me the most was the nurse. I asked if they use the Hoyer lift, and they said that they believe in aging in place. So If I need a Hoyer lift, they won't kick me out. They would let me stay and bring a Hoyer lift in. They also have a roll-in shower. Their dining area had pretty chandeliers and the food was good. I observed the people getting ready for a church service and they were also setting up for a birthday party. The person who gave me the tour even came to my house and drove me over there, which was nice. They had a wonderful physical therapy department with all the equipment you could imagine.
review users
Debbie
August 10, 2018
My mother is living at Waterford at Plano. It was convenient for me, so I go visit her daily. They had a move-in special, so that was part of the draw. They have a Sunday school member who conducts the Methodist Church over there, and has for a long time. It wasn’t the cheapest, but it was affordable. It’s clean most of the time, but the weekday staff is better than the weekend staff. They have activities and a beauty shop, manicure and pedicures, a game room, a general facility that they share with independent living, and a nice, little courtyard.
review users
ML
September 06, 2017
I thought The Waterford would be comfortable for my mother. The food in the independent living facility was pretty good, however, I was told that the food in the assisted living part was horrible. They have a small library and a hair salon. They don't attend to my mother, she has an infection that needs to be treated twice a day, seven days a week, but they only attend to it on the day that they help her shower. I've had differences with the medical help. I've seen the Bingo, it's really good, there's an arts and crafts area, and it looked like the people who attended, enjoyed it.
review users
Kathleen863621
January 11, 2017
The Waterford at Plano was my favorite facility. The facility was very welcoming and nice. I think they are going to do some updating to the rooms. The dining area was very nice. It seemed like everybody was at home and enjoying themselves. Alison, who showed me around, explained that the larger meal is at lunch because that’s easier and better for the seniors. They had a salad bar where you can go and pick out whatever you want, which was nice. They found out that their residents were getting injured doing heavy exercise, so they decided to close that exercise room and turn it into a theater room. They have another room where you can do exercises, but it doesn’t have an elliptical or that kind of exercise equipment. She showed me a room for my dad that wasn’t quite ready and another room that had already been updated and was very nice. Alison reserved a room for my dad, and my dad has decided to move in with his stepdaughter. You can start out with independent living, and then if you need to be move to assisted living, it is in the same facility. It would be an easy transition to not have to pack up and move to a different facility.
review users
Megan565701
October 05, 2016
We chose The Waterford as it was very active, and there’s a lot of younger seniors -- which is what we wanted for my mom -- but it was just a very caring facility, and I liked it a lot. I like the atmosphere, and the rooms were very nice.
review users
BH462826
The staff at The Waterford at Plano appeared to be just fine and very friendly. The amenities were very nice. The dining area was very nice and very clean. We visited the rooms, and the rooms were fantastic, but it was out of our price range.
review users
Dalbinowski
April 06, 2016
I have nothing but GREAT things to say about this place. First and foremost I really don't know what I would have done with the caring and loving support of the Director- Ali, she went far and above what you would ever expect from anyone. She genuinely cares! She gave me direction information for my parent to be successful living independently, such as Senior Helpers and Baylor House calls. (who were also just as wonderful) Even though my parents time there was short due to many medical issues, I am happy that they had such a warm loving and caring place to be for awhile. Everyone there is wonderful they don't just "work" there they really do care about their residents. It's a clean comfortable homey environment great activities great dining/meals. You really wouldn't have to worry about your loved ones here. I highly recommend it!
review users
Visitordaughter123
January 15, 2016
My mom really likes the Waterford; she’s been there for three years now. We were trying to find something that might be a little less expensive because things have changed financially for our family, but that never happened because it’s a really good place, so that’s why we’re staying there. Another reason is because my mom has made so many friends there that it was like, “Okay, at this point, is it really worth moving her?" Everything’s good. The staff is really caring; if there’s any issue at all, you just call, and they take care of it right away. The food is basic, nothing fancy. The facility is very nice.
review users
Anonymous103655250
July 20, 2015
I visited The Waterford at Plano, and the staff was friendly. What I just didn’t like was the assisted living area; it just didn’t look right to me. The apartments were nice, but I didn’t like the carpet.
review users
Visitor106677350
February 25, 2015
I visited The Waterford. I enjoyed talking to the young lady, but I couldn't remember what her title was. She was very friendly, and she took her time. My mother actually changed her mind and decided not to move here. Had she done so, that's where I would like for her to go. I saw one empty room that somebody had moved out of. They were renovating it, and it was a good size. The dining room was nice and cozy. I thought it was safe and secured enough. They had a big and inviting front room area. Overall, it just seemed like a nice place. Generally, what I liked about it was that it was a smaller community. One thing that she mentioned to me that kind of ticked my interest was that a lot of the staff had been there for years, and she mentioned how they worked together as a team. I thought that was nice to hear.
review users
commercesd
February 23, 2012
We stopped in to check out The Waterford at Plano as we were in the Plano vicinity looking at assisted living options for our aunt. We needed to come earlier than planned, and the staff was friendly and accommodating about that. The grounds were spacious and well kept with plenty of nice seating and areas for the residents to enjoy. We could see how it would be easy to have gatherings there with friends and family. Our aunt would particularly like the garden area, where many of the residents enjoy a peaceful atmosphere. The main rooms were nicely decorated and the residents seemed quite happy with the variety of activities offered, which gets added to as new opportunities arise. The library was well stocked - and we were told that many of the residents are avid readers, like our aunt. The food we saw looked and smelled appetizing. They make every effort to accommodate as many tastes and dietary needs as possible.The snacks offered looked healthy and delicious; the staff encouraged everyone to eat well. Our aunt would really like their menu options, which seemed to have a lot of variety. The activities looked interesting, from local entertainment, to cultural happenings in the region. Residents are encouraged to participate in everything -- from outdoor outings to in-house events. The residents all looked well cared for and happy; we could see our aunt enjoying living here.
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Other Living Options

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  • independent-living Independent Living
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  • in-home-care In-Home Care