The director has been our nurse for many years. She always calls before she comes and is very thorough as she checks both my husband and myself. She always asks if we are on any new medicine and for any reactions. She records our doctor visits and the new medicines. When my husband became very sick, I called her and she came right away and checked him carefully. She gave me some recomendations to help him. That time she did not recommend going to the hospital, but the next time I had to call her she did have me take him to the hospital. She also calls the doctor to ask to have medicine renewed or for special services we need.