Brookdale Oakwell
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- 3360 Oakwell Court, San Antonio, TX 78218
- (210) 820-8744
- 4.3 ( 15 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Reviews
4.3
( 15 Reviews )
Kathleen
October 21, 2022
My dad will be moving into Brookdale Oakwell. It's a small community. Everyone we met, including office staff, were very friendly, very helpful, very warm, and just comfortable to talk to. He's moving into a studio, and we liked the configuration. It's very nice. The dining room is also lovely, and there's just a lot of light throughout the building. I guess the only thing that it lacked was the grounds have really been hit by the drought, and so it's a kind of concern.
Charles84
March 24, 2022
My husband was there for respite care. He was supposed to stay 3 weeks, at day 11 I took him home. He had lost 6 pounds and had a black eye. Originally he was supposed to be in memory care, but due to covid they kept him in assisted living. I was promised they would take good care of him. Every day I went there to sit with him because they left him unattended in the activity room in the evening. They administered his medications completely wrong, disregarded the directions on the containers. There was no explanation where he got the black eye. There was no report, nothing. Apparently NO ONE NOTICED IT!!!!
Darrell
December 05, 2021
The staff at Brookdale Oakwell is really good there. It's so welcoming. The only downfall was the price is a little higher than what I wanted it to be. Everything else in the facility looks nice. I can see that the residents look like they're happy to be there. The staff makes the biggest difference. It's a small facility, so there's not a whole lot of space. They had a library and a salon there.
Kenneth
August 07, 2021
We researched the staff ratio to resident ratio at Brookdale Oakwell, and it was about the poorest in San Antonio. We declined Brookdale for that reason. My mom us also very happy at home. What we choose was just slightly more than Brookdale. She has a live-in caretaker. The apartment layout at Brookdale was a bit better than the other place we toured, and it was a bit larger.
We checked into the staff and resident ratio, and it was pretty poor. I talked to a few of the residents, and they said they would call and someone would never show up. That concerned me quite a bit. It's a pretty facility and the rooms are nicer. We saw some people playing bingo and their dining hall.
Donna
June 21, 2021
Brookdale Oakwell was very nice. It was less expensive, which was nice, because they were running a 20 percent discount. It was older, it felt closed in to me, and it had an older smell to it, but the people were very nice, and it seemed like it was well run. The room they were going to give me needed new carpet, so seeing it as not yet clean was kind of a turnoff. The staff was very good, informative, and knowledgeable.
revierwer02102020
February 19, 2020
Our tour at Brookdale Oakwell was fine. They only have two apartment sizes, from inexpensive to very expensive, with nothing in-between. I only met one staff member. They provide transportation except on weekends; they have their own little bus. They take their residents to three or four places during the week if they want to go.
Doris
August 05, 2019
My mother is at Brookdale Oakwell. I'm very pleased with it, and it's very impressive. They've been very good, they've done everything they said they were going to do. Other friends who have family in different cities also with Brookdale have been pleased and thrilled. Everything has been great. The staff is courteous, and the food has been excellent. They come in and clean and take care of everything. The food presentation is great, the aroma, everything's very well prepared, and it's like going to a nice restaurant. They take them out on field trips, play games, puzzles, and bingo. I've walked in there different times of the day, and it's always been the same. They're very kind to people. There's nothing negative to say.
Paula
December 19, 2018
Brookdale Oakwell was a good community. The room was too small, which was a big factor. I liked the courtyard area. The place was off the road and in a quiet neighborhood.
Phoenix345037
September 30, 2016
I visited Brookdale. I liked the atmosphere, and the staff was friendly. Everything was fine with the tour and with the people there.
Andrea31
February 09, 2016
I did go to Brookdale Oakwell for my husband. They were very personable, and friendly. They seemed sincere. They asked a lot of questions on what we really need, and what I want for my husband. They showed me one room where somebody has been living, and it was nice. It had a restroom, and a TV. It was very nice.
CL1
February 09, 2016
Mom has been at Brookdale Oakwell for ten years. Nine years it was managed by another company before Brookdale took over, and that is the reason we left. Before Brookdale, things were well-managed, and the pricing was fair. After they took over, the prices went sky-high. The activities became less, and the food was never improved. The staff were okay. It’s the new management that is not good. The food became terrible.
Mrs C1
April 27, 2015
Brookdale was an OK place and looked fine. I didn’t have any negative comments about it at all. It was clean to me, and the staff was nice and accommodating. The rooms were fine and looked OK. I like the fact they changed the carpets out, and I like the idea that they had memory care.
Visitor5803
August 13, 2014
It was beautiful, but it was way too expensive. It was wonderful; I loved it. The rooms were a little smaller, but they were of adequate size. The staff seemed really friendly. It was just a beautiful place. The dining room was very nice.
Pamela14
September 26, 2013
Mom has been here for a week and so far so good. They have given my mom extra care. They have a lot of activities. They take the residents to the doctor's appointments. They also take them to Walmart and Target.
Diane33
August 11, 2013
I would love to place my husband here if he was eligible because they seemed to be very good, but they don't take patients who had feeding tubes on their stomach. But they seemed to be a very nice place to go. Their rooms were very nice and had kitchen facilities. Their dining room was in an average size. They had lots of activities. What I liked best about them was the fact that they seemed to know all their residents and they were able to personalize things. They seemed to really want to help them. I was impressed.
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