Do not go to this Nursing and Rehab or send a family member. Some of the employees are rude to the patients. My husband witnessed this rudeness. The therapists were very good at their job. That is the only good thing I saw ..

Aviod at all cost.Do not put loved ones in harms way.Dirty and staff are rude.they dont move patients or care for wounds.

the physical therapy staff and restorative nursing aids were all top notch. They truly cared about their patients and made a difference.

My Mother has been at this facility several times over the past 5 years. She is 89 years old. I would not think of her going anywhere else. She loves the long-term staff and they remember her at each visit. Due to her age and declining health she gets sick more often, goes to the hospital and then needs rehab. Ridgeview gets her all better and she returns to her assisted living. Love the staff, rehab program, the cleanliness of the building and location. It is across the street from the hospital-I don't see how it can get better than that. If there is an emergency she is minutes from assistance. I want others to know that this is a great place if you need rehab or assistance in the care of your elderly parents!

I had my mother at Ridgeview Rehab June and July 2016. I, as well as my mother were very satisfied with the care and therapy at Ridgeview. My mother was on hall 2 and just LOVED the staff. They were always so sweet and very helpful. I would like to say that the therapy staff is WONDERFUL!! They helped my mother walk again and my mother is doing so well at home now because of them. I would never take my mother anywhere else, I have told all my friends and family about Ridgeview and we will definitely return there in the future if need be. Thank you Ridgeview!!

My father was in this facility and the care was amazing. The whole staff was attentive and caring. The whole stay from beginning to end was smooth. I will tell all of my friends and family about our great experience with Ridgeview.

To call this a 'skilled nursing facility' is more than just a reach. My relative was admitted there and needed IV fluids. The nurses did not seem skilled enough to start a simple IV. The Director of Nurses and Administrator are both clueless and seemed to want to 'pass the buck' where asked the hard questions about my relative's care. They are understaffed, as are most facilities, but they are a for-profit facility accepting new patients when they can't take care of the ones they have

I was a resident at Ridgeview skilled Nursing in June 2015. I had a wonderful experience at all levels including nursing, therapy, administration and all other departments. I was unable to help myself when I was first admitted and by the time I was discharged home I could take care of myself again. Thank you so much to all the staff involved getting me back on my feet.

My mother was in Ridgeview "Rehabilitation and Skilled Nursing" in April and May of 2015. I put part of their name in quotes because very little of those words apply to any of the care my mother received. She received poor care from the great majority of the staff. She was supposed to be getting physical, occupational and speech therapy, however, the physical therapy, in particular, would not treat her if she complained of any problems. My mother had impaired thinking from her diagnosis and surgery and was unable to understand that therapy would be necessary to improve her condition and would often refuse it. The physical therapy staff would not make concentrated efforts to encourage, redirect and motivate her to participate. It seemed like they had no understanding that my mother was not able to make a sound judgment about her need for therapy to regain her abilities. When she would say no, they would make few attempts to get her to cooperate and then just leave her in the bed. One other very disturbing thing was that the physical therapy staff performing the daily care in the building was Physical Therapist Assistants (PTA) and not Physical Therapists (PT). I personally witnessed one PTA in particular represent herself as a Physical Therapist. I saw her make changes to my mother’s treatment plan and she evaluated my mother as if she was a Physical Therapist. I have personal knowledge that these particular actions were done in violation of her practice act with the State of Texas. I personally saw her state license certificate was expired and dated in 2013. I never saw a licensed PT the entire month that my mother was in Ridgeview. The PTA was the therapist that attended my mother’s first care plan meeting. The nursing staff appeared to be overworked at times and lazy at other times. Many times my mother would push the call button for assistance and she would wait for over an hour and still nobody would come. The light outside her door in the hall was on but it was ignored. This would happen at all hours of the day and night. The administrator and Director of Nurses appeared clueless about the problems and even when I told them about them, nothing was improved. It seemed like the lower level staff basically did not follow any orders to correct the situations or they were never actually told to do anything different to correct the problems. The facility doctor came into my mother's room a couple of days after she was admitted and told her that she was terminal. My mother told me that the doctor had told her that she was going to die. My mom had never, to that point, talked about funeral arrangements as all of our emphasis was on aggressive therapy and treatment. I found out later that this doctor has not even looked at her chart to find out the plan of care was for her to get aggressive rehab and treatment. This was very disappointing, as older people tend to believe anything a doctor says. It took many days to undo the damage this doctor did to her with just a few words. Other doctors who were managing her care would write specific orders for treatment or medications and the orders would be ignored and not implemented by the nursing staff. My mother actually declined in her physical and functional ability while on their "specialized rehab" care. She lost much of her ability to walk and transfer in and out of bed as well as her ability to dress independently. I personally came into the room several times and found her attempting to transfer out of bed by herself with no staff assistance and she was almost falling. Since we got her out of Ridgeview and back home with home health, she has done much better and regained much of her physical ability and functional ability. Although this facility LOOKS good when you first walk in, in my opinion, you need to avoid this nursing and rehab facility like the plague. I have spoken to members of the surrounding community and It has a bad reputation in the community, I found out after the fact, and is well known for its deficiencies and many problems. I would recommend that you not depend upon the State inspectors reports or their ratings as they are not accurately portraying the current state of the facility, in my opinion as a person who has seen the facility up close many, many times recently.