Independence Hill Retirement Resort Community
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- 20450 Huebner Rd, San Antonio, TX 78258
- (210) 591-0013
- 4.3 ( 23 reviews )
- Assisted Living and Independent Living
Related Costs
Description
About This Community
Join the other carefree independent seniors for an exclusive resort style living full of wonderful friendships and loads of fun. Select from an extensive variety of apartment home floor plans with all inclusive amenities and services.
It's the time in your life to enjoy and have fun!
Let us…
keep your home…
do the cooking…
maintain the pool and beautiful outside areas you enjoy.
Once you visit, you will notice what a friendly, happy place you have found. You will be welcomed with open arms as a member of the Independence Hill family and will wish you had come here sooner.
Living at Independence Hill will give you the time to focus on what’s important to you. Maybe it’s spending more time with your family or meeting your neighbors and nurturing new friendships.
Our full array of amenities and services are here so you don’t have to worry about the day to day chores like cooking, cleaning, and maintaining the house. You have the time and energy to focus on enjoying your retirement. At Independence Hill our mission statement is Caring to create a lifestyle that nurtures the spirit so we take great pride in having a warm, caring, and knowledgeable staff available to serve.
Assisted Living
Independence Hill Assisted Living in San Antonio is a privately owned and operated community, our goal is to give you the independence you want and deserve, while offering a level of assistance customized to your individual needs. The family-feel comes from the great friendships of neighbors and the caring staff that are honored to spend time with you in your home.
Enjoy a casually elegant environment, with sun-filled atriums surrounded by cozy suites. Services offered include gourmet meals, assistance with bathing, dressing and grooming, medication supervision, utilities and telephone, housekeeping, beauty/barber shop, transportation, emergency pull cords, and best of all an exciting social calendar that is sure to pique your interest.
For peace of mind, we guarantee your monthly rental rate will never increase.
As part of the Independence Hill Family we encourage our residents to spread their wings and live life to the fullest in a warm and friendly atmosphere.
Reviews
4.3
( 23 Reviews )
Janice
April 03, 2022
We toured Independence Hill Retirement Resort Community, and we liked that it had all different levels of care. They had individual homes up to full assisted care. And then they had what they called the cottages, which are like 4-plexes, and those were independent living also. They had the main building that was assisted living. Both the cottages and the assisted living provide your meals. They also provided a little golf cart shuttle to the main building for the people in the cottages. It was a beautiful area. The outside areas are just beautiful with lots of trees and nice grounds. They had a swimming pool, too.
The other thing is they don't raise their prices; hardly ever. They don't raise it regularly. It's still the same price as when we went two years ago.
The building was very nice, and the rooms were spacious. I've seen some that were maybe more modern, but I don't know if the services were any better. It's the people that make the place.
The staff was good. That was part of what made it so great. It Is kind of the one that we're holding as the standard for the ones that we're looking at now. They were excellent.
I didn't try the food, but we saw what they were serving. My dad has been there, and he and my mother had sampled a meal. And my dad's a big foodie.
Jolene
August 22, 2021
I went to Independence Hill Retirement Resort. I did like the program that they had, the daily activity program. The staff was friendly, I did like the activities, the lounge area and all that. The room size was pretty good, too. So they did have a lady that came in, and where they did their exercise, they had a ball exercise or some type of chair aerobics and that was pretty good. You have the flexibility to either attend or just watch the activities. The rooms are centered highly around that area, so you are a part of it, even if you're not participating in it. So, you can see what's going on. I like that. The staff is very informative. The grounds are beautiful. The only drawback is where we're located, it's not very diverse, my mom would feel out of place because she's probably the only African-American there.
5 koalas
July 17, 2021
I have been here over one and one half yrs.
When I first came things were fine but since Jan.2021 things have gone downhill. There has been a large turnover of employees. Many good ones have left. Those who remained are mostly very dedicated to the residents.New employees vary in ability and dedication. Before hiring, background checks need to be more thorough. Meals are very very poor in variety and quality. There is now a $300 monthly fine if you don’t use the medical program that is the one they now prefer for whatever reason. This was not the case when I first came but changed in Jan of this year??? With the insurance I have I was paying nothing but now since I’m taking the one they prefer I am paying over $100 per month or else must pay the $300.00 extra per month. Is that lawful? The focus seems to be on the outside grounds which are lovely and very well kept. There is a monthly meeting for concerns but each month many of the same concerns are voiced and the response is always “ We ‘re working on it” but nothing changes. There is one elevator and it broke down on Friday and may be fixed by Mon afternoon. There is concern by those living on the bottom floor as to how a resident can be transferred outdoors to an ambulance if needed which would normally come to the front which is on the top floor. The carpeting is so old and dirty that even after it is shampooed, it looks dirty within two days.Recently, there appears to have been a large exodus of residents. The same response of “they needed more care” is always given but in reality that has not always been the case. Families have transferred some to a different facility for other reasons. This is definitely not what it once was when privately owned. Something needs to improve before the state checks out some of the complaints.
Brett
My dad moved into Independence Hill a week ago. It's great. It's a good facility. They are taking good care of him. I like the level of care there. The staff members are great. The facility is very nice, and I feel comfortable with him being there. They keep an eye on him. They're always checking on him and they go above and beyond to try to help him. The location is good. He likes the food, too.
Carrie
May 25, 2018
My mom is first on the waiting list at Independence Hill. It's a very nice and very pleasant-looking community. The biggest thing for us is that the extra care is not a point system. There is an actual list of the additional care provided for this amount of money, so you know exactly what you're paying for. The point system is very one-sided because they won't tell you what those points are, what they mean, or what you get, and you could very easily go up to $1,500 a month without even knowing why, so this is much more transparent and upfront, and we like that. The staff members are very friendly, very helpful, knowledgeable, and very welcoming. They had my mother eat lunch there and meet the people. My mom likes their food, too. Also there are a lot of activities, like movies, craft, bingo, happy hour, and games. They would take a drive on Sunday to various locations in South Texas. They go to plays and concerts, Wal-Mart and Dollar Tree, grocery shopping, errands, and doctors' appointments. Their staff is very good at encouraging the residents to participate.
lsopher
September 26, 2017
My parents moved to Independence Hill over a year ago after searching numerous retirement properties. During their search, they fell in love with the friendly environment and comfortable surroundings of IH. The apartments are spacious, the food is great, the staff is amazing, and the activities are abundant. We had high expectations, and IH continues to meet and exceed those expectations. We are very appreciative to be a part of the IH community. Thank you!
Marie808831
March 29, 2017
I liked the location of Independence Hill because it was easy for me to find. The facility itself was a beautiful building with beautiful grounds. What they were offering were activities, your 3 meals, and short excursions to small towns in and around San Antonio. You just stand in front of the front desk, and the staff would snap to attention. I got to meet the young man who was out front -- Tommy -- and he would snap fingers for someone to come to the front and see what I needed done. In comparison with other facilities, it was complete the way it was.
Rachel256667
March 28, 2017
Independence Hill is great. The food is good, and they give you a lot of choices. I can't complain about anything. We have a lot of activities and a heated pool, library, beauty shop, and theater.
Debbie637010
February 01, 2017
We visited Independence Hill, but we didn’t choose it because it was too far from where I am located, and I need something where I could pop in easily. Apart from exercise, they had a ton of things to do, like card games, happy hours, and off-premises activities. Independence Hill has been around for a long time and looked like a great place. The staff was very informative, very professional, warm, and friendly. We saw a number of different rooms in independent living, assisted living, apartments, and townhomes. Their apartments are nice and clean and not brand new but very well kept. They were very homey and very warm. It wasn’t so contemporary like a lot of the places they’re building now, but I think that seniors don’t really appreciate the contemporary. They like it being warm and cozy. The atmosphere they had created was like a little neighborhood. I just did not like the buy-in. They didn’t have an option where you can just pay monthly. You had to pay a bunch of money upfront like a down payment. You get most of it back in the end but not all of it.
Lorraine002031
February 01, 2017
Independence Hill was a very nice place with a homey atmosphere, but I visited on a weekend and the parking got pretty heavy. I liked the woman in charge. I viewed living quarters that were very nice. The lady was good enough to show us the place, and everything she showed me was very nice. The location and the size was good, too. What I thought was ridiculous was that they wanted a $500 deposit for a dog. It’s a nice place, and I would consider it, but I would not pay a $500 deposit for a dog. I have had many friends who have used this facility, and I have never heard anybody complain about it.
Wendy800707
January 02, 2017
We like Independence Hill. My mother-in-law has been there for six years. I can’t say enough about it; it’s very vacation-like. You can have an independent house, be in the apartment complex, or in the buildings like she is. The restaurant has three meals a day, and housekeeping is wonderful. They have a swimming pool, movie theater, billiards, library, fitness room, and a salon.
RajamPBMHW
May 25, 2016
Independence Hill is the oldest established facility here. They've been here 12 years. Extremely good rooms, independent villas and apartments and they have assisted living as well. They have a beautiful club house and 2 swimming pools. They are quite a nice facility.
What I didn't like there is they expect you to pay full amount for the independent living, like let's say it's $300,000 then on top of that, you're paying a monthly fee of almost $3,000 or $4,000 so I don't like that at all.
They have contracted with tennis courts with one of the country clubs there. There is golf and you can rent a club house and have a big party if you want. The dining area is beautiful. Very good.
Happy Visitor14
January 13, 2016
I visited Independence Hill. It was very nice, but the expense was too much. The staff was very nice and very cordial. The facility was very clean, and the people were very caring. It was a nice place that was very geared toward people who need assistance and had all the appropriate things for them. I had a meal there that was quite good. The dining area was roomy, and the people seemed to know each other. They interacted, so it was a good social climate.
KWE
December 16, 2014
The decision to move my mother to assisted living was a difficult challenge for our family but can tell you I wish we would have made the decision a year earlier. My mother has thrived at Independence Hill Assisted Living. She regularly participates in crafts and activities that are cleverly designed for the residents! She also frequently attends resident excursions several times a month. However, the biggest compliment I can list for Independence Hill Assisted Living is that ALL the staff work to help my mother daily from the administration, to the dining room, to the care givers. I would rate them 5 stars in every category as I could not find a more caring and sincere staff.
rmbrad
December 08, 2014
Excellent facility with wonderful activities and superior staff. The care my relative receives is far beyond what I expected and hoped for. At 98, my relative is in need of extra care and I am confident that she is getting more than I am paying for.
Concerned friend12
May 22, 2014
My relative has been here over 6 years at assisted living and over the years the vibe of this place has really gone down hill almost right after they hired their new manager who has made it clear she does not personally care about her residents. If any of the residents had an issue the old manager would personally check in on the residents. This one not a chance. I have seen her slandering about residents and staff which is against healthcare privacy not to mention very unprofessional. I hope she gets reported. Better were the days when there was actually a manager who cared about her residents there.
Linda69676950
September 29, 2013
My mom and dad have just moved in a week ago to Independence Hill. We chose this facility for the price and location. Also when we visited it, we're very impressed with the staff and the facility. The facility itself is well kept and well maintained. The staff is very helpful and very nice. They have activities and amenities. They have swimming pool, 24-hour coffee shop, and medical personnel on staff. For activities, they have arts and crafts, games, cards, and outings. They also have very nice dining facility and some of the food is very good.
Visitor 1492
April 16, 2013
My dad lived in the assisted living facility of Independence Hill for four years. They were fabulous. I'd give them a five on any category, except for the food, which was probably a four. The meals were fine.
abesottedphoenix
May 08, 2012
The first thing that I noticed was that the facility is unfortunately aptly named. It's at the top of a hill, which is mystifying given the number of residents that have trouble moving about without a walker or a wheelchair.On the other hand, it looks quite cheerful from the outside. Inside, most of the walls are mint green. I suppose this is meant to be soothing, but it would drive me nuts. All of the other decor is not bad. Each resident has a little shelf near their door as well as a portrait. Most folks have a wreath or some sort of little decoration to make their place feel like home.Staff is very hit or miss. There were people that were friendly and helpful, and then there were people that were catty.The food is hit or miss, too. There was a tomato and lobster salad that looked like it was mostly mayonnaise. The steak looked tasty, as you would expect in Texas.They do have a lot of activities slated. There's a nice ratio of women to men. Some of the other places I've visited have a lot of women since women live longer.
VisitorForPeople
February 29, 2012
My experience at the Independence Hill Assisted Living facility was a very positive one. All of the staff and workers were very friendly and welcoming. All of them knew what they were doing and talking about. The location was very beautiful, peaceful, and clean. It seemed like the perfect place to go to. They provided great service to their members. They had a variety of options for food and did everything so they could meet personal needs of their residents. It is evident that the workers and staff truly care about their residents and employees. They also have a wide selection of amenities and activities to participate in. Some of these include resident style dining, room service, music room, swimming pool, libraries, art studio, and so much more. Independence Hill seems like a great place for residents to live in and enjoy. They can meet a lot of people and make friendships that will last them forever.
emrfd
November 04, 2011
Independence Hill is an older retirement community that's located close to the hospital (great for emergency purposes). They also have a resident help alarm/monitoring system for reporting falls or accidents that's placed by both the bed and bathroom. This is an excellent safety feature. The community is gated for additional security and has nice landscaping including walking trails, flower and veggie gardens, and a gazebo. They even have fish ponds and a large outdoor bird cage. And of course, they offer a variety of exercise classes with a heated pool and fitness center. Housing is decent with balconies or patios, and large closets. The assisted living section offers one bedroom units only. For residents who live independently, they offer one bedroom, two bedroom and stand-alone cottages. Assisted living care will provide medication monitoring (making sure residents are taking their prescribed medication) and can help with ordering additional medication. Free transportation is provided so residents can shop downtown and run errands. I would recommend Independence Hill to someone who needs assisted living care in a secure and gated community close to a hospital.
Sandy3
October 24, 2011
I visited Independence Hill Assisted Living Retirement Community in July 2011 with my widowed, 78 year old mother. Although she currently lives independently in her own home, which is about one mile from my personal residence, we were exploring the possibility of getting my mom into a community with folks closer to her own age. We made an appointment for a Sunday afternoon visit and were greeted, on time, by the representative working that day. She thoroughly explained the pricing for several different options available to us (apartments in the main building or cottages within the facility area) and took us on a tour. I remember what impressed me the most was the friendliness and openness of the residents there. They all said hello to my mom and told her how wonderful it was living at Independence Hill. We toured the dining area, recreational area and an available downstairs cottage. We were both thoroughly impressed, but had to sell my mom's house before we can make this type of commitment. As soon as it sells, we will be back!
Faithful1
May 26, 2011
Our grandmother has stayed at Independence Hill Retirement Community and Assisted Living in San Antonio for the last five years. She has had a fantastic time there and looks forward to living out the rest of her golden years at the facility. The service and staff at Independence Hill are of the highest caliber. At Independence Hill, the staff takes care of all the needs of grandmother, including meals, medication, bathing, and personal services. The food at the Hill is wonderful. When we visited grandmother last time, the staff prepared chicken, Texas BBQ beef brisket, and turkey. There is a walking trail at the facility so the seniors can get plenty of exercise without leaving the gates. Restaurants and shops are nearby, and it is also close to the interstate. I would recommend Independence Hill to anyone considering a place for their loved one.
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