NHC Place at Cool Springs

  • 211 Cool Springs Blvd, Franklin, TN 37067
  • (615) 778-6800
  • 4.2 ( 9 reviews )
  • Assisted Living and Nursing Homes

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Description

Reviews

4.2 ( 9 Reviews )
review users
Lisa Wilson
March 10, 2021
about NHC Cool Springs. My 82 year old dad went there for rehab after spinal fusion on his neck. Everyone was wonderful from the social workers, therapy, nurses, techs and dietary (awesome food!). He was treated with respect every day and had everything he needed to return safely home. If he ever needed these services again, we would not hesitate to use NHC!!
review users
Charles
March 22, 2018
NHC Place at Cool Springs was top-notch, like a hotel. We talked to the director of admissions, who was very pleasant and nice. They had activity rooms and recreation rooms. The dining rooms looked like restaurants.
review users
Jerry
We visited NHC Place at Cool Springs and we met one of the ladies there who was the director. We talked to her for a while and she gave us some information. She took us up on the floor and let us walk around and see what was going on. We got the chance to see the facility or the floor where she thought my mother might work. We got the pricing and that was about it. It looked very nice and it did look like they were having activities for the residents there. They were playing some games. The residents seemed to be satisfied, happy, and well taken care of. We saw one to two rooms and they were very nice.
review users
Barbara001568
No complaint with the staff, the facility, everything. The scenery is beautiful, and the place is spotless, very clean. All the staff from nurses to the administration couldn’t be better at NHC Place.
review users
KC160060
September 09, 2016
NHC Place at Cool Springs was probably one of the cleaner facilities I'd seen. The staff wasn't very well-trained, and there weren't enough nurses per patient, so there was a long wait time, unfortunately. My mother was actually at that facility. The food was fine. I don't think there was anything bad about the food.
review users
Dennis34
January 27, 2016
NHC is a big place, they have assisted living, memory care unit, and full time nursing. They can do X-ray and physical therapy there. It’s in a commercial area and the nearest hospital is around 10 miles away. They have a beauty salon. Everything was excellent. The rooms were of good size. I’ve been there many times and the meals are very good. They offer daily activities.
review users
Visitor104508250
January 15, 2015
NHC is adequate. My father-in-law was in the assisted living part, and they do not have the handicap sinks. The heating system was out for a month in his room. They finally got the heating system working, but it is a falling hazard. There are just little things that should be more up-to-date considering that they are a memory unit. I would have expected them to have handicap units. The nursing people were nice and everything. But I don't know if it's the management or something else that was lacking. The caregivers are really nice, but they can only do so much. The sanitation is very nice.
review users
Visitor70261750
June 10, 2014
My mom was at NHC Place, and that's a care facility. She was falling a lot, and I couldn't take care of her here at home, so we had to put up there. She had a double room up, and they prepared all of her meals, and she went to the dining room. She got good care. It's an older place, but it's clean; it doesn't smell. Everybody is friendly. The nurse is up and down your hallway, and they call you by name when you come in. They had a beauty shop in there, and they had bingo. They have someone there that fixes hair, and they do nails. They had different groups that came in and had music, and churches came and they sang for them. There was one man and his son who came and entertained at night. It was close to Christmas, but they had had a really nice meal that night and family was invited to come and share. They had a Santa Claus and everything was decorated, and so it was at Thanksgiving as well. They'll open the door at night, but during the day, they had some type of monitor thing on them so when they would get up to the door, the door would not unlock. I had been up there morning, noon, and late in the afternoon, and they locked the doors at night.
review users
Joseph12
May 11, 2013
I paid a visit at NHC Place at Cool Springs. It was a nice and clean facility, and the location was also convenient. I toured the dining area and the lady was cooperative and pleasant. The residents seemed happy there.
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