Brookdale Hixson
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- 4515 Hixson Pike, Hixson, TN 37343
- (423) 877-8771
- 4.2 ( 22 reviews )
- Assisted Living
Related Costs
Description
About This Community
Brookdale Hixson provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Reviews
4.2
( 22 Reviews )
Kay
I had an in-person tour of Brookdale Hixson. Mainly the staff and Shannon, who was the director there, she was great. The amenities were nice, and what we saw was nice. It was just mom needed more than just assisted living. She needed a memory care facility. The rooms were nice. It didn't have that nursing home feel to it. And the little outdoor area was nice. They have a courtyard with a little patio. There were grass, trees, and plants out there.
The dining area was nice and clean. It was kind of all one big/huge room with a little gathering/great room. And in the dining room, there was a little, I think, a fireplace was dividing it. So that kind of one big room, which was fine. It was kind of like a hotel lobby feel.
Lauren
October 02, 2021
We went to Brookdale Hixson. The staff was phenomenal, and I liked the actual facility itself. Also, I liked that it was a smaller community. Because it's an ALF and not the sort of like multitiered for my mom, I think that would be better for her. In other words, she could never get lost. The other facility is much bigger and more developed, but with this one, it's a little bit smaller, yet it's very similar to her facility like they have a dining room, they have activities, and they have their own room. In other words, it's a little bit smaller, which I think at this stage for her is better. Between the staff, the facility itself, and the size of the facility, those were the top things that stood out.
The staff gave me a sheet of their activities. They have activities. I met with the coordinator, and she seemed very involved. The room that my mom would be getting is a little bit different than what she has now, but it's fine for her. They were very nice. The staff showed me an empty room and a furnished room just so I would get an idea, and I thought that it would suit her needs. You could fit a queen-size bed, a chest drawer, a couple of recliners, a nightstand, and a nice closet. The bathroom was all well-organized. They had all the bars already installed, so it fits her needs. The dining area was fine. It looked nice. They had a bunch of square tables. People were eating there. It smelled wonderful. The staff knew each client, their likes, dislikes, and challenges. I could tell by what they were talking about that they were well acquainted with the residents. Everything looked to be in great shape and good order. It looked very nice. It was very welcoming and everything was clean.
CL
October 12, 2020
I visited Brookdale Hixson when I helped my mother move in first part of May, and the only other time I am there was when I dropped supplies at the front desk. The room she got was one bedroom, everything is in one room, and there is no wall separating any of the rooms. The food is okay. The staff is pretty reciprocal to her needs, and I don't have any major complaints about the staff. The structure of the building looks pretty safe.
Shrimp
September 28, 2018
Brookdale Hixson is awesome and my mother is living there. The rooms are very good. The staff is awesome. The food is very good and the dining area is nice and restaurant-style. They have therapy, exercise classes, bingo, and trivia. They have a very nice courtyard they can use.
Anonymous
August 21, 2017
Brookdale Hixson didn't feel that warm. I didn't care for the facility itself as much as I did in the other places. It felt kind of cold when I went in. It was big and a little bit cold where the dining room was. It wasn't really that great, but everybody was very nice. There weren't any kitchens.
Catherine515765
September 11, 2016
I had a very good impression overall with Brookdale. The staff was very thorough, knowledgeable, professional and very friendly. They answered all my questions. The rooms were adequate, and the dining room was clean and bright, and had easy access. I would recommend Brookdale.
Anne120268650
February 15, 2016
My mother was at Brookdale Hixson. It was OK; it was fine. My mother needed it at the time because she had just come out of a hospital. It was good. They did a good job. The rooms were small, though.
John84327250
May 31, 2015
Brookdale Hixson (Wellington Place of Hixson) was nice and clean. It was close enough to a bus line, but the rooms were pretty small. We had lunch there, and it was very nice. I wouldn’t say the food was outstanding, but it was good. The young lady that was the hostess was very nice. She took us in her office and talked to us there. I thought we’d be having dinner out with the clientele, but she had dinner served to us in her office which surprised me because we really wanted to give a little closer contact with the actual people living there. The other people were eating out in the dining room, so that made me feel like probably it was a special meal, not necessarily the one that the rest of the folks were enjoying.
Anonymous111697050
May 31, 2015
I like the location of Brookdale Hixson. The rooms were nice, but they were a little expensive. The staff was very helpful. They had activities like bingo, singing, exercises, and puzzles.
mitzi4150
March 30, 2015
I would recommend it to other families if their residents would not have dementia or Alzheimer's. It is a great facility if they don't have that. They are really not geared towards Alzheimer's and dementia. The nursing staff is great. We have been very pleased with Brookdale. It is very clean, very homelike, and has a caring staff.
Visitor103839350
March 27, 2015
I have found one, but they went way up in the price after three months, so I have to move her. My mom has been at Brookdale since December. A couple of weeks ago they called me, and I went in. They said that on the first of April it will go up a certain amount. I said she can't do that, and I can't afford to pay the difference. I know what my mom withdraws, and she doesn't withdraw that much money. So I said I will be moving her out before this month is over. She was in respite the whole time she was there. Mama loved them. It was great because she made lots of friends and she likes it there. As far as their meals and dining room, their patients that are there and some of the service, it was really nice. But the business people -- especially the existing director -- no.
Wanda21
January 29, 2015
Wellington Place is nice, and I really liked it. It is smaller, and it had a more homey feel to it. The way they had it laid it out, my mother might get lost in the hallways. All of the hallways will lead back to a central area. They have been very good to mom. They took excellent care of her. They have wonderful programs to keep them busy like physical therapy and things that she can do to stay on her feet. I like the people, and the food is good. I'm satisfied with it.
Visitor81906750
September 26, 2014
It felt like the Wellington Place was a warm atmosphere, very homey, and I felt that the care was good. The place is very clean and easy to get to. My mother's got a studio and I think it is very nice. She cannot see very well and I think the room is perfect for her since it is a larger studio. But she doesn't like the food. She does the exercises, goes to the music events, and she has gone on some of the outings. I think they need to cater more to having a heated burger on the side or something similar, so that if you didn't like what they were cooking, you could have something beside what they made.
Visitor81255350
March 26, 2014
If she was moving into a facility, Wellington Place could have been my choice. They only had 43 residents, so their resident counsel is everybody rather than a representative. The residents went out of their way to talk to me. It's also smaller and the set up is neat. The staff was really nice. They have a daughter's club, a support group. When you sit at the table, then you order from the menu. You don't need to plan a week ahead. But the rooms were pretty much standard, I think it doesn't have any differences than the others in terms of square feet, etc. I like this the best.
JoeT
December 19, 2013
My mother has been a resident her for several years. The new director is doing a great job. She has proved to be wise at replacing employees, most recently a new and talented cook...which is huge. I feel safe knowing Mom has a entire staff that is considerate and caring. Rare in this world.
Linda74645950
November 25, 2013
Wellington Place of Hixson was clean. I didn't detect any odor when I walked in. It was also secure. The lady I was visiting there had good things to say about it. She said that if she couldn't be at home, then that was a good place to be. I had only seen only one room and I would say that it was average in size.
Sylvia11
November 21, 2013
Everybody at Wellington Place was really nice. The lady that we talked to was very informative of everything. It was clean and well kept. However, price wise, it was just too expensive for what we were looking for. The rooms we saw didn't have a kitchen. They had a lot of things for the residents to do.
Visitor0807134
August 14, 2013
I'm living in an assisted living facility which is Welling Place of Hixson. I'd like a little bit more private time. I recommend that instead of opening the door, I'd rather have them knock first and be invited in. The food here is not good. They should offer more activities, I'm getting so bored.
Linda B1
July 10, 2012
Let's just say I was very nervous about letting my grandmother live by herself again after her health issues, but this place has made me feel great about the decision I made to let her live on her own. They are so friendly! I can't say that enough. They help her with whatever she needs and they contact me right away if need be, and it's very close to me, which makes me feel a lot better. The place is so nice and even I would enjoy living there. They seem to care about the people that live there because they try their hardest to make sure that the person is comfortable and happy. I was worried that she would get excited and move into this place then it would turn out terrible because I've heard stories about places and I didn't want that for her.. But they have proven that not all places are bad! I still wish she lived with me sometimes, but I'm happy because she's happy with her freedom and place to live!
martin6172
May 29, 2012
My grandfather stayed here. It was a very nice facility with many amnities. The staff were very helpful and the place was very clean. They have an events corrdinator and on one visit they had girl scouts come in to sing Christmas carols to the residents. They have a facilities room that is very nice forthe residents to view tv or gather for events.
dk77881
January 06, 2012
My Mother moved into Wellington Place about two months ago. I drove all the way from Savannah Georgia to visit her a few weeks after she moved in to see how she was doing and check the place out. When I first pulled in the parking lot I wasn't too impressed with the building as it seemed pretty old and out-dated. When I walked in I was immediately greeted by a friendly lady and directed towards my Mother's room. As I walked to the room I was acknowledged by almost every resident there and they were all so very polite. My mother's room was decently spacious, even though she took up a lot of that space with her large amount of furniture she wanted to hold on to. My mother talked about how nice the workers there are and how she had made so many friends. This made me so happy to hear as I was worried she wouldn't enjoy assisted living. She talked about how she loves getting her hair done from the hairdressers that work there and how she loves the food they offer. I could honestly tell she was appreciating the food due to the obvious amount of weight she had put on. She said she exercises a lot and goes on walks every day with her friend 'Susan'. Overall, I was very relieved to see how well-run the place was and how happy my Mother was. I would recommend Wellington Place to any others out there considering having one of their loved ones move into a assisted living facility.
dk7788
December 11, 2011
My Mother moved into Wellington Place about two months ago. I drove all the way from Savannah Georgia to visit her a few weeks after she moved in to see how she was doing and check the place out. When I first pulled in the parking lot I wasn't too impressed with the building as it seemed pretty old and out-dated. When I walked in I was immediately greeted by a friendly lady and directed towards my Mother's room. As I walked to the room I was acknowledged by almost every resident there and they were all so very polite. My mother's room was decently spacious, even though she took up a lot of that space with her large amount of furniture she wanted to hold on to. My mother talked about how nice the workers there are and how she had made so many friends. This made me so happy to hear as I was worried she wouldn't enjoy assisted living. She talked about how she loves getting her hair done from the hairdressers that work there and how she loves the food they offer. I could honestly tell she was appreciating the food due to the obvious amount of weight she had put on. She said she exercises a lot and goes on walks every day with her friend 'Susan'. Overall, I was very relieved to see how well-run the place was and how happy my Mother was. I would recommend Wellington Place to any others out there considering having one of their loved ones move into a assisted living facility.
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