American House Shallowford was not well kept. Holes in the walls where nails had been, not painted, carpet did not look clean. It was not somewhere that I would want to be. I thought I would like it, but I didn't. The rooms need some maintenance. The bathrooms, it looked like it had particle board. They didn't have cabinets in the bathroom. It had rough edges. It just was not very clean. It was chaotic. They had partitions at tables where only two people could sit at the table. Some of the tables didn't have chairs.

We went here and they were all really nice. We like all the people we met and the place seemed adequate, but we just don't want to make up our minds until we see some other places. They were all very helpful, and the facility is fairly nice. It's not exceptional, but it is plenty adequate. Of course, we were only there for a short time. We were actually there almost two hours that day, so it wasn't really a short time. We saw the rooms, and Bob was able to join in and play bingo with some of the group. We didn't see the menus or anything like that. It was just helpful to talk to the people who are running the place, and they seem really nice. They had various sizes of rooms. One was quite small but still adequate for one person if they didn't have a lot of stuff. They have a two-bedroom unit that was small, but it had two bedrooms, so if two people were friends or sisters or something like that, they could share. Each one would have his or her own little bedroom and they could share the unit, which would save them some money. They had the same size of unit with one bedroom, which made it a more spacious area. We actually like the one-bedroom where you had a little living-room area, a nice bathroom, a sink, and a refrigerator, but no cooking equipment because you don't need any; they furnish all the meals. They had a courtyard, and the maintenance crew were out there working when we were there, and they were washing the windows too. It's not a luxury place but it seemed adequate. The staff members were great.

We visited for my mother-in-law, and I would give it a high review for a good community feel. The amenities are not as nice, but we felt that that is because it is a little bit older and not as new. We got the feel that in terms of the community and the quality of care, it would have been a 5+. We were very impressed with the people that toured us and talked to us about the facility. Those who assisted us seemed to be the most knowledgeable and thoughtful about what we're going through and what we needed. The rooms were clean.

I toured here. I toured the dining room and the place where they were doing the activities because it was New Year's Eve. Overall, I would say that it was nice, it looked like it had a lot of different options and it seemed pleasant. I'd say it was a good tour. The staff was very good, the tour guide seemed very accommodating, she inquired about us personally and let me know a lot about the pricing. It was a good experience although there were a couple of other people that just were not professional. They kind of didn't treat me like I'm nobody but they didn't really have anything to do with the tour. It was a very nice facility as far as having some very nice outdoor area where people can walk, they have a courtyard for each section. It was a little dated-looking initially when I first walked in but as I looked around, it was clean and very nice. I got the chance to check on the menu. In fact, the guide made a special point to show it to me on the wall and explain to me about the food. There was also a menu on the pamphlet that she sent me home with but I have not tried the food.

I visited and the staff seemed to be fine, and the apartments were extremely small. The dining area looked nice, and just like a regular restaurant. I saw a theater room, but I wasn't that interested because of the small rooms.

We liked it because it was smaller, and all on one level. We were familiar with the reputation of the food, which was very good. The staff has been wonderful; they were wonderful before we move, and they were wonderful since.

It was a little bit older than the other place we visited. Their memory unit was also smaller. The staff that assisted us was very helpful, and we had a nice visit. There was a lot of interaction with the residents there. The dining area was really nice.

It is absolutely wonderful, and the people are really great. My mother is happy there. The staff is fantastic.

It has studio and apartment style accommodation. It was good, and the staff was excellent. And what I like the most was everything in one level.

We got my uncle and aunt in an assisted living and they are now in here. We chose this facility because they have larger rooms and they are all in one-floor. Their staff is good. They are very cordial, friendly and helpful. They offer plenty of activities there and my relatives can avail themselves whenever they can. My uncle is on oxygen 24/7, so he has a difficult time going anywhere, but his wife is going to lunch with some of the ladies there.

My aunt lives in this facility. I am happy with the care she is receiving, the staff is friendly and knows the names of each family member that visits. My aunt seems happy when I visit and she is always clean and alert. I can call and check on her at any time. My children like to visit during activity time. They enjoy playing the games with the residents. I recommend this facility but would suggest you get to know your loved ones caregivers and visit at different times of the day.