American House West Knoxville is conveniently located near West Town Mall, just off I-40 and I-75 and minutes from four major hospitals. Knoxville is host to many year-round events ranging from outdoor activities in Market Square to Lady Vol games at Neyland stadium. If you love the beauty and solitude of mountains, the Great Smoky Mountains National Park is a short drive away with stops along the way for fine dining and shopping in Gatlinburg and at the outlet malls in Pigeon Forge and Sevierville.
Accommodations and Services
American House West Knoxville is an assisted living and Alzheimer's Care community offering accommodations for those who may require assistance in their daily living activities. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. In addition, American House West Knoxville has a licensed Health Care Director on call 24 hours a day.
American House West Knoxville features a full sprinkler system and each apartment is equipped with an emergency call system that may be used whenever the need arises. In addition, all exterior doors may be locked so that a secure environment can be maintained.
Each apartment includes all meals and basic utilities as part of the monthly fee. Also, residents enjoy daily activities, private dining room for family and guests, library and sitting areas, bistro and billiard activity room, housekeeping services and many other amenities. Other services include a beauty/barber shop for a nominal fee.
The emphasis on activities is a main thrust of the service offerings. Social interaction is a vital part of overall good health and American House West Knoxville is committed to offering residents a full range of social, recreational and spiritual activities from which to choose. Scheduled transportation on the community van allows all residents to take advantage of travel activities.
Our Chronicles memory care program uses the Best Friends™ approach. This relationship-centered care is built around each individual’s life history, cultural heritage and current abilities and interests.
American House West Knoxville is truly a great place to live and work and is proud to be a part of the West Knoxville, Tennessee community.
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Reviews
4.2( 17 Reviews )
Terri
September 24, 2022
American House West Knoxville was a nice facility. I didn't see anything wrong with it. I think the price point was too high for us for my in-laws. The staff was very friendly. We saw the activity calendar and stuff like that. They had bingo, they had movie nights, and they take them out for trips like shopping. Those were the things we saw.
Betsy
During my tour with American House West Knoxville, I wasn't very impressed. The rooms and the facility were smaller. It didn't have as many amenities and the pricing was very similar to others I have visited. It was more outdated, and things weren't improved at all, it was kind of an older facility. The staff were very nice, and they showed me around the whole facility. But for the pricing, it didnt compare at all to the other facility we have chosen.
The rooms were just smaller, and they didn't have any built-in shelves or cabinets. They had activities and an activity schedule, a library, and a little activity room.
They should be updating everything, maybe providing more amenities if possible. The one room that I looked at was private. They were pretty decent on the cleanliness side. I only met one person on the staff, and she was very nice.
Lisa
July 18, 2022
I went to American House West Knoxville. We were not at all impressed with the facility. The facility was dirty. It's old, it's overpriced. It would not be someplace I would put a loved one. The staff was fine. The rating has to do mainly with the pricing. It's like New York City pricing. It's not West Knoxville pricing.
ReviewerFC04132022A
April 16, 2022
My friend is in American House West Knoxville. Honestly, I had to fuss and argue with them. They made a lot of promises when they tried to get us to sign, such as they told us that one room was going to be available and then the day that we were moving in, it was a different room. They told us that he didn't have to have carpet. He could have the vinyl planking put in because he's in a wheelchair and it's easier to move around, he's fairly young, and he's probably gonna be there for years.
They told us that he could have that planking and then the day we get there, I caught somebody in there cleaning dirty old carpet, and I said, "What are you doing?" She goes, "Well, someone's moving in here today." I said, "No, he's not." I went out there and threw a temper tantrum and told them that they tried to pull the bait-and-switch. I'm not very happy with their food there either. Other than that, I guess my friend is doing OK. Now that I threw a temper tantrum, I don't have any problems there. I just don't like to have to do that. He has a bedroom and a living room. His quarters are larger than most of the places that I visited. He has a kitchenette there, so he's able to have a microwave, a refrigerator, and things like that, so that's helpful to him.
Another thing that went wrong is that they said that they provided internet for everybody, that the wi-fi was free, and when we got in there, it was not. They said it was because he lived on the far corner, but when I plugged his computer on, I noticed all of the local accounts that were right next to him. That was another thing that they lied about. They said that you got free wi-fi, but the people are paying for their wi-fi. The salespeople did the bait-and-switch. I think all assisted living is ridiculously expensive. It's unbelievable how pricy it is.
Wally
My mom moved in, and it is fantastic. Their facility is wonderful. It has a hair salon, arts and crafts (that she loves to do), and lots of entertainment. My mother loves the food.
They are amazing. The personnel there is fantastic, very friendly, and very perceptive about what is needed. They are quick to respond when she calls them on the little clicker that they gave her. They have a physical therapy room, so they offer podiatry and physical therapy.
DW
January 31, 2020
My parents have moved in, and it's good so far. They're in the same unit, and my mother is getting her higher level of care. They're more cheerful than what they had before. Their apartment is nice, and we got everything set up. It's good sized and more than adequate for them. It's a 2-room unit with a living room, a bedroom, a bathroom, and a kitchenette area. Everyone was very nice. Nursing care is very timely in bringing their medications. They said the food is good. They are planning to do some updates, new carpet and things like that.
J.B.
December 28, 2018
My dad was in the assisted living. It was a very nice place and very comfortable for my dad, but he started falling and had to go into memory care. I wasn't crazy about the memory care part of their community. It seemed too gloomy and felt like it was in a basement. I didn't care for that. The assisted living level was very nice. They had lots of activities that kept him busy. The staff was great, everybody was very friendly and they seemed to have everything there for him. His room was a studio.
Jane580322
February 11, 2017
I liked it, it was a really nice, homey facility with nice programs. When I was there, they had a choir visiting upstairs, so they had taken a lot of residents upstairs. They had a veterans' wall, which was really nice. They took them on adventures.
Brenda463706
It was very good too, and it was also my top choice. It was very nice. They had people doing activities, people sitting outside, and a walkway. It was an older facility, but it was very clean.
Virginia744366
October 05, 2016
It had small rooms, and that’s the reason why I did not take it. The environment seemed to be alright. The staff was very nice; they take us around and showed us everything.
A Friend2
October 30, 2015
It was very impressive and very bright. Everybody is very friendly and very professional; my friend is very happy with it. The dining room is very nice. What impressed us was that everybody that was on staff wore an outfit that you knew that they were on staff; I noticed that very much in the dining room.
Jim100392950
December 30, 2014
My relative just moved in today. She got the largest room, and it was probably one of the nicest sized rooms that you could get anywhere. We went to the Thanksgiving feast, and we actually had dinner there tonight and the food was good. They do have a very full schedule, and there is a big calendar of events. The staff is excellent at all levels. What impressed me most is the friendliness of the staff and the residents.
grantluna
November 21, 2014
First class facility and staff.....every staff member is so friendly and helpful.
Visitor89108650
July 26, 2014
It was very nice and we liked it a lot. We needed an assisted living place, however, and not an independent living. The size of the rooms was very nice; it was very clean, neat, and tidy with very wide windows. They have just about everything you want in terms of activities. The staff was very nice.
Visitor86325350
June 19, 2014
I went and the staff was very informative and helpful. It's a very nice place, and I like that they keep everybody very active. The rooms were not as spacious as I thought they were going to be, though.
Pauline7
May 20, 2014
I am now living here, and I found them over the Internet. I chose this facility because they had the room I wanted and they allowed my pet. The facility is good. Their food is mediocre. None of them are really great, but it's all right. The people who work here are very excellent, and they give me good service.
NikkE
June 30, 2011
It is a lovely facility that really does focus on getting the residents up and about. They have so many activities planned on a daily basis that there is always something that will appeal to any resident. They have a great fenced in yard area in the back with lots of picnic tables that are a popular spot when it gets warm outside. The dining room is also really nice and actually makes you feel like you are dining out in a restaurant. Overall this facility is very good.
