My father is in NHC HealthCare Hendersonville. He had shared a room for a period of time and that person ended up leaving. They seem to be understaffed. Sometimes you don't get your call for the nurse or whatever; it takes a while for that to happen. All in all, I think it was very nice facility. The people there seemed to be nice, but it seemed like they're understaffed. I don't know if they are understaffed, if they have people taking care of different wings, or how they have that planned out. Sometimes when it's 20 to 30 minutes, you are late; sometimes it's excessive. When they are there, they're very helpful. They allow him to eat certain things that he likes to eat, even if they have a planned menu. If he wants a hamburger, chicken nuggets, or something like that and asks for that, they'll make it for him.

My mom is in rehab at NHC Hendersonville. I have mixed feelings about it because you really have to push them. The first week or two that she was in there, they were helping her as much as they should have been therapy-wise. They're very nice and very easy to talk to. However, you just have to keep pushing them to get real results, and that's the only problem I had with them there. Their facility is excellent, clean, and comfortable. There is one problem with the bathroom door: It is too heavy for the people who are in the facility. But other than that, it's really a very nice place.