If I had known the poor quality of care that my mother would receive in this facility, I would have made the decision to move her much sooner than we did. She lived in the senior living apartments for several years prior to needing more care and we didn't have any problem there, but had no need to deal with staff then. She was totally independent. After her move to assisted living at Echo Ridge, we soon realized that the care that she needed was not being given! I am Mom's power of attorney for health care, and paid very closer attention to her. I went every evening and rarely saw a staff member, and in the short amount of time she lived there, they hospitalized her 4 times! Told us that if we didn't come to take her to the hospital, they would be forced to call an ambulance. Two of those admissions were possibly valid, two were definitely not and were unnecessary. They have only 1 nurse, and the other staff are all nurses' aides or med. aides. The one nurse works daytime hours, and there is no medical staff other than this. This nurse was very contrary toward us, and made several calls to me telling me that I was not allowed to visit my mother after 7:00pm. The other staff members, including the administrator at the time told me that there were no visiting hours and I was welcome to visit any time I wanted to, but this nurse insisted that I not come after 7pm. My Mom stays up until midnight or after every night of the week and has for as long as I've know her (61 years). This is when she is lonely and this is when she asked me to visit her. My brother and I were also lied to by this nurse in a care conference where she was telling us that Mom's level of care was being raised with an associated $700/month increase in cost. When asked why, she told us that Mom was being discharged from the home health nurse because she was unable to meet any of their goals. The day prior to this, the home health nurse called me to tell me that Mom was being discharged from home health visits because she had met ALL of their goals! I confronted this nurse, asking her administrator to call the home health office and put the call on speaker so the 4 of us could all hear the same thing. The manager at the home health office pulled my Mom's chart and read from the chart exactly what she told me. I told them to remove those charges from my mother's statement and that this nurse was not to go near my mother for the remainder of the time she was there, and I would be actively searching for a new assisted living facility, which we found that same week, and moved her immediately! She has received excellent care and we have nothing but praise for the staff and the beautiful facility where she currently resides.