I cannot say enough nice things about the physical & occupational therapists at NHC. They worked so well with my mother & went above and beyond to both challenge her and to make her comfortable. My mother, who had been totally sedentary and immobile, started to actually enjoy exercise and moving around! One of the therapy assistants even took the time to massage my mother's swollen legs and feet, which made her feel cared for and really happy. The rest of the staff and the facility itself, however, were a problem. My mother was crammed into half of one small room, which she shared with a roommate, who lived in the other half. The quarters were very tight, which made it difficult to move around. There was not even a chair for a visitor to sit in. Mother complained that the bed was uncomfortable and the food was mediocre at best. Due to the lack of space, the wheelchairs for both her and her roommate had to be stored in the bathroom, and so anytime someone had to "go", it was a major ordeal to move the wheelchairs out, and by then there’d be a mess to clean. The nurses seemed overworked and stressed out, and it showed. LPN, Kim, had a harsh way about her, and the staff in general were slow to respond to call buttons and alerts. The social worker was awful, and the administrative staff was no help, either. We had some family issues and concerns about elder abuse/neglect in the home, and these people were no help in connecting us to the resources we needed. Thank goodness I was able to find, on my own, an ombudsman, who got us connected with adult protective services. Those were the people who helped us and who, ultimately, saved my mother from a truly terrible situation. I would not recommend NHC to anyone, ever. I'm generously giving "one star" in honor of the wonderful therapists; otherwise, NHC would get none.

I've been to The Palmettos of Parklane (NHC Healthcare). It was very spacious and had a very nice dining room and big activity room. The lady who toured me there was very nice and hospitable. Their rooms were more than adequate. It was a very nice facility. They had a calendar of all the different activities they had at different times.

This place is really bad and sad. i can see the caregivers or workers not doing they are supposed to be doing. the food is terrible. people act like they dont care about there jobs. when dhec comes in thats when people start doing there work. they dont have enough help so it takes a long time to get help.. i seen some people/ residents taking wrong medicine smh. they dont care about people at all smh. and sean is no good either he needs to leave the cook does.

The food was terrible. The cleaness of the place was allright. I can always here the chef yelling at his employees. evertime i come in there, there is always new people working in there. Kim is no help she says one thing but does the oppsosite i would not recommend this place to nobody.

Everything at NHC Healthcare was nice. We liked the facility. The rooms were of decent size, and the cafeteria was nice. We went and talked to the financial person, and the lady gave us a tour of the place. They seemed to know what they were doing. The dining area was nice. They had outside garden, and they had a couple of sun rooms. Activity wise, they had certain activities inside.

Palmetto’s was excellent. The sanitation and the food were fine. It also fits my budget. They had exercise and social trips. But I think they need to give some feedback to the family in a 24hr period and not several days for us to know our status there.

Mom moved to The Palmettos two months, and I’m very pleased with it. The surroundings are very nice. She had a private room with a nice bath. She is well taken care of. The food seems to be reasonable, and they have really nice people working there. The activities were nice. She played Bingo and did exercise.

I took a tour of this facility last year when we were looking for a facility for my grandmother. Overall, I have a positive review of the facility. The facility was very clean. My impression of the staff was positive. The staff seemed friendly and helpful. The rooms were made to accommodate two patients per room. The room was cozy and had a window. The dining area was a nice size. Something that I thought was cool was the physical therapy room. I thought it was nice that the patients could do their physical therapy on site. The grounds of the facility are very clean and well kept. They have a courtyard area that is very pretty and quiet. It looks like a great place to go and relax. Out of all of the facilities we toured, I thought this was one of the best. The price was somewhat reasonable.

I have been coming to NHC for over 2 years to visit the "Mother" of our church. I visit at different times on different days, therefore I can speak with conviction that this facility truly practices what their mission statement says. I am also a MSW and am aquainted with sub-standard facilities. NHC's rooms are spacious and sunny. The residents are clean and well cared for and there are numerous activities and church services throughout the week. There is an atrium with beautiful flowers and a waterfall and trees which are enclosed within the structure of the building. The staff are professional and sensitive to the needs of the residents and cooperative in keeping the family abreast of any changes in the resident's behavior and healthcare.