I've witnessed when a patient needs help getting off a low seated chair...the staff disappears.... letting the patient mess their pants then saying their incontinent.

This is the worst rehab center I have ever seen. It is the most unsanitary and disorganized facility, even the "nurse's" station was strewn with random papers piled all over every surface. It has a corporate culture, not caring for the needs of individuals. They had no documentation of any of our loved one's medical issues, no records came with him and we weren't notified that he had been brought there from Rhode Island Hospital. He suffers from cancer and neither RI Hospital nor Oak Hill provided him with his cancer medications for the 12 days he was there. Nor did they speak to his family or myself, his health care proxy. They did not ask about his history or his doctors. Instead they made appointments with totally different doctors, and when given his true medical team, they refused to communicate with them. He was brought to Oak Hill for physical therapy due to a fall. It was my understanding that he arrived on November 16 and did not receive any physical therapy until the 20th. On the 19th, I requested that he be released or brought to another facility and the director of social work, Alison, continued to ignore the request for five days until we were forced to remove him against medical advice. We are now moving g forward with competent healthcare. Do not under any circumstances let any of your loved ones be involved with this facility.

I am currently at Oak Hill Health and Rehabilitation Center. I would say the staff is helpful. The room I am in is semi-private with a shared bathroom.