My aunt has been a resident of Evergreen House Health Center. The facility is very nice. When she started in this place, she was in a big single bedroom, but now she's in a 2x4 bedroom. And for what I'm paying, it's very expensive. The TV situation she has is inadequate. Although her personal care is doing a good job, I'm having problems with the laundry being returned back to her room at a sensible time. It takes them two to three days to get the laundry back to her room. It's just been a little crazy having to call up and find out where her clothes are, because I have to go out and buy new nightgowns and pajamas. I'm not really too happy with that. The staff itself is kind of unfriendly. When you can walk in and if they look up and see you, they won't even greet you. As far as activities, she plays bingo probably as much as she can.

In 11/2020 during the COVID restrictions my mother had an accident and was hospitalized and released/ transferred to Evergreen House for short term rehab. She was there around 3 months before her passing. This was a difficult time for our family since we were not able to see her and she was a quad suffering from long term MS so communicating was a challenge. I want to publicly thank Evergreen and their whole team for the way they handled Mom's care and end of transition. From admission, to the constant communication with us, the care from the Doctor, Nurses, CNA's, Staff was wonderful. They helped improve our communication with Mom via ipads and video chats so we were able to see her progress and communicate with her daily. As the restrictions lifted we fortunately were able to be allowed in to see her face to face as her health turned for the worst. Mom and our family felt she was surrounded by truly caring people.

My mother was a patient at Evergreen. Top notch therapy department!

Wondering caring staff that are dedicated to their residents! I would recommend Evergreen House to my friends and family.

I would not recommend this facility. It was a horrible experience to go and visit my family member at Evergreen, and even more horrible to think they had to reside there. If I could have transported her to a different facility I would have, but unfortunately it was not my decision to make. Please do yourself a favor and look into a different nursing home even if the location is convenient. I am sorry for anyone who has no choice and has to use Evergreen. I can only hope they make drastic changes in time for your care.

Evergreen House Health Center was recommended by the ALF that my mother was living in before. They are very good. The staff is very good. I like it most because it is closest to my home.

Evergreen House was extremely well kept. They have an A+ rating. The rooms were great and there are always a lot of staff around. They have a lot of activities going on. I had rehab for my knee as an outpatient. The outpatient rehab was fantastic, the best that I've ever had in any facility. The rooms were bright, clean and neat. They have individual televisions. They had a listing on the wall showing how many CNAs and how many RNs and how many orderlies were on duty at all times. The dining room is very pleasant, bright, and the food was good and always red hot. The overall décor of the place looked like it had been redecorated lately. They had bingos, Wii, movies, there's always a party going on for something, whether it be Valentine's Day or St. Patrick's Day where the residents can be involved in. They go for walks, for trips, and they have a little mini bus that takes them to the drugstore and other places. The grounds are immaculate. The parking is very convenient. Everything is very well organized.

Evergreen House Health Center was a beautiful and lovely place. But I thought that my aunt did not need that kind of sevice yet.

I was troubled when I visited a close family member at this facility because of many things I saw that I felt were inappropriate. Unfortunately, the stench of urine greeted me every time I walked through the front door. It took a long time for the CNAs to respond to my family member's needs and requests. There were never enough staff members on hand. The nurses seemed unprofessional and rude. The living arrangements seems unpleasant and the staff is unfriendly. The facility does not look clean. The workers frequently could be seen and heard making and taking personal phone calls on their cellphones. Several residents confided in me that they did not like their caretakers. I would not recommend this facility to anyone in need of a nursing home.