After my 90 yr old mother fell and broke her hip, I chose Marion Manor based on an experience of a very close family friend. How miss guided was I. The comment of Greg is correct - not very fast on service; only seems to want to be on the computer versus patient care or interaction. I also agree that Meghan is a very rude and ignorant individual and if she had told me to shut up and let her finish they probably would have had to call the police on me. All the nurses aids were great - except the red-headed Brittany. For someone so uneducated she thought she could take it upon herself to change the tx plans of the Dr. and RN only to make the job easier on herself obviously and completely contradictory to the patients needs. I thought the goal of a short term facility - which the ignorant Meghan kept reminding us of - was to rehab a senior back to independent living. The worst part was when I brought the problem of the red headed Brittany to the attention of the three Nurse Directors. The next day the red headed Brittany ran around the dinning room bragging about how all three suprvs. thought the situation was laughable. Several members of other patients families heard all this and actually approached me about the red headed Brittany as they were able to identify the party (me) as the one who complained. Unbelievably bad behavior and even worse patient care. After my mother was in the facility two weeks she contracted Cdiff. I had actually noticed a problem and brought this to Greg's attn three days in a row before someone finally decided to do a test but by this time the explosive diarrhea was a nightmare. So Greg as well as the entire staff are not very attentive to patient needs or family concerns. To my dismay I found out my mother was actually one of several patients there that had Cdiff at that time. After this they tried to place my mother in a closet of a room that is actually used for TB patients i.e. no air circulation and windows bolted shut. A nun thought she was being Christian by offering a fan - to blow the hot stale air around the disgusting room. Again at 8:30pm on a Saturday night I had to become upset and a little loud before anyone would call the now off duty maintenance worker back in to put in a room AC unit because this closet/room was shut off to all facility ventilation. Another night my 90 yr old mother post op less than a mth from hip replacement surgery was allowed to sleep all night in a reclining chair. The LPN and the nurses aid claimed SHE would not get up. I later learned that when they came to check on her well after midnight she was already asleep in the chair and they did not wake her to move her. The LPN and aid went to great lengths to put blame on this 90 yr old patient. This episode with the chair actually caused my mother to have a set back in her rehab of about a week due to increased leg/hip pain from being left in the chair overnight which again brought the always ignorant Meghan to remind us that they are a short term facility and did not have a place for our mothers long term needs. Our mother never needed long term care. She needed good rehab to help her back to performing her independent ADL. When she was discharged to home it was with OT and PT. Because we liked the work the therapist did at Marian Manor my sister chose to have those therapist visit our mother at home. When they came to my sisters both the OT and PT admitted to us that our mother should of had another 10 days or at least one week of inpatient therapy at Marian Manor and Marian Manor could have certainly recommended this to my mothers personal health insurer and medicare for approval. I guess my bottom line is if you have a loved one in this or any other facility someone has to be on hand at all times or they will just stick the patient in a wheelchair or a closet and forget about them. Marian Manor is a dated facility but clean and well kept. there staff including the nuns and caregivers leave much to be desired. It is not just patient care that is important. These situations are very upsetting for family members. We don't need or appreciate attitude from those that should be providing care. I seriously question how Marian manor obtained a 5 star rating. In the future if anyone asks me about the facility I can promise my response will be very negative.

i had been in Marion Manor for a knee replacement... the staff there were not very attentive to my needs..had to wait way too long for the nurse Greg to give me a pain pill when it was way over do..the evening staff were not sufficient at all..my daughter came in 1 evening and all staff sitting on couches watching tv and on there phones..

Marian Manor Corporation was very clean and very nice. There weren't any odd smells or anything. It was very active, and the residents all seemed very happy. Most of the rooms were private. It was a little too big and on several different floors. I wasn’t sure that my mother would get around too well there because she is a little vision impaired, so that is why we opted out. It was a little pricier than some of them.

My mom stayed at Marion Manor for rehab the staff seem to be nice except for the social worker Megan Zofchhak she was rude every time she spoke with me. While talking to her, she would stop me and ask for her to finish first and then not giving me a chance to speak . Other then Megan the facility was nice and clean. I think that she should be reprimanded and learn how to speak properly to family members .

The rooms at Marian Manor Corporation are a little small. My patients both had private rooms that were a nice size for one person. There is room for the bed and any personal furnishings; my patient had a chair of his own there. The community is very clean and older but very well kept. There are senior staff members walking around, talking to the nurses, and offering to help. I think it’s a very well-run facility. There’s a day care in the building and kids visiting the residents.

My Mom was in Marian Manor for three weeks and I have to say that after a rocky start (didn't have a room, broken bed..) it turned out to be a great place. The nurses (especially Barb) and aides (Savannah) were just great with my Mom. They always checked on her and were so helpful and nice to her. While there, there was a death in the family and the Sisters, nurses and aides went above and beyond to help my Mom get through that difficult time. They made sure to help her get ready for the funeral. PT and OT were great and made her more confident with her walking.

My father, age 90, went to Marian Manor for short-term rehab after a 5-day hospital stay for pacemaker placement. Prior to the hospital stay he had been living at home with his wife. We chose this place due to proximity to his home, to make it easy for his wife to visit. My dad is hard of hearing, intelligent but has vascular dementia, and at the time had no mobility on his own. He was at this facility for a little less than 3 weeks. We were very disappointed with the experience and asked for him to be discharged earlier than recommended to finish his rehab at home, which turned out to be a good decision. At Marian Manor my father was basically ignored except for the times when he had a scheduled appointment for rehab. He sat for hours in his room with no social interaction. Although he was at the facility for rehab, and the specific therapists were competent, rehab was limited to only an hour or two per day and the rest of the regular staff had no time or inclination to help with the rehab process. The nursing staff did nothing to help him get back to "living at home status", that is no help going to the bathroom (just left him alone to go in his diaper), no bringing him to social activities, no turning on the TV or music for him, etc. All of the staff was very pleasant and accommodating, but if the patient is not a complainer they will be ignored!

The Rehab Staff was outstanding! RN's not so good but the Nursing Assistants/Aids were much better. Food was typical institutional type but there was always plenty of it. The facility was clean but the furniture was old. Beds, lamps and TVs didn't always work. Staffing seem adequate while I was there.