As with any facility, there are staff that are caring and compassionate, others not so and have no business working in this field. The RN that was on day duty was rude, impatient and had no contact with patients nor was she available to ask care questions. There were a plethora of mis-steps in my dad's care and no one seemed to care or take responsibility (wrong meds, wrong glasses, theft of my dad's personal belongings)...and this was a situation where family and care-givers visited EVERY day for 2 1/2 weeks. It proved to be a sad and frustrating experience. They are always understaffed and when an individual needs assistance it takes anywhere from 10 to 20 minutes for an aide to respond. I need to apologize to my dad that he was there as it was heartbreaking, but we needed to prepare our home for his return. The best day for us was the day we discharged him.

Do not, I repeat do not go here. My husband was here after a bout with a staph infection. He is 81. He is diabetic. We were told they do not test each day. This was important to do as it could show signs of infection returning. I had to make several phone calls before this was done. The day he entered I reminded them he was diabetic, but they were serving meals loaded with sugar and red velvet cake for dessert. We finally after again duress got to speak to the dietician(should have been the first day, not a week later) He could not sleep in their bed(others also complained) They gave him a recliner and he spent the entire time there trying to sleep in a recliner. How is one supposed to recover in here. Oh and dr do nothing. G saw him maybe once/twice for a pop in, ( so he could bill). I was there every day and never met this man, who is also dr of record on a couple other places. I purposely did not ca capitalize dr. he doesn't deserve the title. The service was awful and if he couldn't get to the john by himself, he would have bern in a mess many times. I am just happy he didn't get worse being there. Steer clear of this place at any cost. I am cslling my insurance company. They need to look into this place.

I was not safe here. Was a fall risk, had to get up by myself; needed constant hydration for condition, was not given; meds three + hours late. Admitted at 3:30 pm. Had intake assessment completed at 2 a.m. Understaffed, some incompetant. PT dept. excellent

my mother was in White Stone on the rehab floor ,she was there a week, she fell due to understaffed and 4 days later she died, they said I am so sorry but we are understaffed, please do not take a loved one there, I will never give good reviews

Whitestone Health Care Center was clean and the staff was friendly but they need to be more attentive. My Aunt had requested shower several times and she didn't get one.

The rehabilitate center in white stone is a very clean area and nice facility but they are under staffed and rude. My grandmother fell at their facility and had broken a few bones. A few days after my grandmother passed away. Now today I'm celebrating mother's day without her. Strongly do not recommend this place.

Visited there and almost accepted employment there. Brand new facility just getting started. Surroundings are elegant. A nice place to live and be near others of the same age group.