Non-working toilet for patient for 3+ weeks. COVID protocols not being followed. Medication found on the floor. Staffing issues. Long wait times when patients buzz. Bathing not completed as scheduled. Staff responsive to family requests. Patients need an advocate. Would not recommend this facility.

My wife is in Belle Haven Skilled Nursing & Rehabilitation Center in Quakertown. It's a skilled nursing home. The place seems nice and clean, and they're doing a good job. They're taking care of my wife the best that they can because she has dementia. It's awfully expensive as far as I'm concerned, but I guess all the homes are. The keyword is skilled, and my wife needs skilled nursing because she has a catheter in her. I haven't been in any other nursing homes, and this is the first time my wife was in one, but they're all trying to do their job and everyone's nice to her. She's under physical therapy and speech therapy too. Right now, I'm paying $360 a day. They told me that there are homes that are more expensive, so I guess they're more or less a median price one, because there are also homes that cost less.

Belle Haven had skilled dementia care so we chose this after my wife was discharged from the hospital. She's only been there two weeks. The facility has just been renovated. I liked that it was close by where I lived.

Belle Haven USED to be THE BEST nursing home until it was bought out by Guardian Care [in Sept 2012]. Since then it has become THE WORST nursing home ever. This weekend my mother was molested by another resident there. When learning more about the incident, I find that there was another incident 2 days prior by the same resident.......and nothing was DONE!!!! Please, if you care at all about your elders, do not place them into skilled care at this facility.