Do NOT put your loved one in Westgate Manor Care. My father was there for a month before we had him transferred out. I would not put my dog in this facility! I would not put my worst enemy in this facility! There is not one single compliment I can give this place. Management is horrific. Staff is horrific. We had so many problems with EVERYONE while my Father was there. No one listens to you. Your concerns or complaints are not addressed at all! As far as I'm concerned, this place should be shut down. Horrible experience. DO NOT PLACE YOUR LOVED ONES HERE!!!!!!!!!!!!!!!!!!!!!!!!

A family member of mine recently stayed at this facility and it was evident many of the employees did not have a care for the residents. Most of the nursing staff were resistant to feedback from family members. They were insistent they knew my family members baselines though they had only known her for a short period of time. When we would report something was wrong it was shrugged off and not taken seriously. Unfortunately, it took for discussion with hire management for "better" care. One of the nurses had the audacity to describe my families drive to be kept loop and concerns as "aggressive", rather than understanding our role as the advocates. When you are watching a family member’s health decline it is important for not only the patient to be supported but the family members feel supported. Having professional, empathetic, and competent staff at a facility such as this one is crucial for quality care. This facility lacks these qualities therefore I would not recommend utilizing Bethlehem Manor Care to anyone.

I visited my friend's mother in ManorCare. The staff was not attentive, the rooms were very small, and they only had two different rooms. The food was not very good, and the elevators were very difficult to navigate.