My mother and father were both residents of Sugar Creek Rest for a while. They were both in skilled nursing there. Our overall experience was not the best. The staff was good and the nursing care was OK, but the food was horrible, which is the reason my mother was taken out of there after five days. The buildings were beautiful. The grounds were very nice. It's like a farm-type setting. Unfortunately, there's a lot of secondary roads that you have to take to get to the place. It's probably about 10 miles off of the main road. It's very clean and very well kept up. My only complaints about the place were the heating wasn't that great in the patients' rooms and the food was terrible. They had a church there, a beauty salon, had activities director there, bingo, and stuff for them.

I went to Sugar Creek Rest to visit my grandma. The staff and all the services were excellent, and they had different activities for all the residents to participate in, and they were very attentive to her. They would take the residents on local bus trips where they had to sign up to go, and to their doctors appointments, or different hospitals. They also did puzzles, different crafts every week, like they make things out of little popsicle sticks, and coloring. They had a beauty salon, a chapel, a library, a snack store, a family room with different TVs, and fireplaces that you could sit in front of. It was very comfortable and welcoming. It felt like you were at home. They just renovated it last year or two years ago as well. The food was average though. They would offer her soups, different pastas, sandwiches, desserts, and my grandmother was a diabetic, so she had dietary restrictions, but they do have that. They offered coffee, juices, and water too. I believe, at certain times during the day, they had a soda fountain drink station, but I think because of COVID, they had to shut that down, and they had to give individual bottles of water or juices.

My Grandfather was a resident at this facility from 2003 until 2008. The facility itself is clean, and the rural surroundings are really a sight to behold. This is one of the cleanest and most beautiful facilities that I have ever seen, and the staff is generally a pleasure to get along with. They would allow us to plan special events for the residents at Christmas time each year. They were also accomodating in terms of allowing family members to bring in extra items for the residents such afs food and clothes. The only complaint I would have would be the actual location of the facility. It is located deep in the woods, and you have to travel on a narrow dirt road for several miles to get there. There are many turns you have to take, and the directions are confusing. The GPS does not always take you there. So in that regard, it is very private; almost too private and secluded. But overall it was a good experience, as my Grandfather was treated respectfully and comfortably in the last years of his life.