Independence Court of Quakertown

  • 1660 Park Avenue, Quakertown, PA 18951
  • (215) 538-7050
  • 3.7 ( 10 reviews )
  • Assisted Living

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Description

Reviews

3.7 ( 10 Reviews )
review users
Cindy
My mother has been in Independence Court of Quakertown for a while now. She loves that place, and she was so happy to come back. The best thing about it was the way she was greeted by all the staff. The only drawback for her (being high functioning) is they tend to fill a lot of beds (if they have to fill them) with people that are closer to Alzheimer's patients, so that can be irritating. Taking that out of the equation, she loves the activities and the staff. They bend over backwards to help her. We couldn't be happier with the place. I would recommend it to anyone. They try to keep Alzheimer's patients separated. Every once in a while, someone with dementia is yelling (like last night). Those things happen from time to time. The staff cares so much. It's like they're family to the patients. A lot of them call her Mom, and she loves that. They will go out of their way for her. She was sick, and one staff went out to get her cough syrup on two of her breaks. The first time she couldn't find the brand she wanted. On her next break, she went out again and finally found it for her. They just go above and beyond. She doesn't always like the food, but she's very happy with the activities. There may be too much bingo, but she deals with it. They have live music, which she loves. They have groups come in. They have things in the summer, like having dogs and horses come out. They always have something interesting. They have hat day and dress up, and she enjoys all of the activities. They have a salon, an outdoor front porch, and an outdoor patio in the back, which is very nice with tables and sun umbrellas. They have flowers outside. Mom got a flower, and they planted it for her outside. They really go above and beyond. She's very happy to be there.
review users
Billie
My husband didn't get assistance at Independence Court of Quakertown. He needed assistance with the shower, but he didn't get it. They didn't bother with him that much. I was the one that went in and helped him shower. I complained, but it didn't do any good. They said they didn't have enough staff, because of the pandemic so that's just the way it was. So, Independence Court of Quakertown was just not for my husband. He lived in a bedroom with his own bath. It's not an apartment, but it had its own closet. They had some therapists that would come in and work with him. Everything was on the same floor, but they had an elevator if they would go upstairs. They have program up there on the second floor on special occasions and entertainment. My husband didn't complain about the food. He ate and liked it. They were not just on top of things.
review users
Kathleen
August 12, 2022
My mom is in Independence Court of Quakertown Assisted Living. It's a very quaint facility, very cheerful, and it's maintained very well. It fits into the general neighborhood and setting. It's a nice place. The staff is very professional and very caring. They welcome family members, they're friendly, and they answer your questions, and they seem to do a very good job with, you know, their residents. They have all kinds of activities, the usual things, bingo and chair yoga, and movie nights. And then they have special activities where they bring in local people to play music for them. I had eaten there once, and it was fine. And she says it's good, and she has no complaints about the food.
review users
Klauder's
You all took such wonderful care of our Mom and us during our short time with you all. We will truly miss you, and consider you all as our extended family. Your place is a hidden gem in the heart of Quakertown. Everyone was always friendly and helpful during these hard times for us .We would HIGHLY recommend your facility to anyone.
review users
Blu1979
My mom was there for 5 days, M-F. First off, my mom is prone to UTIs. I told them that. They put her in a room designed for 1 person. It had 1 small closet, A half bath. They divided the closet in half and said this was Mother’s side and this was the roommate side. You know how women are with clothes. Do you think a half of a coat closet is enough? Well, what I am disappointed in is myself. I read that one review that a gentleman wrote where he and his wife were residents there, and after she died he wrote the review. He was spot on, correct, and I should have stayed away because of what he wrote. On the 5TH day, Friday, my mother was acting out of character. The director, assistant director? of admissions called me and said that Mom was acting out and this was not a good fit for her, that I needed to come get her. I was an hour away. I told them to call an ambulance. They told me it was Behaviorial, that no ambulance would come and get her. I said that that is not my mother. She is a quiet little person. Something is wrong. Call an ambulance. 3 times I told them to call an ambulance, that they were delaying care by making me drive to bring her to the ER. Nope. I drove to get Mom. I drove her to an ER where they had a dementia unit, because that is what they said I had to do. It was definitely medical and not Behaviorial. They made the decision and they are not doctors. Mom was hospitalized for. 14 days, with a full blown UTI. UTIs on seniors can make them do some crazy things. Needless to say, Mom did not return to this facility. She is at a beautiful one now, much better than this one. Their activities at Independence Court are boring. I went with Mom and I wondered how she would be entertained day in and day out in their one activity room , where all the residents seated takes up the entire space. You can’t do anything but sit there, like a plug. Where she is now there is a much larger activity room, two dining rooms, a bistro for coffee and drinks all day, warm bread from bread machines comes out at 2 pm for a snack. There are some nice things at Independence court, like the hairdresser is a peach, and happy hour is every day, beer and wine (Moms new place has a full bar) but when it comes to care and an emergency they proved to me what that gentleman said in his review was true, because it happened to us. Look around. Get the whole package, the best care and the best food and the best cleanliness! I forgot to say two things, many of the rooms reek of urine. Strong Urine smells indicate that it’s been there a while folks. Never, ever have I smelt anything at Moms new place except bleach and windex and I have been there 40 times! At Independence court it smacks you in the face, like a liter box that hasn’t been changed in weeks. Lastly, when I went in to talk with the assistant director at Independence Court, I sat on the blue couch,. My husband stood. He was the smart one! When I got up my pants were soaked in urine. I had to ride home on a bed wetting mat. People, do your homework. Don’t ignore the reviews. Why would we write them?
review users
wtaylor
October 09, 2019
My mom, aunt and uncle all live here. It has been a very good experience. The cost is reasonable and the staff that we have encountered are very friendly. Also, when we have needed assistance with the VA and other government forms, they have gone out of their way to help us with the paperwork. Thank you Suzanne for all of your help when we have questions or need assistance. There are plenty of activities to choose from including music programs, holiday events and church. They work hard to keep the building clean as well. The administrator, Ken, truly cares for the residents and his door is always open if you need him. We are very grateful that we found this place. By the way, their location is excellent for the hospital, doctors' offices, banks and the stores in Quakertown.
review users
Margy
We went to Independence Court of Quakertown. Be careful of the shared rooms. There are a lot of issues around them. It's very hard to pair up people well into their 70s, 80s, or 90s and have them get along. A lot of people go there because it's $2,500 a month, but that's for a shared room. A private room is $5,000 a month. I wasn't particularly fond of the staff. You had a couple of people that were really good, but a lot of people that weren't really good. There's not much to speak of in terms of the grounds. They're right off a highway. The location is great if you live within a 10-mile radius of Quakertown. The amenities weren't that great. I don't think it's a very good place.
review users
FH
October 06, 2017
My mother-in-law is living at Independence Court of Quakertown. The community is very nice. Everyone seems pleasant. The food is good. We haven't been up there for a little while, but I suppose it has been good. Everything seemed fine when we were there. We thought the living atmosphere was very nice. I thought the staff was very nice, too. They have an activities room and a nice outdoor area. It seems like they have lots of activities, but my mother-in-law is not interested in them.
review users
Dave766312
September 02, 2016
The administrator at Independence Court of Quakertown was a terrific guy. The downsid of the place was the independent care. Also, the people who needed service were all in the same area. It was like a big, happy family, but maybe not as happy as it could have been. There was an intermingling of all the different health issues. If they divided that up, I think it could be a little more conducive. The facility was expensive, too. I thought it was cool that they had a Happy Hour every day. It would take place right outside the administrator's office.
review users
ehp6737
November 17, 2011
My Grandmother has been a resident here for a little over a year now. Let me start by saying we were very hesitant to place her in a home, thus in someone else's care, but I have been satisfied so far. It's in a safe location and literally 1 minute from the nearest hospital. From what I've seen, the rooms and common areas are kept fairly clean and it seems to be a fairly active environment with activities always being offered. The food is above average what you might normally expect at a nursing home. There is one negative point that I would mention though. Some of their staff aren't very polite or attentive and seem like they generally just don't like their job. My family has already had a few specific instances that we felt necessary to bring to management's attention. They didn't seem very interested in solving the issues with specific staff, or that there even was an issue. But other than that, overall we've been pretty happy.
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