My mother was left alone for hours when she needed help. When a nurse finally came she cussed at her and told her she’d be last on her list for help. The doctor rarely visits patients…even when you tell them there is a problem! The last day she was there she couldn’t breathe— they wanted us to wait till the following day to see their doctor — I insisted she go to the ER— and at the ER I was told I saved my moms life by having her taken to hospital. I would never recommend taking someone here

This is the first nursing home I have been in that didn't have "that" smell. So clean, open, and friendly. The care our mom got was excellent. The staff, awesome. Over the years we have had more than our fair share of relatives needing the care of Twin Lakes. They treat the residences as family and do everything they can to make them feel "at home." Lots of hugs and love in this facility. And they are also good with family and visitors.

My pre-k class visits this facility each year. The director coordinates activities for the residents and involves the community as often as she can. We always go the week before Easter. The residents dye Easter eggs before we visit. All the residents who are able come outside, or are brought outside, to watch the children hunt Easter eggs. We sing songs for them. Some of the residents will hand out candy to the children. Lots of hugs and fun is had by both the children and the residents. The staff always has new games, craft activities, and outing for the residents. This Valentine's Day, they had a king and Queen competition where the staff, residents, and resident's families who visited could vote. The winners were so cute with their crowns and roses. This staff really goes out of their way to keep the residents active and make them feel at home.