Horrible, my dad had to go here for physical therapy and one of the worst experiences.

Not enough nurses to care for patients. They fall, they beg for help. Cry for water. Why all the care takers are on there phone's. Bed ate air mattress. No bar on the beds and patents are always falling out of there beds. The staff leaves there food on the table and walk away. Half of the paying adults are left to feed them self's. Never checked on by the staff. This is barbaric Facility Should be Closed Down. No Love, no compation, No Empathy.

My mother 82 yr old mother has been in shortterm care at Brandwine. Last night I received a callfrom her that the nurse refused to get her a bedpan or assist her to use toliet. She was forced to use a trashcan in her room. At 12 noon today..urine still on floor and ants crawling over it. This place is a horror show and most of the staff are monsters! No help from managers. Would like someone to explain how this is acceptable. Our elderly deserve do not deserve this type of treatment! If you are not going to accept my review please have the decency to direct me to someone who will hear whats going on.

My husband is in Brandywine Hall. It was a place where they had all of the services that he needed, and he needed a great deal of care. They're giving him very good care and he's also getting hospice care from another provider. Like with so many of these facilities, they are having problems maintaining staff because of COVID. There's a lot of extra things to do, but they're coping well. I think mostly there's not enough of them. His menu is limited because of his problems with eating. I would say that from a medical perspective, the food is fine. It's nourishing and that's good fun. Just from a general appeal perspective, it could be better, but I don't think that's important in his situation. They have a whole schedule of activities for the residents that are appropriate to the different capabilities that the residents have. My husband is not able to participate in many activities, but they're available. Their facilities are very clean and utilitarian. They could have more high appeal, I suppose, but they're not ugly and they're not old. It's shocking how expensive long-term care is anywhere. But I would say that compared to other places in Pennsylvania, particularly in the general area, I think that the cost is pretty much appropriate.

I took my father here for rehab after two weeks in the hospital. It looked nice from the outside, but when we got to his room I started to feel uncomfortable. But we unpacked his bag and the aid and my husband made his bed. It was a shared room and there was seemed like a very ill man in the other bed. There were soiled tissues all over the floor, but I figured maybe he had dropped them on his way to the shared bathroom. Dad wanted to use the shared bathroom, so I opened the door and looked in. There were soiled adult diapers on the floor, soiled clothing on the floor, bags of bottles on the sink. I called for housekeeping and found a common rest room in the hall that was clean for Dad to use. The aid ordered him a tray for dinner. Housekeeping came and we went across the hall to the common dining area, which food crumbs on the floor. At this point, I decided if they couldn't get housekeeping right, what else could happen. I decided we were not staying. I called for the nursing supervisor and asked if they had a social worker on staff. I packed up Dad's stuff, and we waited in the dining hall for the nursing supervisor, which took over an hour. When she finally arrived I told her we were leaving. No questions, I'm sure she knows how bad her facility is. We left and I took my Dad back to the hospital where he spent the night in the ER while I arranged private care for him at home for the next day. A nightmare. Don't take any one you love or even slightly care for to this hell hole.