My husband was admitted on a Monday for some short term rehabilitation with walking. The following Monday, he was dead. I couldn't visit because it was during the pandemic but I spoke with him on the phone several times a day. There were times he didn't sound well at all and he was confused. I reported this several times to the administration and I am aware of only one time that they checked on him. His main cause of death on his death certificate was pneumonia. How could they miss this? I assume by not paying attention.

We went through Kirkland Village. The rooms were nice and spacious. It's more like a studio room with a bathroom and refrigerator. It was clean and well-kept. The rest of the building was pretty. The residents seemed okay. I didn't see too many residents there, but the ones that I did see were fine, seemed happy and content. It was pretty quiet when I was there. There was something about the place that was good. The staff was very good and attentive. She answered a lot of questions, and she was very informative. They have too many hallways and not enough open spaces for socialization. They have the dining room. I mean, overall, it was nice.

My husband was at Kirkland Village. He got good care but it's very pricey. He was there for rehab. They were good; they treated him well. He was clean, and his room was always kept nice. I can't complain about anything there. The staff was friendly. They were good and they were professional. They had activities, but my husband didn't want to take part in any of them; he was in a wheelchair. I know one time I went to his room, and he wasn't there. When I went out to the nurse's station, they said, "Oh, he's around here somewhere in his wheelchair," and then I found him. He was way down at the other end of the hall. They're a little high end. I can't say that they're not worth it, but the staff where I'm sending him now work just as hard there as they do at Kirkland, and yet the cost is a lot less. I didn't feel that the care he received there was any better than the care that I know he's going to get at the other place.