Disgusting treatment during cv19, going against CDC suggestions. Wont let grandchildren say goodbye to their grandma, absolutely despicable treatment

I would rate this facility as mediocre, mostly due to the staff. I volunteered at this facility for one day, and found that the amenities and facilities were above average. They had a great living space, cafeteria with a piano, and large bedrooms for the clients. However, the staff hired did not take pride in their work and did not treat all the clients with respect. Meals were hurriedly fed into the clients mouths, baths were done quickly in bed, and clients were overall "just taken care of" and not truly cared for by the staff. I found it heartbreaking to think of these clients as family members, mothers, fathers, sisters, brothers, and not really cared about.

Prior to walking into the facility i noticed that they had designated smoking areas for residents that choose to smoke removing them from the main entrance thus creating a welcoming environment for family and friends. just around the corner from the main entrance is a lovely dining hall that serves a variety of food with a daily salad bar and access to one or two kinds of hot soup daily. The rooms, at least the one I visited was well kept and clean. It appeared my friend had all of her services she required being met while I was there including daily shower help, scheduled glucose level checks and dispensing of medications she can't administer her self. Overall I was pleased with the friendliness of the staff for what I saw of them, in essence it was a home away from home but better for my friend.