I have experienced and seen firsthand the extreme differences in what “assisted living” means to those paying for extra help and those who are suppose to be giving the help. Russellville has no problem providing pretty brochures with lots of promised services that they assure you will be available to you for an additional amount on top of your monthly rent. This amount starts at a high price and goes up from there. I have found they do not do much of anything as far as assisting you. They come in and are out the door often in under 3 mins. They don’t keep to your set schedule and always cut corners with whatever task they are doing. Examples: Coming to give you your meds. In the door-handing you a small paper cup with pills then leaving. No water so you can take them. No waiting to ensure you got them down. No going over what pills are in the cup. No conversation. Then you find a pill or two on your kitchen floor right under the cabinet they get your meds out of. Once a week coming in to clean but, not actually cleaning. Reusing the dirty pad on the bottom of your swiffer mop because they didn’t throw it out from last time and put a new one on - even tho you have boxes of them from Costco there to use. Making up your bed but not changing the sheets. So it looks nice but when you pull back the covers you find dirty sheets. Taking your laundry to wash and returning it unfolded. It goes on and on. I have seen friends of mine sit in their own filth for up to 8 hrs before they come to help them. They do not respond to your cries for help quickly. When you fall be prepared to stay on the floor for a very long time and know you will need to call over and over to ask for help. There is no one to complain to because they don’t care. It’s not their job - they flat out dismiss you - there is NO ACCOUNTABILITY with these people. They are great salesmen. Plz DO NOT trust them with the care of you or your loved one. They only want your money. Stay in independent living it’s fine but DO NOT move over to the East building. It’s a lie. They do not do what they are supposed to do. They do not advocate for you. They do not ensure your wellbeing or safety. You become invisible. They will take more money from you then not do their job. They will say you need more help and step you up a price level and still not do there job. It just keeps going. I have seen them force or work on families to convince them their loved one needs memory care when that’s not the case. This always happens if you complain to much or demand better care. Just because someone can’t make their own bed or needs help showering does not mean their mind is not there. It’s a physical limitation not a deficiency in mind. There is a difference unfortunately Russellville does not seem that way because if they did, they would do their job and people wouldn’t be forced to go into memory care they don’t need it. And once you go in, you never ever come out!

My mom will be moving into Russellville Park. We chose it because it felt like it had a very youthful feeling to it. It felt a little more luxurious than some of the other places we visited. The upkeep looks good so far, and no complaints. The dining area looks good. They have a gym, a soaking pool, a salon on-site, and transportation. They have a lot of common spaces and standard activities.

Russellville Park is expensive, but very nice. The staff was very helpful. The dining area was nice and had plenty of room. They have a bakery, theater, workout room, and a bar. It's the place to go if you can afford it.

Russellville Park was a beautiful place. It was very nice. The interior was modern, cozy, and clean; however, it was just too expensive for us, and they didn't have any availability. The person who took us around was great. She was kind, understanding, and supportive. The staff members were doing some kind of interactive quiz with the residents. Russellville Park is actually where I saw the most interactions with the residents. It's a great community, but it was very expensive.

Russellville Park was nice, but it was so huge. I thought it's located in a bad neighborhood because it's right off of 102nd, and it's a bad corner by the Max train. We could have bought a house where my mom could have her own property attached for $4,300 a month. We saw some of the menus, and we walked around the property. It was a nice place. I would give it a 5 rating, but for the whole overall package, I would give it a 1. For the price, where it's located, the size of place, for people in an assisted living, and the distance between one thing to the next to walk if you're handicapped or on a wheelchair are a lot.

Russellville Park was extremely welcoming, pleasant, and comfortable. Everybody looked very well cared for. All of the residents we saw there seemed to be very much at ease. The place was excellent.

I have been a resident at Russellville Park for only eight months, but felt compelled to write a review. I live in a one bedroom apartment with a full kitchen. My apartment has a large outdoor patio that overlooks a lovely garden area that has a welcoming and relaxing water feature. Even though the Max Station is across the street I never hear anything from inside my apartment. There are several restaurants, a coffee shop with fresh bakery items each day. The food is scrumptious. We can order off a menu, or partake in the daily special. I love the staff and most of the staff know you by name. We are allowed to have pets and I was relieved since I have a dashhound who think she is large and in charge! Ha. I visited several assisted living places in Portland and was so impressed that I reserved an apartment that day. There are just too many great things to mention them all. If you or your parents need a new home come join us and you will see the difference between renting an apartment or going home.

I looked at Russelville Park, and I didn’t like it because it was way too big. The people were nice, but it’s a huge complex, and my husband would get lost. The leasing agent was really very nice. The property looked like a big compound to me. There was no outside garden or things like that, they’ve got 2 buildings that are huge, and their restaurants were spread apart. It’s a huge facility. They have 187 units, and there’s nothing on the outside of it. It doesn’t have any appeal to me. They have a lot of activities, and they’ve got 2 or 3 buses to go to all different kinds of places, and they’ve got movies, Bingo, arts and crafts, and woodshop things.

The woman who gave us a tour at Russellville Park was fantastic. She was a walking encyclopedia and amazing. Mom did not like Russellville Park. For her, it was too big. You have to walk across the street to get to some of the facilities that she would be using. She has macular degeneration, so she doesn’t see well. That was too bad because there were two things we really like about this one: it had a pool and an in-house bank, which was good. I would still give it a 4; I think that it would work for people who don’t have sight issues.

Russelville Park was very nice. We liked their courtyard, the people on-staff were very knowledgeable, and everything that we were looking for, they had, like exercise facilities and restaurants, of which there were two serving cafeteria-style.

I visited Russellville Park. It was a fine, good experience. The staff and rooms were good. It was all nice. They had three differrent dining areas and let you choose where you want to eat, which impressed me. They give you a $300 allowance to eat and choose whatever you want for each meal.

I visited Russellville Park with my daughter. We did the tour, and saw the rooms; which were very nice, and very open. We saw the residents watching TV, and eating at the dining room; which looked clean and nice. The staff looked efficient. The sales manager was very helpful, and very friendly. I didn’t see any activities going on.

Russellville Park is excellent, warm, and friendly. I just really like the facility. It’s clean, well maintained, and the residents and the staff are all welcoming. The rooms are lovely. My father has a large two-bedroom, two-bathroom with a covered balcony. It’s very clean and very neat.

I chose it for the place, I love it for the people. I selected this handsome facility for my husband because it includes a gym, salon, cafe and restaurant, yet is not over-the-top expensive. But the best feature has turned out to be an amazing staff. Working in Memory Care requires special talents, and the managers, nurses, aides, housekeepers, and maintenance staff at Russellville all show skillful care and heartwarming concern for residents and their families. Bonus: Russellville is a stop on the light rail (MAX) line, so I - and my husband's guests - don't have to drive in rush hour traffic. Five stars, absolutely.

My mother has chosen Russellville Park for herself. Carrie -- who walked us through the community -- was very nice. My mother is now on a waiting list for a two bedroom apartment. The ones that we saw were very good with a full kitchen. The room we toured had a complete circle lock around so that you could close the bathroom from the bedroom. The guests could just then go in the bathroom from the other way. It also had a huge walk-in closet and pantry. We had also walked through their dining room, and it was wonderful. They had bus tours, bridges, swimming, and exercise classes as part of their activities. They just had a number of things, and my mother really liked the place.

We moved our mom into Russellville last Nov after an extensive analysis of several assisted living facilities. We are very satisfied with our decision. As expected, it has not been an easy transition from the family home of 55 yrs. However, the Russellville staff helped my shy mom adjust to her new environment with their attentive, respectful and responsive care. We have since added nursing services and have been happy with her care. The staff always has a smile for mom and acknowledge her by her first name. They will frequently take the time for a short conversation, keeping a watchful eye for ways they can make her day easier and more enjoyable. The food is good and when you have three meals a day in the same dining room, the quality of the meals is important. So is the cheerfulness of the dining staff. A friend of mom's moved from another independent living facility to Russellville because of the dining room's reputation. I recommend you put Russellville on your short list. The marketing staff will provide you with all the info you need to assess their facilities. I also suggest you talk with the staff and residents. You will find, as my mother has, that even though you can no longer live in the family home, Russellville can become your new home where you are treated like family.

Russelville court apartments are a disappointment to say the least.The building has been covered with plastic for months on end ( people are depressed with no remedy seen)...no one can give you an answer to anything they just refer you until you give up. The housekeepers are also little spies documenting anything and everything about your living habits...I could go on but if you love your loved one go some place else.

I remember visiting Russellville. The environment was pleasant, but I didn’t like the neighborhood. It was not in a very upgraded neighborhood and it didn’t feel warm. There were no trees, no vegetation, and no flowers. It was close to good transportation, but I wasn’t highly impressed.

The only very bad aspect of Russellville Park is their atrocious parking which they refuse to remedy or even discuss.

They have provided an excellent high degree of care and service for my wife the past 2 years. The training of staff I'm sure is the most demanding to be able to provide the best service for it's residents..they have been able to do this..