At Emerald Care Center Tulsa, as far as the care that my sister got and the employees, they were super great. She loved them and they loved her, and it was bittersweet for her to leave there. But their rooms were very, very small. Four people were sharing a bathroom with no shower. She had to take a shower in a public area that she hated. My sister was there for two years. Everything got shut down during COVID. Before that happened, they had bingo, they had people coming in to do music for them, they would take them outside in the fresh air. During the time that they have shut down for Covid, every so often they'd have us decorate our cars and come driving through there with the people sitting outside so they can see the parade, which they thoroughly enjoyed. The care that she got was super, but the facility leaves something to be desired. The room was so small, and she had to share the bathroom with four people. Her roommate couldn't control her bladder well, and so she always left a mess in there. We would call them, and they would come to clean it up, but it was just a hassle to her. They did have very good meals.

I do not recommend this facility. My father was in there for rehab from a stroke. WHEN the staff provided any services it was done without any regard or care for the paitent. The staff would disregard our requests for any type of timely follow up by saying "we are understaffed". We observed several instances where my father was left with a dirty diaper for 5+ hours with no one checking in on him, and requests for them to come take care of it went unheeded. They did not even change his gown or sheets over a 5 day period.

A few of the staff were decent. Others would not care to her needs. Our family had to take shifts with her during the day. If we were not there we would come into her crying because she had wet herself.