Senior Living community - Baptist Village of Broken Arrow

Bev

Baptist Village of Broken Arrow only has about 20 beds. What we really liked about the facility was it was really open. Most of the facilities that we looked at were like motels where the hallways are long and they have handrails along the halls. My mom is in the position where it's kind of hard for her to walk, and Baptist has ten rooms on each side of the facility, so once she walks out of each room, it's all open. There are no long hallways for her to walk, each section has a common area with a couch and TV. They have their own dining area in that section too and it's basically all open. There are other parts of the facility that you can go to, they do have other common areas. They have a safe room, which we were interested in. It was just more of a home-type atmosphere. My mom toured the facility and felt like that, since everything was all open, she didn't have to walk very far to get to the lunchroom, and so on. It was just a better setup for her. We visited the assisted living but they do have another section on the other side which is their memory care. If my mom gets in the position where she needs to go into a nursing home type situation, she could just transition from assisted living over to memory care, which is basically like a nursing home also. It was very clean and the staff was very loving. Each section of the assisted part has its own nurse. Everybody was very personable, even the dining staff, and just basically everybody we met. They provided us lunch when we were there. Compared to where she's at right now, the food was wonderful.

L.R.

May 07, 2020

My mother was in Baptist Village of Broken Arrow. They had exercises, a big TV, it was interactive, and they sang songs on Sundays. It was a lot nicer than the other place, and the food there was fantastic; it was a good place to eat. The staff was caring and good. They had therapy dogs come in once a week, they played dominoes, they had balloons, they had puzzles, and they had a craft almost every day. They sang a lot.

Patti

July 24, 2019

Baptist Village of Broken Arrow is very clean, a nice size, and doesn't have a lot of residents, so the ratio to the caregivers or the nurses is very good. The staff is providing everything we need, and they're wonderful. We really like them. They do music and games. The dining area is very nice, and it's just a few feet from Dad's room. I looked at a couple others in the area that were larger and had a lot more people, but this one has neighborhood or areas, and they only have 10 to 12 people with the nurse and the caregiver.

JF177324

April 14, 2017

We really liked Baptist Village - Broken Arrow. It was a nice place, not quite as expensive as the others, and they have really good care. People looked neat, and the building was nice. They have a minister that stays there, and they have church services, Bible studies, and different things. They have activities for the residents. Their food is good, and the meals don’t cost very much. It was very nice and very clean, and the people were very pleasant.

BJMQTRR

Baptist Village of Broken Arrow had all of the right ingredients you want in a place, but their communication with the residents and their families was terrible. They often yelled at Alzheimer's patients, which is unnerving for all of us. My mom ended up hating it so much that she opted out. They did not do a good job at keeping the nurses informed about her medication. Mom stayed there for two months. Their accommodations were beautiful and laid out perfectly and intimately. The problem lied in the director, the nurses, and the personnel. It was such a bad experience. The food was always well done and the whole place was always very clean. It was just simply a group of task-oriented workers who were all about keeping the place clean but not caring about the residents. The person in charge of recreation did an excellent job. She was very involved with the residents, had good rapport with them, and had a nice variety of activities to offer.

Anonymous113117750

October 27, 2015

My mom is in the memory care department of Baptist Village. It was very nice. Once we got back into the unit where the latch doors were, there was a disease-like odor, but I am just very sensitive to that since I'm a nurse. When you walk through the door and smell an odor, it is not pleasant. I know when you are back there all the time, it is not as apparent to you as when someone walks in off the street. It was around that time -- around 10:00 -- that they probably had just made their rounds and got everybody to bed and all that. When people are incontinent and you just throw their Depends in the trash, it tends to permeate the air. I don't know their disposal system, and I don’t know if somebody had just been incontinent there in the living area or know what the circumstances were, but they need to figure out how to remedy that because it was the first thing I noticed. Her room was nice. I was impressed with it, and she seems happy.

Otis S

August 07, 2015

Beautiful Place. Wonderful areas to keep the patients. Rooms are in need of some work. Plumbing doesn't work always. TV situation is pitiful. You would need a degree to turn the TV on. These are Memory Care patients. They can't work the TV or Thermostat. Then there is the staff. Some are very, very good. They are few and far between. Most workers are there for the pay check and it's obvious they don't want to care of help you loved one in this facility. It is simply a cash cow for the baptist village organization. The care here is abysmal. Great place to visit, but don't leave your loved one here.

Barney Fife

This facility may lead you to believe your loved-one will be taken care of as they gradually deteriorate from Memory Loss Dementia. We have had issue after issue with cleanliness of room, bathing of the patient, refusal to take medications, refusal to change clothes. The do not have staff to take care of your loved-one. Instead, they take the easy way out and chart that med was refused, or bath was refused, etc. The awful smell in our loved-ones bathroom was disgusting. When we asked staff about it, they stated that they were told to get out of room. So they haven't cleaned it in weeks, maybe months. When they decided they could no longer care for our loved-one, they gave us less than 12 hours to get her moved or they were kicking her out onto the curb. We were out of the country on a trip and had to make all arrangements via telephone and email. When we moved her things out of the "apartment" we were appalled at the filth in the room. For $6,000 to $7,000 a month don't expect them to care for your loved-one.

Diane32

July 30, 2013

I found Baptist Village of Broken Arrow through the internet. I went through several facilities that we like but this one has everything that we were wanting. We could also bring family in because this one is closest to our house. I really like this place for my mom. It is clean, very well-kept and nice. They also have a big shelter room that if you have bad weather like tornadoes, they could bring people into that. They are very knowledgeable about everything. This is also a Christian-based community. There is just a lot that I like about this facility. I think the staff is excellent. They have a nice dining room that has long tables where everybody sat together. They didn't have assigned seating arrangements, instead they would just let them sit next to people that they go along with. I did try to eat there and the food is good. My mother loves the food. She thinks that everything that they have everyday is good. I think they really did well with their menus.

Lynn15

July 25, 2013

The staff seemed professional and caring.

Nurturing

June 21, 2012

It is hard to put your parent into an assisted living facility, but the staff at Baptist Village made this transition for my mom much easier. My mother has dementia and I knew I had to get her some full time help. One visit to Baptist Village set my mind at ease. They have a wonderful staff. They treat the people there with kindness and do everything they can to make them feel good about being there. My mom has been there almost two years now and has madebthe transition remarkedly well. And, from all my visits, i know know i made the right choice. Great food, great staff, great place, great peace of mind for me.