1) The call buttons only light up a light above there door. So no way to tell them what you need or if you need immediate assistance. You could lie there for a while before anyone see the light and comes to you. 2) My sister had lost her dentures before she went in & they fed her a regular diet. She would eat mashed potatoes or pudding. No one evidently charted her tray or it would have shown she was not eating. No other nutrients such as Ensure or broth were give to her. 3) Her condition was worsening & I had to ask ..really demand that she have blood test done. Right after she went into a high level ammonia level coma. Doctors come in before patients are awake & do a walk through. After ER here we had her transported to Ohio State where the Doctor stated she was suffering from malnutrition and that her condition was not being monitored or they would have increased her medicine to prevent the coma. 4) Place looks nice & is clean...but the medical care is horrible. My sister was there for rehabilitation & dies withing a few weeks of leaving there.