My father was a resident at Independence Village. The process of moving in and familiarization was handled very professionally and efficiently. The entire staff, from the Executive Director down to the handyman, were friendly, caring and responsive to the needs of my father and other members of my family. In particular, the facility was very flexible in terms of meeting my father’s care needs. The food was excellent and the facility was always sparkling. Having worked in healthcare myself, I was very familiar with the wide range of quality in various facilities; I would rate Independence Village near the very top.

Clean and updated facility. Staff is friendly and courteous to residents and visitors. The rooms are welcoming and provide a good atmosphere for family.

The best part about Independence Village is the people. The staff and caregivers are top-notch and they really do care. My mother has been there for five years, starting on the independent side and then moving to the assisted side two years ago. They offer a wide range of services to accommodate her as she needs more help. The apartments aren't huge, but they're well-appointed and comfortable, and the food is very good. My mom isn't a real "joiner" but there are tons of activities and events planned every week, and they do a great job at the holidays, Mother's Day, etc. My mother has been very happy at IV and I would definitely recommend it!

The Staff and Directors have been very pleasant and helpful in all situations. Our relative has been treated very well. When we have needed to pick her up for an appointment; they have her ready in plenty of time. The rooms are kept clean, spacious and welcoming. Although she does not participate in most activities; I am notified of when they are being held. We are quickly notified of any changes in her health.

Just a great place for our dad. The staff is extremely helpful, understanding and kind. They have lots of great activities that he really enjoys. I would highly recommend Independence Village to anyone looking for an assisted living facility !!

We looked at a number of facilities when considering a new home for Mom. The first thing that struck us about Independence Village was how staff immediately began calling Mom by her her first name and introduced other staff to her so they could use her name, too. And that was before we even signed on! The apartments are more than adequate. The staff are helpful and responsive to requests. In addition, they are amazingly gracious in the face of residents' criticism or complaints. At least in Mom's case, she was the one who forgot or didn't understand, yet, the staff kindly listened and worked to resolve the issue. In our case, Mom was willing to move. Even so, the first weeks we wondered if she would manage to adjust. It didn't seem to be working. The director encouraged us saying that it often takes 4-6 weeks for a new resident to settle in. Sure enough, Mom passed through that initial unsettled-ness and is a very happy camper now. I could go on! One more winning point. One day I picked Mom up early for a doctor's appointment. Staff noticed that she didn't come out for the continental breakfast which was her normal routine. They didn't see her at exercise class which she usually attends. And, late morning, the receptionist called Mom to see if she was OK! Wow! That really made my husband and I feel like Mom is in a place where people genuinely care about each resident and try to keep an eye out for each one. We heartily recommend Independence Village.

Independence Village is newer, and the rooms are bigger, but it's very expensive. It was way too much money. The staff member was nice, described a little bit what was going own, but I didn't see a facility for rehab. The room was basically a studio layout with one bed, a walk-in closet, and shower.

My daughter was a resident at Independence Village of Aurora, but she passed two weeks ago. The place was beautiful. They had nicely appointed one-bedroom apartments with a spacious living room, kitchen, bedroom, and large bathroom. She was well taken care of. The nurses and all of the staff were very conscientious and caring people. The location was convenient, and the grounds were beautiful.

Independence Village was clean and very new. The people that we met with were very informative, but what impressed me the most was how the staff engaged with the residents. They had activities away from the site that they can participate in, plus social hours, bridge, and cards. They had ambulatory service available and their own bus. They served all meals. We had an overall great impression of it.

Independence Village of Aurora was OK, but expensive and it was not updated as we have seen like in other places. It was nice that everybody had their own apartments and there’s more space, but there was less interaction. It was more like an apartment building for old people. The staff was good and helpful. Their amenities were nice, but the main area needs updating.

I have visited this facility and find it very impressive. The staff are very friendly and caring. The facility is clean, fresh and inviting. Activities are ongoing all the time. My friend is so happy, all of her needs are taken care of, she has made friends and she just glows with health and contentment! That itself is a testimonial to how well this facility is run.

Independence Village was OK. It wasn't quite as homey, but it's a newer facility, and it was very nice and clean. I just met with the marketing lady, and she was very friendly and helpful. It seemed OK, but it just wasn't what I was looking for, for my aunt. The rooms were small, but nice. I was there for an hour, looked at a room, and talked to the lady, and it was definitely not what I wanted.

Moving my father out of my home where I cared for him was frighting. When we came in for a tour, we fell in love. During the tour staff members walked by and made a point to say hello. Every person we seen during the tour had a smile on their faces. It didn't stop there, my father and I decided this was the place for him. When he moved in, wach department welcomed him and explained their departments and what they would help him with. He has made several new friends. He always says how if he suggests something to the upper management they always take it into consideration and acts upon it. He has had great experience with all the staff. This was a great decision we made. He is so happy living there.