The Winfield at Richmond Heights
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- 261 Richmond Road, Richmond Heights, OH 44143
- (216) 289-9800
- 4.5 ( 6 reviews )
- Assisted Living and Independent Living
Related Costs
Description
About This Community
The Winfield at Richmond Heights offers Independent Living and Assisted Living in Richmond Heights, Ohio. The community's thoughtfully designed floor plans strike a perfect balance between safety and comfort.
Reviews
4.5
( 6 Reviews )
famik
April 16, 2021
My mom was left in her chair for twelve hours no one changed her diaper all day. She has a bed sore on her lower back and she needs to be put in bed every few hours. They forget to give her medication at least three or four times a week. The emploees have long fingernails I can't believe they have not scratched my mom. I would not recommend this place to anyone. It is horrible and only a few employees care about the residents.
Paul
November 24, 2018
The Waterford at Richmond Heights was the finest facility I toured. The staff was very hospitable to me as a visitor, and polite. What I observed with the care of their patients was very high level. Even without extensive cleaning, I thought the rooms were in very good condition. I was impressed.
Marvetta
January 15, 2017
The Waterford was a beautiful, pleasant facility. Everything looked beautiful and smelled good. It was wonderful. It seemed like the staff was very involved and all the residents looked happy and engaged. They had activities, like exercise class. The food looked good.
Visitor112042950
September 07, 2015
We went to The Waterford. Everything there was superb. It was a marvelous location. The people were excellent. The facilities were very nice. My mother made a comment when we left. She said, "I could see myself living there."
Visitor99564750
December 30, 2014
We have decided to stay at The Waterford, and we are on the waiting list. They have fulltime nurses, and the staff is pretty good. It’s a new place comparatively, and we’re very pleased with what we saw. The atmosphere is very pleasant and homey.
Julie11
June 22, 2013
Waterford at Richmond Heights is a very nice facility. They have game room and a nice library. My sister got a small apartment with a living room, a kitchenette and a bedroom. At first, we had adjustment issues when she went there, like she stopped eating, etc., but she's doing well now. The staff are very helpful. She is getting good care from them. My sister does have dementia and she doesn't have the presence of mind to ring a bell or anything, so they have her on the schedule where they would come and check her every couple of hours. She has gotten used to the care and to the routine and she's getting a lot better now. We went up there for her birthday and were going to take her out but the director said, "Why don't we just put you in a private dining room and let her have lunch here with you guys, because it's upsetting to her to be in a new environment?" So they gave us a real nice lunch and they had some birthday cake for her. It was a very nice touch.
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