Altenheim Senior Living
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- 18627 Shurmer Rd, Strongsville, OH 44136
- (440) 238-3361
- 4.4 ( 7 reviews )
- Assisted Living and Nursing Homes
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Description
Reviews
4.4
( 7 Reviews )
Deb Lynn
March 24, 2020
My dad has been living at Shurmer Place Memory Assisted Living (Altenheim Senior Living) for almost two years. I am very happy with the quality of care and love he has been given, and the respect he has been shown, while there. Shurmer Place MAL Executive Director Beth S. has very high standards for this facility and this is reflected in her staff (which, for the most part, has seen very little turnover in the last two years since Shurmer opened.) The nursing staff is very professional and attentive to the Shurmer residents. The companions and the activities, dietary, housekeeping, and reception employees are likewise very warm and caring toward the residents. All of the staff is very responsive to family members' questions or concerns about their loved ones. Even now, although I cannot visit my dad because of restricted visiting due to the coronavirus pandemic, I am confident that he is being well cared for by the very competent and compassionate employees at Shurmer.
Ray
Shurmer Place at Altenheim is a non-profit community. It's topnotch and it has high marks for everything. They have everything. The staff members are always very attentive and caring. Their nursing staff is 100% the best. It's a great staff.
Julie H
August 03, 2017
My mother spent 6 wonderful years at Shurmer Place and I have nothing but positive feedback regarding both their staff and what they provide for their residents. My mother was very happy there while my family and I were also at peace she was being looked after and accomdated to. My family is forever grateful!
Carol
July 17, 2017
Shurmer Place at Altenheim was beautiful. The rooms were very clean, updated, and had beautiful views from the rooms and a very nice courtyard. We didn't eat there, but the tour was very nice. They had bingo, card games, and exercises going on. There's a whole month schedule of activities. The staff who assisted me was very nice.
some-advice
May 28, 2017
My mother suffered a stroke while living at Shurmer Place in March 2017. I was called five hours after she had blatant signs of mental status change, noted in progress notes, only to find her in the dining room when I arrived. She was responding appropriately but could not speak in full sentences and had visual disturbance. These are signs of stroke. Taking her to dinner was a huge mistake as she could have choked. The director at Shurmer Place tried to convince me that because she was responding appropriately they felt she was in no immediate danger. This is very bad practice and very poor nursing judgement. I cannot find any evidence that they did anything for my mom after the initial finding. This is heartbreaking and disturbing as my mother lived there for two years and they knew her well. Also know that medical POA has the right to medical records. The elderly population are at increased risk for stroke so make sure staff is knowledgeable of signs and symptoms and know their policy. Staff at Shurmer Place should have notified provider/family at the first sign of altered mental status. One prompt phone call could have changed the outcome for my mom.
Visitor87406250
August 26, 2014
We are moving my mom to Shurmer Place at Altenheim because it is closer to where we live. It just seems like the food is better and the facility is a better lit for her. She is getting a brand new room there. The staff is very friendly. They take them on tours -- for instance, they go down to some of the stores or take them out on a picnic, so they do get them out pretty often. The place had more of a homey feeling; the walls are wall papered, for example, and the lighting looks homier.
Regina2
August 08, 2011
This facility is wonderful. It is always a pleasant place to be. They treat the residents with care and compassion. They are always available and welcome talking about any concern regarding your loved one. My father is happy at his "home away from home" and I am comforted knowing he is receiving wonderful care.
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