I wasn't impressed with Arbors in Milford. It was too much of a nursing-home, which wasn't my type as well my parents do not want for themselves. The rooms were a bit bigger than a nursing home room, but that was it. Otherwise, everything was the same.

I found this assisted living provider to be well maintained and organized. I found the nursing staff that worked the night shift to be a little on the difficult side. The nursing staff that worked during the day was exceptionally attentive to the patients needs and wants.Their physical therapy department was will up to date on the practice of there job and the equipment that was available to them and their patients.The head administrative staff, was very hard to talk to and refused to listen to the patients,staff, or family members about any problems that came up either during the patients stay or while the staff was working for them. They did not like the fact that one patient that was there had a home health nurse with her at all times during the day. They where not very acceptable to the family that visited either while I was there visiting my family member. They did have a hairdresser on duty for the patients that was there for a long term stay, but at the time the hairdresser was not available for the short term patients. I have learned since then, they have hired a full time hairdresser for all to us while they are staying at this facility .The facilities outer looks shows a little wear and needs to be brought up to a more presentable place for the residents of this building. The landscaping was rugged and needed better taken care of.

My mother had to stay for 2 weeks this past summer for rehabilitation for a broken femur. The facility was clean, but somewhat shabby. By that I mean it had not had things like new tile floors, etc. put in for several years. Staff did come in and clean the rooms every night though. The staff were all friendly and helpful. Response times could be slow sometimes, probably due to needing more staff. I'm sure with funding cuts, though, they can't afford it, and do the best they can with what they have. The food was pretty good, but sometimes a little cold by the time it was served. The therapists were all very good. My mother was very pleased with that aspect of it. She would probably give her therapist five stars. Overall, it was a positive experience for her, and she would probably recommend it to someone else in need of their services.