So very disappointed in the room my sister is in. Looks like it is just past a former gathering room/storage, at the end, dark, one window and room for another resident. It is depressing to us. I'm sorry, can't imagine how this environment could lift spirits. It would bring down her spirits. My sister has always been a very social individual. It even looks like her bed has a very lumpy mattress. Sparse and dungy drab. So very very sad. May be a reason for this set up, but I would not ever want my children to put me in this type of environment, ever. :(

Sad sad situation. They try. But they are completely understaffed. It was the best we could do.

They hang their hat on ratings based on the Independent Living, NOT the nursing home, assisted living or memory care. VERY poor management, VERY poor communication, but VERY caring nurses and custodial staff. Of great concern is the employment pool for Aides, which all longterm care facilities face. Their activities are mediocre at best. No one sits down and just has a conversation with these residents; it's all rush rush rush get work done. These residents are craving that, and there is no time or appetite among staff to do it. Their Administrator speaks to people like she is a teacher and you're the student. Very condescending. It's unfortunate. I'd pull my family member out of there immediatly were it not for the COVID-19 crisis.

Only a couple nurses care. Nursing and receptionist ignore patients calls and lie to family. Caught in lies multiple times. With lockdown angry when family calls to check on loved ones. The worst care i ever saw and shoc ked how they have no compassion. Do not use this facility. Horrible

Horrible to say the least. STNA'S are inexperienced from agencies. Majority of nurses are from agencies which is a red flag. St. Josephs seems to have a serious problem keeping staff . Patient is never able to establish a sense of security because they see new faces everyday. Seen too many alarming things at this facility. Felt I had to be there constantly with my loved one. Patients are not kept changed and clean as often that is required. Staff never answers patients call button. This doesn't even put a dent in their issues.

Total care residents receive the worst care. They sit in their chairs for several hours at a time. They are not checked, changed, or toileted every two hours. Management does not address concerns. Rooms are left a mess with dirty gloves, dirty beds, pads and creams left out in the open. The total care residents seem to be an inconvenience to all who work there. Of course there are a few STNAs that provide the best care they can.

I'm living at Saint Joseph Care Center. It's great and the staff is wonderful. They're constantly trying to bring in new things and if we have a complaint we bring it up during our town hall meeting, which is usually handled right away. The food could be a little better. They have a lot of activities like volleyball, seated yoga, a library, and they take us to the bank, the post office, or grocery stores. We play bingo and we have prizes. It's fun and we have a good time. The rooms are fantastic and very nice.

The staff at St Joseph Care Center is extremely friendly and helpful. The grounds are very clean and kept up. The location is inviting and convenient. Mom's room is accommodating for the handicapped but looks very homey, has a well thought out floor plan, and with a nice view. The value is very good for the services that you get. The food is outstanding, too.

We went to St Joseph in Louisville, and that is the one we decided on for my parents. There is at least a six month waiting list though, so we are in limbo waiting. But my mother was impressed that it was a more down to earth, basic, simple type of deal where they didn't have all the fancy say waterfalls or courtyards. Even the pamphlet for facility was just basic information, and there wasn't a really fancy picture on the cover. It was a more down to earth place. It has been there for a long time and well established. My mother and father being Roman Catholic like the idea that they have a Eucharistic service every day at St Joseph. They also have medical staff available. I don't think the numbers are as plentiful as the other facility, but they do have medical staff on hand at all times. That is the one we decided on because it was more affordable for us. In talking to a few of the residents there, it seemed very accommodating. My mother liked it, and that is the main thing. She is more comfortable with them not paying for more overhead than you need to. St Joseph would supply transportation for you at a minimal cost if you wanted to use their transportation to get to a different doctor or yours couldn't visit.