Wesley Glen Retirement Community is amazing, I have a brother there and he is doing great. But their rehab is a nightmare! First I want to say there are maybe 2 aides that have been good. I can't say that about the nurses especially the male nurse. My mother, age 102 and 2/3 years old, has been there for a couple of weeks now and if someone isn't there all the time she does not get the treatment she should. They are slow to respond to her call. They have tried to change her medication from every 4 hours to every 6 hours and she can only take tylenol for pain. One Nurse tried to make her go 9 hours without it, worried about her liver. Excuse me but at 102 yrs the liver is not the most important thing. Giving her relief from a broken clavicle is what is important! And meals for her are a challenge when we are not there for her. She only has use of one hand, her non dominant one, and other one was banged up pretty bad too and is weak. We have tried to be upbeat, thankful for the help and very nice to all the aides and nurses. They are surly and it is a challenge. Today was the last straw. My mother had to sit in her dirty pants for 45 minutes and my sister had to go down and demand help. 45 minutes for a 102 year old woman with delicate skin. There is no excuse for that! Not only can it cause skin problems but it does not help her ability to heal mentally. This is abusive! If these people don't like there job and can't give loving care to our elderly then it's time to move on. You don't treat people this way. When they do come into her room they treat her like it is a job to do and get out fast. There is no conversing, no letting them know that someone cares. Most of the surliness and lack of compassion or human warmth is coming from nurses and aides ; PT, OT and Activities staff have been professional and warm. My mother is so upset about her treatment that she cried, and tears do not come easy to her, she said this is hard. At one point she even asked if she could go back to the hospital where they treat her better. This is not what I expected from Wesley Glen and am sad that this is what is happening. I will not recommend this place to anyone.