Walnut Creek is & has been very understaffed , for along time now. This is a fact & can be verified. The memory unit rarely has anyone to check on them. I have been at the dining room , when there is no one to finish serve them , nor watch the residents in case of a emergency. My mother has been left in the same clothes for 5 days at a time , with stains and smells. The administration , nor the DON or CEO , never return calls or emails. They are very disorganized & never get your paperwork sent to the proper places , when your loved one has a Appt. The call lights are always going off by residents and ive personally watched them ignore them. I have personally pushed my mothers , call button and at times , no one ever comes , even up to 2 hours. The staff seems to turn over very quickly. I would never recommend Walnut Creek to anyone. I could go on and on , but it would take alot of time & they have wasted enough of my time. As well as i have asked to see my mother's medical records and have been refused to see them. Or they try to charge a large fee.

Walnut Creek is a very professional place and the staff is exceptional. We as a family are very happy with the care that our mother is getting. I would recommend them. The food is really good, mom really likes it. She has been there for two and a half years. Sanitation is really good too.

There was one more I visited, and it is called the Walnut Creek. Everything was nice. I actually like this place a little bit better, and I don't know why. All the places I visited were clean. I guess they spent a little more time with me talking about my situation. The staff is great. Everyone seems great. I didn't meet the whole staff, but the people I was introduced to and the administration people were nice. The rooms are very nice. They are as clean and spacious as can be for a nursing home. As for activities, they have the same things like bingo and that kind of thing. I didn't look that hard on it, but I think they have a place they can do your hair and make you feel good about yourself. I was very impressed with them.

Walnut Creek Nursing Center is a nice facility, but they were full we couldn't get my mom in there.