They answer Friendship Village, but are the most unfriendly community I have ever been to. You make a call, they will hardly pick the call, and will never return a missed call. They left my mother with a terrible bed sore after spending three weeks in their facility. Caused me to cry for two weeks because I was unable to speak with my mother. I pray that the hardship they gave to my mother will visit everyone of them at some point in their life. A no go facility.

I was at the Friendship Village for rehab, physical therapy, and occupational therapy. They have a series of meals; breakfast, lunch, and dinner. Out of the two weeks I was there, I got three hot meals total served to me. Every time I got my breakfast, or my lunch, or my dinner, it was very cold. Depends on which staff at the time of the day, but they're very poor. You hit the button calling for assistance, and you might wait 10 minutes, or you might wait forty-five minutes or more. One night, I waited all night. I needed assistance getting out of bed, and from the first night, I was getting out of bed on my own. I made sure I related that to the physical therapist and occupational therapist. I would have preferred eating at a regular hospital. Some of the food that came back to me got burnt. There was no selection of the meals. You are served what they had on their menu, whether you liked it or not. If I could, I got my family to buy me something to eat. The therapy was adequate. It wasn't a aggressive type of treatment. They had a library and a little gathering area with a TV. The building itself was clean and well kept. They had maintenance people come in to empty the trash and clean the room.

I spent 2 very long weeks at friendship village, and it was terrible. The staff was in slow mode, never in any kind of hurry no matter what the circumstances were. The food was not very good and I had under cooked chicken twice. One aide felt so bad about the food that she went to McDonald's for me. I tried to pay her but she wouldn't accept. I was exposed to COVID because one night nurse thought he read I was pos and I spent 4 long days in that unit. I'm fortunate I didn't get it, and wanted some answers but STILL don't know. i have been retested and remain negative. I went there for rehab after hip replacement and came home with hypertension and anxiety! Don't place friends or loved one's here. Some of the permanent residents I observed were ignored and neglected. Call lights go unanswered for several hours.

I had my mom in rehab for a while at Friendship Village. I had gone there to look at their assisted living facilities five years ago, and I thought it was a very nice atmosphere and it seemed like it had a lot of different things to offer. This one was a little older facility than some, but it was still fairly kept up and everything. I wasn’t really too fond of the rehab part of it. She had a roommate, and she was kind of distractive at night, so I didn’t think that that was too good for the other roommate. I also didn’t think it was a good fit for my mom. She had been there for three days and I wasn’t able to visit, so I called to find out about her and I wasn’t able to get through, or nobody picked up in that area. And when I got there, they had given her a sandwich, but it wasn’t really close to her or within reach of her to pick up. She is 97 years old, she has dementia, and she has a lot of things going on which made it may be harder for them to deal with her. I also don’t know whether I have a really good idea of what went on during the day. But when I was there, I wasn’t too impressed with what was going on. I feel like in some cases, they should be in individual rooms rather than with a roommate or a more private type of double room. They should also provide more assistance for the ones who needed a little extra help.

We went to Friendship Village. It was not updated, so I did not care for it at all. It was clean but needed some serious updating. I would not put my mother-in-law there. They would have put her in a two-bed nursing-home-type situation with a curtain between her and somebody else, and that just turned us off. The food was very good. The price was average.

Friendship Village is huge. The staff was straightforward with me. The dining room was beautiful, and the food we ate that day was very good.

Everything was OK at Friendship Village; the food was fine, and they had great activities. They seem to be low on staff at certain times in the evenings and weekends. I feel like the care wasn’t as good as the other place. The rooms were fine, and they were pretty nice. The grounds were big, so mom has a lot of area to walk.

My mother is in Friendship Village and she's very happy there. The facility is very good. The staff is great and their work ethic is good. Mom is in an apartment with one-bedroom with small kitchen area, a living room and a bathroom, which is spacious enough for her. I eat there a couple of times and the food is good. The dining room is nice and pleasant. They have activities like cards, bingo and pool. They also have outings.