Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living
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- 3399 Mill Run Drive, Hilliard, OH 43026
- (614) 527-3000
- 3.6 ( 5 reviews )
- Assisted Living, Nursing Homes, and Continuing Care Communities
Related Costs
Description
About This Community
All the comforts of home...and more!
If you or your loved one is looking to combine the security of care with the comforts of home, The Gardens offer 36 spacious private assisted living suites.
Our professional staff provides services for those needing minimal assistance with daily living activities like bathing, dressing, grooming and medication management. You'll enjoy the privacy of your own suite, with the security of knowing help is there, if needed. At the Gardens, we focus on individual wellness, and encourage continued independence with a tailored plan of assistance provided by professional team members available 24-hours a day.
Reviews
3.6
( 5 Reviews )
Jodi
May 02, 2022
My mother was a resident of Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living. I was putting her in there to live, and they were horrible. Her overall experience was very poor, and they had a very long response time. She fell once while she was in there, and no one found her till the next morning. The maintenance issues were not addressed. The aides were horrible; she couldn't walk at all, but they seemed to feel like they had no clue she couldn't walk and just left her. I found her in a room one day just wandering around in her wheelchair, tearing her cupboards apart, looking for a diaper because she had nothing on.
The room was lovely, that's the one thing I loved about it; they had a lot of build-ins. But then once you get in there, you realize that when you pick the room, it was to be painted. The floors were dirty, they weren't clean. The faucets were broken. There was no toilet paper holder, at the time I moved her out. It still had not been put into the wall. While the room may have been attractive, the one that you looked at, once you got in there, it wasn't that way. They can improve on cleanliness, staffing, and maintenance.
Annette
March 22, 2022
I moved into Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living. I've been in a couple of others and just the care here is very good. The people are very friendly and very supportive. They get you on and off a bedpan in a very timely manner. The food is good here. My room is kept clean and it's a nice size. You have a place for your clothes and you have a nice area that's built-in for your TV and shelves and you're allowed to put stuff there as well. I have a small chest to the side of me if needed. It's very roomy. There's plenty of room for clothes or whatever. My husband picked it out and it was our first choice. I'm in a situation where I can't participate in activities yet. They give a list every day of the local news, weather, they have word search on there, too, and they give us the times of the meals and the activities and what they're doing that day. I'm in the rehab part. They have a therapy room but for me, they're coming to my room and doing things. They're taking good care of me.
C.D.SWDCG
May 10, 2016
My mother was in Mill Run Rehabilitation Center, which had assisted living attached. The workers were fine; however, I did find that responding to any calls or sheet changes was slow and there was a little lack of taking care of supplying towels and toiletries, so that was a little frustrating. The people were very nice. I think it was the staff who had to do the housekeeping portion or took care of answering the buzzers who weren’t always the greatest. A couple of times, they admitted they did not watch her take her pills. I found one pill in my mother’s pocket, and I inquired if they’re there to make sure she takes it, and they said no, which I found to be totally unacceptable. However, my overall experience with them was good. As for the activities, they would have fun music playing on the piano and do a special thing every evening, like serve ice cream treats. The rehab part was good.
Mary110548850
September 12, 2015
My husband has been in Mill Run for rehab since June 23rd. It’s an excellent care facility. It has a beautiful setting, the shrubs are trimmed to look like statues, and it’s very pretty and quiet. The staff is very cordial, very friendly, and upfront with everything that has to do with my husband’s care. They call and tell me if there are changes in the orders of the physician. They have activities, and they take him to the activity room. The food is excellent. He eats everything.
Anthony T
March 16, 2012
The facility was clean and orderly whenever I entered (several times between 2011-12). The staff was helpful to both patients and their visitors, and I never saw a single client who was left without assistance in their rooms. I personally witnessed the staff go above and beyond for their clients, never seeing an unanswered call light for longer than 15 minutes with a staff constantly in motion and attentive.
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