The room my husband was in was disgusting...the floor was filthy... he was very ill, he's a big guy who has multiple VA condtions...could not feed himself, yet they would just leave his food, brought him a toliet for a little ole lady.. caused pain trying to use..terrible, non caring staff, except one male worker. Never again!!!

Very run down and dirty. The staff are awful. They are rude and mean to the patients. My relative in there has told me stories of staff getting rough with her and the other woman in her room. They also don't keep an eye on the patients, letting them go where they please.

This nursing home was not very good, the staff and other employees where always very short, and they were not very helpful at all. I was visiting for the first time and was trying to find something to eat and it seemed like i could get no one to help me. It was also very run down everything seemed dirty and just plain old. Although it has been remodeled and looks very nice now so that problem has been taken care of. One of the biggest things is that no one seemed to be looking after the patients, they were everywhere in the hallway going wherever they wanted. It's is not that heartland is a horrible place, it is just that the staff doesn't seem to care very much about anything going on or helping you at all. All the patients seemed cared for otherwise you can wander around, which I do not consider very safe at all. Hopefully they are improving on these areas like as well, when they did the remodel.