Ross Center for Health and Rehabilitation

  • 839 Suffolk Avenue, Brentwood, NY 11717
  • (631) 273-4700
  • 3.0 ( 2 reviews )
  • Assisted Living and Nursing Homes

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Description

Reviews

3.0 ( 2 Reviews )
review users
ADiaz_
August 11, 2022
I would like to warn others about the type of treatment that goes on within this business. My father had an ileostomy surgery and was admitted to this center in order to recuperate. Let's just say, since admission he has been bed-ridden, lost a ton of weight, and has a nervous system incapacitated. We have numerous complaints to every employee there from Nurse to Director. All we get are apologies, but nothing is improving. Any doctor appointments are always delayed because no one is competent to plan for transportation properly. Each sibling has to miss work in order to attend these appointments and we will find out at the very end if it was rescheduled or couldn't get transportation. One time, the front desk employee had to put my dad in his truck to get him to the appointment. Each room is not properly ventilated well, have seen bugs/roaches around. Most of the night staff are on their cellphones mostly, and not trained properly. Supplies for my father are at a bare minimum. The family was told to bring supplies if possible and also assist in caring to change the stoma bag. This is concerning for a business. I am a 30-plus-year resident of the town of Islip(Brentwood). Most of the people I speak with about this Nursing center agree with me and even relocated their loved ones to a better facility. Every night I worry if my father will improve. But not with this nursing center.
review users
BHDJones
I had a family member stay at Ross Center for Health & Rehabilitation. The rehab team is fantastic and hard working they had my uncle walking comfortably in just a few weeks. The place recently had some nice renovations made and the nursing staff really took care of all of our family and most of all my uncle's needs. Thank you to the entire Ross team

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