St. Ann's Community at Cherry Ridge
Advertisement
- 900 Cherry Ridge Boulevard, Webster, NY 14580
- (585) 697-6800
- 3.8 ( 13 reviews )
- Assisted Living, Independent Living, and Nursing Homes
Related Costs
Description
About This Community
St. Ann’s Community is Rochester’s leading senior housing and health services provider, with a tradition of quality care for older adults dating back to 1873. St. Ann’s offers a continuum of care that includes independent retirement living, assisted living, skilled nursing, memory care, short-term transitional care, palliative care, and adult day programs. One of the area’s largest employers, St. Ann’s has more than 1,200 employees who are Caring for the Most Important People on Earth.
Reviews
3.8
( 13 Reviews )
Shoto
April 30, 2019
I am impressed with the staff working the Monday - Friday shifts. They are caring and helpful. However, the weekend staff seems to be below par. Subs are sent in that have no idea what special needs the residents have nor do they care. This appears to be just extra money/shifts for them. It not only infuriates me but the regular staff, as well. They work hard all week to set standards only to have those standards ignored on the weekend. Most residents dread the weekend.
patricia917
May 04, 2017
My grandmother stayed here and my family and I always enjoyed coming to visit. The staff were accommodating and I always felt like my grandma was respected and treated well. Plus, the food was really good!
ThomasP
May 01, 2017
St. Ann's was my mother-in-law's home for the final years of her life. She was loved and cared for by wonderful staff who we came to have lasting friendships with.
Disappointed and disgusted
April 20, 2017
STAY AWAY!!!!!!!!! My husband fell out of bed and lay on the floor for 3 hours before they bothered to check on him. He had brush burns all over his legs from trying to pull himself across the floor. We have had things "missing ' out of his room. His dinner trays have arrived w/NO FOOD on them repeatedly. All I get is 'we will look into it" and never get a response. Dr. never gets back to you after so-called exams. Asking for dentist and podiastrist visits get an ok but then they never show up.. I could go on and on. STAY AWAY
ghetto nurse
April 16, 2017
Don't put a loved one in this place care is awful nurses are snots disrespectful my mother was in here nurses don't answer call buttons she had to use bathroom no one came she fell trying to get to bathroom on her own staff trys to deny her patient rights this place is horrible!!!!
John114254550
October 29, 2015
Our friend who is in rehab at St. Anne’s had an amputation. He’s been there for about three months now. They have cookouts, food trucks, music, etc., and have a lot of fun activities. The residents who are either wheelchair-bound or ambulatory are all taken to these different events.
Srar
December 18, 2014
My mom was in the rehab center in St. ann's after breaking a hip. They were wonderful. The staff was very caring and we were very happy. When my mom was unable to cone home after rehab as she was 90 years old and needed round the clock care we felt that St. ann's would be a good alternative. Unfortunately we found that the full time nursing care facility was nowhere near as good as the rehab center. There were no activities and not enough nursing staff. My mom did not receive any social interactions. I will say that the staff did seem polite and caring, but they were overwhelmed and unable to provide the patients with much more than basic survival. I get very upset when I think about it.
Georgia5
November 15, 2014
My mom's care has been excellent at St. Anne's Community for the four months that she has been in the facility. They were very caring and attentive. She wasn’t able to participate in their activities, but she enjoyed the music and they always have something for everybody to do. The facility is always clean and we made it homey for her. They let us bring in anything we wanted to bring in. My mom has no appetite, but the food always looks and smells very good. I would definitely recommend them.
Visitor02158963
October 05, 2014
We had my mother at the rehab center of St. Ann's Home. It was outstanding all the way around. The food was excellent and the people were excellent, at least when dealing with us. They have an excellent cafeteria there, so if somebody wants something other than what is available, they were always there to help. They were very, very nice people.
EBr
March 12, 2013
My mother in law has spent a few weeks in St. Ann's Rehab Facility and has received wonderful care from a host of compassionate and skilled caregivers. Though she has some memory issues at the moment, they have demonstrated great patience and kindness toward her. The cleanliness, food, and attention given have all been terrific. She is about to move into the Nursing Home and we are hopeful this level of care and concern will continue. We are very grateful to all the staff (nurses, therapists, and aides) who have been so kind.
kmb5603
July 11, 2012
The staff has a huge turnover. There are constantly new aids and nurses that are switching over to different floors or different facilities, so communicating is a little difficult. Many times we have found out that my grandfather was sitting in a wet diaper for a few hours before we get there. He has been hospitalized numerous times for stroke like symptoms but it ended up as simple dehydration. the Aids put water in his room, but do not make him drink it. The staff is normally friendly around us and they have plenty of activities for residents to participate in.
eknauf01
April 04, 2012
I have been volunteering at/ visiting St. Ann's for over a year now. I have learned about some of the terrible conditions of other nursing homes through literature and films, however, I can say that this is definitely not a nursing home of the like. For the most part, the staff seem to absolutely love what they do and love the residents living there. They do not limit their time or stay to strict to a schedule, but really care about the individual they are interacting with. The facilities are well decorated and give a very "homey" feel to the place. I think that the residents really enjoy all of the holiday/ seasonal decorations as well. The main complaint I would get from the residents, however, was that the food was not always very good. Sometimes it would be served cold and other times, it just tasted too bland. Overall though, I think that St. Ann's is working towards improving and making their residents as happy as possible.
vjgwoody
My mother was a patient at St. Ann's for rehab after an illness. I loved the place. It was always clean, the food was excellent and a huge variety. The staff were all caring and immediately available if needed and were always able to answer any questions I had regarding her care. I cannot say enough about St. Ann's = a beautiful facility and they never seemed to be understaffed.
Show all 13 Reviews
Show Less
